Systems Engineer

Reposted One Month Ago
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Mumbai, Maharashtra, IND
In-Office
Mid level
Security • Software • Cybersecurity
The Role
Pre-sales Systems Engineer supporting enterprise accounts in West India: qualify leads, respond to RFPs, run POCs, design complex configurations, deliver demos and training, handle post-sales technical escalations, and collaborate with sales, channel partners, and support teams to deploy Fortinet security solutions.
Summary Generated by Built In

Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Pre-Sales System Engineer to contribute to the success of our rapidly growing business.


You would act as the key Systems Engineer to work closely with a sales representative in west India to handle enterprise accounts customers. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.


As a Pre-Sales System Engineer you will:

Play an integral role in new business solution pitches, foster long-term relationships, to achieve enterprise-wide deployments of Fortinet solutions and deliver meaningful results for all parties involved.

  • Pre-sales - assist in qualifying sales leads from a technical standpoint.
  • Ability to respond to RFP compliances and able to work on cross references and handling pre-bid meetings.
  • Sales calls - be the main technical resource on sales calls and answer / educate the customer on issues ranging from features, specifications and functionality to integration.
  • Conversant with networking applications and solutions.
  • Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support escalation team and engineering to answer, elevate and resolve customer's technical issues.
  • Understand and follow escalation process
  • Provide channel partners sustainable training on Fortinet solutions and competitive differentiation
  • Provide channel partners technical expertise and oversight as required
  • Work in collaboration with Channel and Sales management to establish channel partners and to qualify partner’s ability to sell Fortinet solutions
  • Provide complex design and systems engineering configurations
  • Maintain a high level of technical knowledge of Cyber security solutions and the relevant industry
  • Utilize the Fortinet Sales Strategy and Solution Messaging to identify solutions for customer business objectives
  • Participate in the development and support of presentations for customers and partners
  • Clearly articulate technical elements of the Fortinet value proposition to customers and partners
  • Contribute to the creation of case studies, white papers, and media articles for customers and/or partners
  • Foster a collaborative, team-based environment, sharing best practices and building lasting relationships
  • Effectively negotiate and pursue conflict resolution
  • Lead strategic (organizational) opportunities and proactively provide consultative support
  • Create customer documentation for POC
  • Work effectively with SME, Sales and Technical Support Team

 

We Are Looking For:

An insightful and influential collaborator to join our team. We encourage you to apply for this position if you have the following qualities:

  • Network, Cloud, Application and End point Security solutions such as SDWAN, NG Firewall, Application Delivery, SASE, Web Application Firewall, ZTNA, EDR/XDR etc.
  • NOC/SOC Solutions such as SIEM, SOAR etc.
  • Mobile core specific solutions such as GiFW, CGN, SecGW etc.
  • Security solutions for Public and Private clouds. 
  • Knowledge of Fortinet Products / Solution and its competition.
  • Should be able to do the POC to demonstrate the Fortinet Solutions to customers.
  • Good communication and presentation skill. 

Skills Required

  • Experience with Fortinet products and solutions
  • Knowledge of network, cloud, application and endpoint security (SDWAN, NGFW, Application Delivery, SASE, WAF, ZTNA, EDR/XDR)
  • Experience with NOC/SOC solutions such as SIEM and SOAR
  • Experience with mobile core solutions (GiFW, CGN, SecGW)
  • Experience securing public and private cloud environments
  • Ability to perform POCs and demonstrate Fortinet solutions to customers
  • Ability to respond to RFPs, handle pre-bid meetings and technical qualification of leads
  • Provide training and technical oversight to channel partners
  • Strong communication and presentation skills
  • Experience in pre-sales and post-sales technical support and escalation processes
  • Ability to produce customer documentation for POCs and create solution presentations

Fortinet Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fortinet and has not been reviewed or approved by Fortinet.

  • Healthcare Strength — Healthcare offerings appear comprehensive, including medical, dental, vision, counseling, wellness programs, and HSA/FSA options. Some materials also highlight affordability and multiple plan choices.
  • Leave & Time Off Breadth — Time off is described as strong, with PTO and reports of flexible or even unlimited PTO depending on team or manager. These options contribute to a perception of good flexibility.
  • Parental & Family Support — Support includes maternity and paternity leave alongside childcare/parenting resources and adoption/surrogacy assistance. This indicates robust family-oriented benefits.

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The Company
HQ: Sunnyvale, CA
10,357 Employees
Year Founded: 2000

What We Do

Fortinet develops and sells cybersecurity solutions.

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