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Apogee has an exciting new opportunity for a highly skilled Systems Engineer (Tier 3) to provide support for the Executive Airlift Communications Network (EACN) support task order, which provides Command, Control, Communications (C3) services for multiple critical U.S. Government missions via multiple Air to Global Information Grid (GIG) Gateways (A2G2’s) supported by a Systems Integration Lab (SIL). The Systems Engineer will deliver network design, architecture, and engineering services ensuring reliable voice, video, and data connectivity to U.S. Senior Leaders while airborne on specially equipped executive aircraft. This role may expand to support additional aircraft and ground forces within the Mobility Air Forces (MAF) mission set, and includes ServiceNow development, incident response, and data analysis support for the 89th Airlift Wing's Government Security Operations Center (GSOC).
This is a full-time position located on-site at Joint Base Lewis-McChord (JBLM), in McChord, WA.
*** This position is contingent upon contract award.***
Responsibilities
- Manage and sustain the Executive Airlift Communications Network (EACN) to ensure continuous operational readiness.
- Provide engineering and technical support to three Air-to-GIG Gateways at SAFB, JBA, and JBLM, and the Systems Integration Lab (SIL) at SAFB.
- Perform network design, architecture, and engineering tasks to ensure reliable voice, video, and data services for U.S. Senior Leaders aboard specially equipped executive aircraft.
- Support potential expansion of voice, video, and data services to additional aircraft and ground forces within the Mobility Air Forces (MAF) mission set.
- Provide ServiceNow development and configuration support for ticketing, workflow automation, and IT service management processes.
- Support incident response efforts for the 89th Airlift Wing's GSOC at JBA, including detection, analysis, and resolution of security and network incidents.
- Conduct data analysis to support GSOC reporting, trend identification, and operational decision-making.
- Troubleshoot and resolve complex, Tier 3-level network and systems issues across geographically distributed sites.
- Collaborate with government stakeholders, engineering teams, and leadership to ensure mission-critical communications systems remain fully operational.
- Document system configurations, network architecture, standard operating procedures, and engineering changes.
- Participate in system upgrades, lifecycle refresh planning, and integration testing within the SIL environment.
Minimum Experience:
Citizenship: Must be a US citizen Clearance: Must have and be able to maintain a TS/SCI level clearance
Education: Bachelor's Degree in Computer Science, Information Technology, Electrical Engineering, Systems Engineering, or a related technical field.
Years of Experience: 6–8 years of progressive experience in systems/network engineering, with at least 2–3 years at a senior/Tier 3 escalation support level.
Technical Experience:
- Demonstrated experience with network design, architecture, and engineering in support of satellite, airborne, or other specialized communications systems preferred.
- Experience supporting GIG, DISA, or DoD enterprise network environments.
- Hands-on experience with routing and switching platforms (Cisco, Juniper), network protocols (TCP/IP, BGP, OSPF, MPLS), and voice/video/data integration (VoIP, VTC systems).
Preferred Qualifications:
- Advanced certifications such as CCNP, CCIE, CISSP, or equivalent.
- ServiceNow Certified System Administrator (CSA) or ServiceNow development certification.
- Prior experience supporting executive airlift, special air mission (SAM), or senior leader communications programs.
- Experience with Mobility Air Forces (MAF) systems and mission sets.
- Experience with satellite communications (SATCOM) systems and airborne communications architectures
Additional Information:Location:Joint Base Lewis-McChord (JBLM), in McChord, WA.On-site: Full-time on-site position Travel: 10% travel may be required
*** This position is contingent upon contract award.***
Skills Required
- U.S. citizenship
- Active TS/SCI security clearance and ability to maintain it
- Bachelor’s degree in Computer Science, Information Technology, Electrical Engineering, Systems Engineering, or a related technical field
- 6–8 years of progressive systems or network engineering experience
- At least 2–3 years of senior or Tier 3 escalation support experience
- Experience with network design, architecture, and engineering
- Experience supporting GIG, DISA, or DoD enterprise network environments
- Hands-on experience with Cisco or Juniper routing and switching platforms
- Experience with TCP/IP, BGP, OSPF, and MPLS
- Experience integrating voice, video, and data systems, including VoIP and VTC
- CCNP, CCIE, CISSP, or equivalent advanced certification
- ServiceNow Certified System Administrator or ServiceNow development certification
- Experience supporting executive airlift, special air mission, or senior leader communications programs
- Experience with Mobility Air Forces systems and mission sets
- Experience with SATCOM systems and airborne communications architectures
What We Do
Apogee Engineering was founded on the commitment of making a positive difference regardless of venue, agenda or personality. This commitment, infused with integrity and a passion for excellence, has propelled Apogee Engineering into the ranks of an elite small business company, known for unwavering dedication to their client’s success, a warm and family-like work environment, and an enthusiasm to providing the right solution at the right time. If you are interested in joining Apogee Engineering and have a reputation for providing innovative ideas and solutions, are willing to lift and mentor, and are dedicated to professional client support, we are interested in meeting you
