SMX is seeking a Systems Engineer to provide advanced Tier II and Tier III enterprise support for the European Support Center in Wiesbaden, Germany. The selected candidate will serve as the primary escalation point for complex infrastructure, virtualization, and intelligence systems issues while providing reach-back engineering support to local Tier II support teams and Tier III support across the European theater. This position works closely with U.S.-based engineering, cybersecurity, and network teams to troubleshoot enterprise infrastructure, perform root cause analysis, and implement resilient technical solutions supporting CI-DPED, DCGS, and other mission-critical intelligence capabilities. The ideal candidate is a technically proficient systems engineer with experience supporting DoD enterprise environments and a commitment to ensuring high availability and operational readiness for globally deployed intelligence systems.
This is a full-time onsite position in Wiesbaden, Germany.
Essential Duties & Responsibilities
- Provides Systems Engineering support.
- Functions as the primary on-site Subject Matter Expert for Converged Infrastructure (CI) Distributed Processing, Exploitation, Dissemination (DPED) Infrastructure as a Service (IaaS) environment and Distributed Common Ground System-Army Services (DCGS).
- Primary POC to support United States Army in troubleshooting and mitigating Intelligence Architecture issues.
- Provides in-depth technical support to assess issues and provide solutions for problems.
- Provides expert service support through interface with United States based engineers for problem resolution or new feature creation.
- Performs root cause analysis for user problems, through duplication, using product designs, code, or specifications, as necessary.
- Provides technical support for system maintenance, backup, and resiliency planning.
- Identifies and documents operational issues and implements rectified operational solutions.
- Collaborates in a team environment to leverage and coordinate with DoD and contract network engineers and field operations support technicians in Germany, Hawaii, and CONUS.
- Provides on-site or remote support to troubleshooting efforts outside of Germany but within the global CI DPED, as directed.
- Provides direct support to the INSCOM G7 Forward Liaison forward stationed at Wiesbaden, Germany in support of the 66th Military Intelligence Brigade and its subordinate units, as a technical source and Project Manager for matters concerning the CI DPED and DCGS.
Required Skills, Experience & Education
- A bachelor’s degree plus 3 years of recent specialized experience, OR;
- An associate’s degree plus 7 years of recent specialized experience, OR;
- A major certification plus 7 years of recent specialized experience, OR;
- 11 years of recent specialized experience
- Active TS/SCI with ability to obtain a poly
Desired Skills/Experience
- Experience with DCGS-A
- Experience with Aerial Intelligence Surveillance and Reconnaissance (AISR)
- In-depth knowledge of vSphere/ ESXi
- History of strong analytical troubleshooting experience (Tier 2-3)
- VMware Certification (various)
- In-depth Cybersecurity Experience
Application Deadline: September 7, 2026
#CJPOST
The SMX salary determination process takes into account a number of factors, including but not limited to, geographic location, Federal Government contract labor categories, relevant prior work experience, specific skills, education and certifications. At SMX, one of our Core Values is to Invest in Our People so we offer a competitive mix of compensation, learning & development opportunities, and benefits. Some key components of our robust benefits include health insurance, paid leave, and retirement.
At SMX®, we are a team of technical and domain experts dedicated to enabling your mission. From priority national security initiatives for the DoD to highly assured and compliant solutions for healthcare, we understand that digital transformation is key to your future success.
We share your vision for the future and strive to accelerate your impact on the world. We bring both cutting edge technology and an expansive view of what’s possible to every engagement. Our delivery model and unique approaches harness our deep technical and domain knowledge, providing forward-looking insights and practical solutions to power secure mission acceleration.
SMX is an Equal Opportunity employer including disabilities and veterans.
Selected applicant may be subject to a background investigation and/or education verification.
SMX does not sponsor a new applicant for employment authorization or immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer).
Skills Required
- Bachelor's degree plus 3 years of recent specialized experience (or equivalent experience pathways listed)
- Associate's degree plus 7 years of recent specialized experience
- Major certification plus 7 years of recent specialized experience
- 11 years of recent specialized experience (alternative qualification)
- Active TS/SCI with ability to obtain a polygraph
- Full-time onsite work in Wiesbaden, Germany
- Experience with DCGS-A
- Experience with Aerial Intelligence Surveillance and Reconnaissance (AISR)
- In-depth knowledge of vSphere/ESXi and virtualization
- History of Tier 2-3 analytical troubleshooting
- VMware certifications
- In-depth cybersecurity experience
SMX Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SMX and has not been reviewed or approved by SMX.
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Fair & Transparent Compensation — Salary ranges are publicly listed on many postings and a pay transparency statement clarifies how location, contract, and credentials influence offers. This visibility helps set clear expectations around compensation.
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Leave & Time Off Breadth — About four weeks of PTO plus 11 paid federal holidays are highlighted in careers materials. Paid military leave on some roles further expands time‑off coverage.
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Retirement Support — A 401(k) with a dollar‑for‑dollar match on the first 5% and immediate vesting is called out in role descriptions. Traditional and Roth options support long‑term savings.
SMX Insights
What We Do
SMX is a global technology and advanced engineering provider specializing in Cloud Solutions, C5ISR, and Advanced Engineering / IT. Our tradition of delivering innovative, technical solutions dates back to 1995, however, you may know us better by one of our legacy company names: Trident Technologies, Smartronix, Datastrong, or C2S Consulting Group. With the support of OceanSound Partners, our private equity investment sponsor, we began operating as one business starting in 2019 and became SMX in 2021. We operate in close proximity to our clients around the globe and have core locations in Alabama, California, the DC Metro, Florida, Hawaii, Maryland, and Massachusetts. Today, as SMX, we are one team and together empower government and commercial enterprises to become more effective, innovative, and resilient, no matter what challenges they face. SMX offers competitive benefits, excellent work environments, and growth opportunities for our employees while continuing to expand operations and support our communities. We have more than 25 years of rapid and consistent growth with continuous recognition as an employer-of-choice technology company. In addition, we have earned coveted industry quality and business certifications; have a strong commitment to business partnerships, ethics, compliance, and sustainability; and have a multitude of premier contracting vehicles. The combination of these attributes allows us to provide sound, repeatable business solutions yet remain flexible and agile to quickly adapt to specific customer requirements. Committed to ensuring the highest levels of customer satisfaction, SMX is structured around the programs and technologies we support to provide optimal and seamless operations. We have maintained a reputation for excellence, helping to assure the missions of our Department of Defense, Public Sector, Fortune 1000, and other Government and commercial customers.
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