Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Brown & Brown is seeking Systems Support Specialist to join our growing team in Bloomington, MN!
The Systems Support Specialist will provide systems support to all areas of the profit center’s client interactions. Provide operational analysis to improve systems and operations performance.
How You Will Contribute:
Manage master data, including creation, updates, deletions, and ongoing data integrity
Oversee dealer onboarding processes, ensuring accurate system setup and alignment with operational standards
Review and validate system configurations for new and existing users, making adjustments and corrections as needed
Provide quality assurance for imported data and ensure consistency across systems
Assist in the development and delivery of reports, dashboards, and data analysis to support business decisions
Support the data warehouse by identifying and revising reporting requirements in collaboration with stakeholders
Evaluate, test, and implement new or upgraded software systems; contribute to strategic decisions regarding system enhancements
Communicate with carriers to provide accurate data, resolve discrepancies, and support operational needs
Collaborate with external agencies to provide rate development support using current structures, product data, and custom reporting
Recommend and implement process improvements to enhance operational efficiency and data accuracy
Handle confidential data and information in accordance with company policies and compliance standards
Engage in continuous personal and professional development to stay current with industry trends and technologies
Skills & Experience to be Successful:
Required
Minimum education High School Diploma
Proficient with MS Office Suite
Exceptional telephone demeanor
1 – 3 years’ experience in a similar position
Preferred
Associate’s or Bachelor’s degree in a business or financial related discipline
1-2 yrs exp in StoneEagle, PCMI/PCRS or similar software platform
Pay Range
$28 - $28 HourlyThe pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
Skills Required
- High School Diploma
- 1 - 3 years' experience in a similar position
- Proficient with MS Office Suite
- 1-2 yrs exp in StoneEagle, PCMI/PCRS or similar software platform
What We Do
Brown & Brown Insurance provides risk management solutions to help protect what our customers value most. Our four business segments offer insurance products and services to businesses and individuals. Our culture is built on integrity, innovation, superior capabilities, and discipline. We view insurance differently and use our experience, carrier relationships, and principled customer focus to deliver first-class service and solutions. Becoming a Brown & Brown teammate introduces you to a career with virtually unlimited possibilities. We think of ourselves as a team, so we have teammates—not employees. We strive to attract people who are competitive, driven, and disciplined. Our unique company culture of meritocracy rewards self-starters and those committed to doing what is best for our customers. We are proud to be certified as a Great Place to Work ®. Brown & Brown has demonstrated a Culture of Caring through dedication to the people and communities we serve. With more than 11,000 teammates in over 300 locations across the US, Canada, Ireland, the UK, Bermuda, and the Cayman Islands, we actively support numerous organizations in the local communities in which we live, work, and play. With a long-standing history of proven success, Brown & Brown is one of the insurance industry’s most powerful and influential leaders, ranked as the fifth-largest brokerage in the US and sixth in the world. You can find us on the NYSE as BRO.
