Software Engineer - Backend

Reposted 20 Days Ago
San Francisco, CA
In-Office
Mid level
Artificial Intelligence • Software
The Role
The Backend Engineer will design large subsystems, ensure high performance and reliability in distributed systems, and participate in customer discussions to understand their needs.
Summary Generated by Built In
About Resolve AI
  • Software maintenance and production troubleshooting have become a massive tax of engineering velocity. Resolve AI is solving this by building a transformative, truly autonomous AI Production Engineer that investigates and fixes complex system issues end-to-end.

  • Our founders (Spiros Xanthos and Mayank Agarwal) are the core creators of OpenTelemetry and led Splunk Observability. They have had 2 successful exits to Splunk and VMware.

  • We’ve raised over $150M from top-tier investors including Lightspeed, Greylock, Unusual Ventures, and individual backers such as Jeff Dean (Chief Scientist, Google DeepMind), Thomas Dohmke (CEO, GitHub), Matt Garman (CEO, AWS), Reid Hoffman (Founder, LinkedIn), and Fei-Fei Li (Professor, Stanford).

Joining Resolve AI at this stage of our journey is a once-in-a-lifetime opportunity. You’ve already decided that you want to work at an AI-native company that’s pushing the limits of how engineers work, and now you’re looking for the right one. 

What You'll Do
  • Design, build, and scale high-performance backend services and APIs that power complex, distributed systems in production environments.

  • Own the architecture and implementation of large subsystems, driving technical direction from early design through long-term evolution.

  • Engage directly with customers and design partners to deeply understand real-world problems and incorporate those insights into system design.

  • Build and manage critical platform assets, ensuring seamless integration, reliability, and performance across environments.

  • Write clean, maintainable, and efficient code with a strong emphasis on correctness and clarity.

  • Lead design reviews, code reviews, and test plan reviews, holding a high engineering bar and modeling best practices for the team.

  • Incorporate excellence in reliability, scalability, and performance into every layer of system design, particularly in distributed systems.

  • Provide technical leadership and mentorship to other engineers, fostering a culture of ownership, learning, and technical excellence.

  • Drive improvements in coding standards, system design patterns, and development processes as the team and product scale.

  • Collaborate closely with product managers, frontend engineers, and other cross-functional partners to deliver high-quality, customer-impacting software.

  • Contribute to planning and execution of multi-team, high-impact projects with multiple stakeholders.

  • Help design and scale next-generation infrastructure that supports ambitious product and reliability goals.

What We're Looking For
  • 4+ years of relevant industry experience with a bachelor’s degree; or 2+ years and a master’s degree

  • Strong skills in building and deploying robust backend and storage services, emphasizing scalability and high performance in high-concurrency environments.

  • Experienced with cloud platforms (especially AWS) and Kubernetes, with a strong understanding of databases and messaging systems for secure, scalable cloud-native applications

  • Strong ability and desire to lead the creation and implementation of customer-facing features from start to finish, prioritizing users and owning customer success

  • Eager to deepen expertise in AI, with a keen interest and some experience in developing applications powered by Large Language Models (LLM)

Why Join Resolve AI?
  • Make a Real Impact: Join a mission-driven team tackling complex challenges that deliver meaningful outcomes for customers and revolutionize engineering operations.

  • Shape Agentic AI’s Future: Help build the next frontier in enterprise software and define its transformative impact.

  • Own Your Work: Take end-to-end responsibility in your role in a collaborative, high-trust environment.

  • Accelerate Your Career: Grow alongside industry leaders in a fast-paced environment, gaining invaluable experience and opportunities to propel your career to new heights.

  • Competitive Benefits: Competitive Pay Packages with full benefits including:

    • Comprehensive Medical, Dental, and Vision Insurance

    • Monthly Housing Stipend

    • Flexible (Unlimited) Paid Time Off

    • Visa Sponsorship & Immigration Support

    • 401(k) Plan

    • Parental Leave

    • Discretionary Tech Benefit Stipend

    • Daily in-office Lunches and Dinners

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. 

Top Skills

AWS
Databases
Kubernetes
Large Language Models (Llm)
Messaging Systems
Am I A Good Fit?
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The Company
HQ: San Francisco, California
22 Employees
Year Founded: 2024

What We Do

Our AI Production Engineer investigates & resolves incidents, so you can focus on building.

Let’s make machines be on-call for humans, not the other way around.

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