Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.
Job DescriptionThe purpose of the T24 Support Analyst role is to provide specialized technical support and maintenance for the T24 core banking system. This position involves troubleshooting issues, performing system upgrades, and ensuring the smooth operation of the T24 environment. By collaborating with various stakeholders, including IT teams and end-users, the T24 Support Analyst aims to resolve incidents promptly, enhance system performance, and implement best practices. The role is crucial in maintaining the stability and reliability of banking operations, contributing to the overall efficiency and effectiveness of the organization's financial services
QualificationsType of Qualification: First Degree
Field of Study: Information Technology
Experience Required
3-4 year hands-on experience in T24 core banking.
- Deep functional expertise in Arrangement Architecture (AA) lifecycle management, including product configuration, maintenance, and processing.
- Strong hands-on experience with Accounts and Deposits processing and related banking operations.
- In-depth knowledge of General Ledger (GL) structures, accounting posting rules, reconciliation processes, and balance analysis.
- Proven experience working with the Funds Transfer (FT) module, including accounting flows, settlement processing, and financial impacts.
- Solid understanding of multi-currency and multi-entity accounting environments and their operational implications.
- Experience supporting and managing high-volume transaction processing environments within core banking systems.
- Strong knowledge of system integrations, interface management, and the downstream impact on reporting and financial reconciliations.
- Demonstrated ability to analyse end-to-end transaction-to-GL flows and ensure accounting integrity across systems.
- Proven track record in diagnosing and resolving balance mismatches, accounting variances, and posting anomalies.
- Advanced problem-solving skills with the ability to perform complex root cause analysis across interfaces, Arrangement Architecture (AA) structures, and related banking modules.
- Experience collaborating with business and technical stakeholders to identify, investigate, and resolve production and reconciliation issues.
Behavioural Competencies:
- Checking Things
- Managing Tasks
- Producing Output
- Taking Action
- Team Working
- Upholding Standards
Technical Competencies:
- Application Support
- Business Continuity and Disaster Recovery Planning
- Continuous Deployment
- Database Administration
- Network Security Monitoring
- Stakeholder Management
- Testing (unit, regression, integration)
- Trouble Shooting
Skills Required
- First Degree in Information Technology
- 3-4 years hands-on experience in T24 core banking
- Deep functional expertise in Arrangement Architecture (AA) lifecycle management
- Hands-on experience with Accounts and Deposits processing
- In-depth knowledge of General Ledger (GL) structures and accounting posting rules
- Proven experience with Funds Transfer (FT) module and settlement processing
- Solid understanding of multi-currency and multi-entity accounting environments
- Experience supporting high-volume transaction processing environments
- Experience with system integrations and interface management
- Ability to analyse end-to-end transaction-to-GL flows and ensure accounting integrity
- Proven track record diagnosing and resolving balance mismatches and posting anomalies
- Advanced root cause analysis skills across interfaces and AA structures
- Experience collaborating with business and technical stakeholders to resolve production and reconciliation issues
- Application Support
- Business Continuity and Disaster Recovery Planning
- Continuous Deployment
- Database Administration
- Network Security Monitoring
- Testing (unit, regression, integration)
- Trouble Shooting
Standard Bank Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Standard Bank Group and has not been reviewed or approved by Standard Bank Group.
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Leave & Time Off Breadth — Leave options span vacation, study, parental, compassionate/family responsibility, sick/short‑term incapacity, sabbatical, recognition and optional unpaid leave, subject to country practices. This breadth provides flexibility to manage family, study, health, and rest needs.
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Healthcare Strength — Core protection includes medical cover and death/incapacity insurance, with many markets offering permanent health insurance and optional life/funeral or gap‑cover add‑ons. Wellness and counselling programs further strengthen day‑to‑day health support.
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Fair & Transparent Compensation — Formal remuneration materials emphasize equal pay for work of equal value, structured market alignment, and pay‑equity analyses alongside clawback/forfeiture provisions. This governance signals predictable, fairness‑oriented pay practices.
Standard Bank Group Insights
What We Do
As a brand with a legacy of 161 years in Africa, we have a deep understanding and belief in the boundless opportunities that this continent presents. Our vision extends beyond mere geography; it encompasses a profound recognition of the potential for growth that resonates within our people, customers, entrepreneurs, and all who share our unwavering commitment and passion for investing in Africa. With a presence in 20 countries across sub-Saharan Africa, we have cultivated a diverse community of the most skilled, innovative, and creative minds in the industry. Our purpose is to drive Africa's growth, acting as a catalyst for inclusive and sustainable economic development in the regions we serve. We strive to improve the lives of our fellow Africans by conducting business in an ethical and responsible manner. As a trusted partner, we consistently set higher standards and aspire to become better with each endeavour. We are more than just a banking institution; we are a driving force behind Africa's growth. Join us on this transformative journey. Together, we have the collective power to propel Africa into the future, making tangible progress for all who proudly call Africa home.
