Systems Engineer

Posted 3 Days Ago
Be an Early Applicant
Hiring Remotely in Australia
Remote
Mid level
Information Technology • Consulting
The Role
Provide L3 support for managed-services customers by troubleshooting servers, hypervisors and infrastructure, communicating with clients, maintaining documentation, mentoring juniors, joining paid on-call roster, and improving systems.
Summary Generated by Built In

Join Centorrino Technologies: Innovate, Grow, and Thrive with Us! 

At Centorrino Technologies (CT), we’re more than just tech—we’re a community that goes beyond expectations. We’ve been recognised as a Great Place to Work in 2025 and one of the Best Places to Work Medium Size in Australia for 2024, with an outstanding eNPS score of 68. And we’re not stopping there.

We're on a mission to redefine the customer experience, and we're seeking a Systems Engineer who is passionate about innovation and breaking boundaries to join our team. As a key member of our team, you'll be at the forefront of driving cutting-edge solutions and will play an integral role in shaping the future of our company.

The hours for the role at 10:30-7pm AEST, or 8:30-5 AWST.


Requirements

What you'll do:

  • Provide level 3 support for all Managed Services customers, primarily working with servers and their services. 
  • Troubleshoot systems and infrastructure for our managed services clients. 
  • Proactively raise and troubleshoot problems within a customer’s infrastructure environment. 
  • Communicate with clients and stakeholders to understand their business requirements, translating them to technical outcomes to resolve their problems. 
  • Collaborate with colleagues across the business to ensure a successful outcome for the customer. 
  • Stay current with new technologies and industry trends in the managed services space. 
  • Develop and maintain documentation for systems and infrastructure. 
  • Participation in the (paid) on-call roster and occasional (paid) overtime work. 
  • Mentor and develop junior team members, fostering a culture of learning and growth. 

What you'll bring:

  • Proven experience as Systems Engineer working with servers and hypervisors. Any Microsoft SQL administration experience is advantageous. 
  • Effective communication skills when troubleshooting technical issues. You will be able to remain calm and articulate, providing clear explanations of the problem and preventative measures. 
  • A keen interest in technology and a strong desire to ensure that all technology is functioning optimally. You will be willing to learn new technology solutions and concepts to confidently liaise with staff and external vendors. 
  • A positive attitude and can-do mindset, fostered by your proven track record of helping others resolve technical issues. 
  • Enjoys a fast-paced environment and is comfortable with change. 
  • A personality where everyone knows that when you take on a task whether it’s huge and scary or tiny and boring, you’re going to see it through to the best of your ability. 
  • Knowledge or certificates in Linux SUSE or similar is highly regarded. 
  • A strong knowledge of ticketing systems would be advantageous. 
  • Microsoft and other industry certifications. 
  • Some of the best Google-fu in town. 

Benefits

Why You'll Love Working Here: 

Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work! Here's why: 

  • Hybrid working (for majority of our roles) with team anchor days to support collaboration. 
  • Extensive training and development opportunities that enable continual growth as part of your career planning. 
  • Extensive discounts and benefits to maximise your money. 
  • A choice of your IT equipment to maximise your success and access to cost-price tech for your personal needs. 
  • Fun team events to celebrate achievements and connect with colleagues outside work as part of our engaging culture. 

CT celebrates diversity and enables every voice to be heard as we drive to create the world we want. Apply today and be part of a team that values innovation, inclusivity, variety and diverse backgrounds. 


Note: A valid Vulnerable People / Working with Children Check (WWCC) and Police Check are required. 

Skills Required

  • Proven experience as a Systems Engineer working with servers and hypervisors
  • Microsoft SQL administration experience
  • Effective communication skills for troubleshooting and client engagement
  • Willingness to participate in paid on-call roster and occasional overtime
  • Interest in technology and willingness to learn new solutions
  • Positive, can-do attitude with a track record of helping others resolve technical issues
  • Knowledge or certificates in Linux SUSE or similar
  • Strong knowledge of ticketing systems
  • Microsoft and other industry certifications
  • Valid Vulnerable People / Working with Children Check (WWCC) and Police Check
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The Company
HQ: Coburg
240 Employees
Year Founded: 2006

What We Do

Here at Centorrino Technologies, or CT as we like to call ourselves, we start with the customer and work our way back to the tech. Over the past decade we have been working hard to provide the very best managed ICT services to the education, government and corporate sectors. We exist to empower our customers with a frustration free tech environment, achieving this by creating an environment where employees love their work and deliver over and above customer’s expectations. All services and solutions with us are tailored to ensure the needs of each individual customer is put at the centre of every design. Beginning with our core offerings - Managed ICT Services, Solution Design, Project Delivery, Cloud implementation, migration and optimization, Backup & Disaster Recovery, Connectivity and Voice, Collaboration and Audio Visual and Staff Augmentation – we have a solution to meet all shapes and sizes. Learn more at www.ct.com.au

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