Systems Engineer

Posted 4 Days Ago
Be an Early Applicant
Columbia, SC, USA
In-Office
Entry level
Legal Tech
The Role
Provides Tier 1 troubleshooting and Help Desk support for network, server, workstation, and application issues. Installs and deploys systems and hardware, performs maintenance and security patching, supports infrastructure upgrades, cloud initiatives, and office technology projects, and maintains technical documentation. The role also delivers hands-on support across firm offices and requires occasional travel and the ability to move equipment weighing up to 50 pounds.
Summary Generated by Built In
Overview

Nelson Mullins, an AmLaw 100 firm, is currently seeking a Systems Engineer with experience supporting corporate attorneys to provide an elevated level of administrative support and assistance to a busy team of corporate legal professionals in our Columbia office.

A Day in the LifeThe System Engineer will respond to and resolve Help Desk tickets in accordance with established service levels and customer service standards while performing Tier 1 troubleshooting for network, server, workstation, and application-related issues. This role will assist with the installation, configuration, and deployment of new systems and hardware, as well as support routine system maintenance and security patching activities. The position will participate in a variety of IT projects, including infrastructure upgrades, cloud initiatives, and office construction or expansion efforts, while providing hands-on technical support across on-premises infrastructure, cloud platforms, and construction-related technology needs. Additional responsibilities include maintaining accurate documentation of systems, procedures, and troubleshooting processes and traveling to firm offices as needed to support technology operations and projects. We Know YouThe ideal candidate will have an associate’s degree in information technology, Computer Science, or a related discipline, along with CompTIA A+ certification. Candidates should possess working knowledge of Windows operating systems and basic networking concepts, as well as strong analytical, problem-solving, and organizational skills. Effective verbal and written communication skills are essential. Candidates must also be able to lift and move equipment weighing up to 50 pounds and be willing and able to travel as required.  Preferred Qualifications

Cisco CCNA certification is preferred. Additional preferred qualifications include exposure to enterprise server environments, including Windows Server and Active Directory; familiarity with cloud platforms such as Microsoft Azure or Amazon Web Services; and experience in a professional service, legal, or corporate IT environment. Candidates should also demonstrate an interest in continued professional growth and development within infrastructure and cloud technologies.

Who We Are

With more than 1,000 attorneys, policy advisors, e-discovery professionals and other business professionals across offices in California, Colorado, the District of Columbia, Florida, Georgia, Illinois, Maryland, Massachusetts, Minnesota, New York, Ohio, Pennsylvania, Tennessee, Texas, West Virginia, and throughout North Carolina and South Carolina, Nelson Mullins has strong roots in the business community and an appreciation for new directions in the business world.

Skills Required

  • Associate's degree in information technology, computer science, or a related discipline
  • CompTIA A+ certification
  • Working knowledge of Windows operating systems
  • Basic networking knowledge
  • Strong analytical and problem-solving skills
  • Strong organizational skills
  • Effective verbal and written communication skills
  • Ability to lift and move equipment weighing up to 50 pounds
  • Willingness and ability to travel as required
  • Cisco CCNA certification
  • Experience with Windows Server and Active Directory
  • Familiarity with Microsoft Azure or Amazon Web Services
  • Experience in professional services, legal, or corporate IT
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The Company
HQ: Columbia, South Carolina
1,958 Employees
Year Founded: 1897

What We Do

Established in 1897, Nelson Mullins is an Am Law 100 firm of more than 1,000 attorneys, policy advisors and professionals with 33 offices in 17 states and Washington, D.C. For more information on the firm, go to www.nelsonmullins.com. Past successes ≠ future representation. Atlanta partner Dan Sanders is the GC contact.

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