Control Systems Support Engineer

Posted 8 Days Ago
Be an Early Applicant
Hiring Remotely in Melrose, New South Wales, AUS
Remote
Mid level
Industrial • Manufacturing
The Role
Provide technical support and engineering expertise for automated material handling systems including system diagnostics, PLC programming and SCADA configuration, commissioning, on-call support, testing, documentation, customer training, quoting, and occasional interstate/overseas work.
Summary Generated by Built In
• Join a global powerhouse in material handing automation & robotic solutions
• Be part of our close team with strong technical expertise in Belrose
• Great salary, on call allowance and loads of benefits
• Fantastic culture, collaborative, supportive and all inclusiveWe offer:Dematic: we don't just offer jobs - we offer careers that move with you

Why Work for Dematic and what sets us apart?

Have you ever wondered how your online orders arrive at your doorstep so quickly and accurately? Behind the scenes, Dematic plays a vital role in making that happen. As a global leader in intelligent automation and intralogistics solutions, we design, build, implement, and support world-class automated systems for warehouses, distribution centres, and manufacturing facilities.

Partnering with some of the world's most innovative brands, we're transforming the future of supply chains through cutting-edge technology, engineering excellence, and a relentless focus on customer success.

With more than 12,000 employees globally and over 900 employees across Australia and New Zealand, Dematic offers the scale of a global organisation combined with the collaborative culture of a local team. You'll work alongside industry experts on industry-leading projects while being supported to develop your career, expand your skills, and make a genuine impact.

WHAT WE OFFER YOU

  • Fitness Passport – Enjoy discounted access to gyms, pools, and fitness facilities nationwide for you and your family, making it easier and more affordable to stay active
  • Exclusive health cover via Medibank – 9% discount on corporate health plans designed to fit every lifestyle, life stage, and budget
  • Competitive salary + super   
  • Opportunity to work within a dynamic team within a larger organisation
  • Career Development and Global Opportunities
  • Salary packaging and novated leasing available
  • Corporate discounts on car rentals and IT products/accessories
  • Paid Parental Leave + super: 12 weeks for primary carer/2 weeks secondary
  • Purchase Leave
  • Study Assistance
  • Social Club
  • Employee Referral Bonus Programme

THE OPPORTUNITY

Due to continued growth and a strong pipeline of customer projects, we're seeking a talented Control Systems Support  Engineer to join our Customer Service team based in Belrose, Sydney.

In this role, you'll provide technical support and engineering expertise for sophisticated automated material handling systems. You'll be responsible for system diagnostics, controls upgrades, PLC programming, commissioning activities, customer support, and continuous improvement initiatives across our customer sites.

This is an excellent opportunity for someone who enjoys troubleshooting complex systems, working directly with customers, and delivering innovative automation solutions in mission-critical environments.

  • Hours of Work: Monday to Friday
  • On Call Roster: approximately 10 weeks per annum

Tasks and Qualifications:

WHAT YOU WILL BE WORKING ON

  • Providing second level technical support to maintenance team as required

  • Participate in the On-Call after hours support roster

  • Conformance to OHS&E standards in the design and execution of all work

  • Prepare/assist with budget costing and quoting

  • Development of functional specifications

  • Complete regular system diagnostics and analysis procedures and provide customer reports

  • Preparation of PLC programs and configuration of SCADA and PLC-related equipment e.g. HMI’s, Scanners, Roller drive-cards and VSD’s

  • Report on designed/installed equipment which is not performing to the design specifications

  • Testing and commissioning systems on site

  • Preparation of test plans and operator & technical manuals

  • Training client personnel and providing customer support

  • Assist with interstate or some overseas projects when required

SETTING YOU UP FOR SUCCESS  

  • Degree qualified: engineering or scientific discipline or electrical trade with tertiary qualifications in areas of engineering/ electronics/mechatronics

  • Electrical trades licence qualification is highly regarded

  • Knowledge of configuration, programming and commissioning of PLCs (Siemens S7 preferred), variable speed drives, barcode scanners and safety devices

  • Knowledge of SCADA applications like ICONICS, CITEC and WINCC

  • Knowledge of materials handling system controls is highly desirable such as conveyors and sortation

  • Ability to work without supervision and guide teams/projects

  • Excellent verbal and written communication

  • Electrical trades licence qualification is highly regarded

  • Flexibility to travel interstate, regional areas and overseas

WHY BRING YOUR CAREER TO DEMATIC 

  • Employee engagement is high at 80% in our recent employee survey
  • Average tenure is 8 years, with 12% internal promotions and transfers annually because we actively invest in developing our people.
  • A staggering 30% of all new hires are referrals, as our people know it's a great place to work and recommend it to others

HOW TO APPLY

If you're looking for a role where you can apply your technical expertise, work with industry-leading automation technology, and build a long-term career with a global organisation, we'd love to hear from you.

Please click on ‘Apply for this job’ and submit your CV and Cover Letter.  For more information visit: www.dematic.com

Dematic is committed to providing equal employment opportunity in all areas of employment including recruitment, selection, promotion, training etc. and in accordance with federal and state legislation, Dematic Pty Ltd (Dematic or the Company) promotes a workplace free from discrimination and harassment

Skills Required

  • Degree in engineering or scientific discipline or electrical trade with tertiary qualifications in engineering/electronics/mechatronics
  • Experience configuring, programming and commissioning PLCs (Siemens S7 preferred), variable speed drives and safety devices
  • Knowledge of SCADA applications such as ICONICS, CITEC and WinCC
  • Ability to perform system diagnostics, prepare test plans, operator and technical manuals, and deliver customer reports
  • Experience with HMI configuration, barcode scanners, roller drive-cards and related automation hardware
  • Ability to work without supervision and guide teams/projects
  • Excellent verbal and written communication skills
  • Flexibility to travel interstate, regional areas and overseas
  • Participation in on-call after hours support roster (approx. 10 weeks per annum)
  • Electrical trades licence qualification
  • Knowledge of materials handling system controls such as conveyors and sortation
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The Company
HQ: Frankfurt am Main
2,544 Employees
Year Founded: 2006

What We Do

Looking to make your move? Then you’ve come to the right place! We are the KION Group, and the world of intralogistics is our home. Our solutions ensure the smooth flow of materials and information in production plants, warehouses, and distribution centers in over 100 countries. We have around 41,000 employees who make a real difference, helping us to become who we are today: the biggest manufacturer of forklift trucks and warehouse handling equipment in Europe, and one of the world’s leading warehouse automation providers. Successful? We are, but it’s all down to the motivated, highly trained, and multi-talented people that work for us. Would you like to be part of an international, diverse team? We can offer you interesting jobs and exciting career opportunities in an innovative, rapidly-growing, and forward-looking industry. With us, you benefit from numerous development opportunities in a globally active group, including the possibility of working at one of our locations abroad on a temporary basis. No matter which of our sites you work at, the KION values—integrity, collaboration, courage, and excellence—shape our individual action and our collaboration with colleagues, managers, customers, suppliers, and applicants both nationally and internationally. Who makes up the KION Group? With our international brands Linde Material Handling, STILL, and Baoli, as well as regional brands Fenwick and OM, we stand for exceptional technology and service expertise for forklift trucks and warehouse handling equipment around the world. Dematic expands the portfolio with its automated material handling solutions for intralogistics processes in warehouses, production, and sales

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