Systems Engineer - Telco/MSSP

Posted Yesterday
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Milano, ITA
In-Office
Mid level
Security • Software • Cybersecurity
The Role
Pre-sales systems engineer who leads technical sales activities (RFIs/RFPs/POCs), designs security solutions, advises customers, manages multiple projects, and maintains Salesforce records while expanding Fortinet product knowledge.
Summary Generated by Built In

Systems Engineer – Telco

About the Role 

The Systems Engineering team at Fortinet is a group of technically skilled and commercially aware professionals who are passionate about solving customer challenges through industry‑leading cybersecurity solutions. We welcome candidates from all backgrounds and experiences who share our commitment to innovation, collaboration, and inclusion.

Key Responsibilities

  • Lead technical aspects of the sales cycle, including RFIs, RFPs, RFQs, and project management of proof‑of‑concepts in partnership with internal teams, customers, and commercial partners.
  • Listen actively to customer needs, interpret technical requirements, and design solutions that deliver exceptional value.
  • Serve as the primary technical point of contact for customers and partners, working closely with sales colleagues.
  • Continuously expand knowledge of Fortinet products and solutions, while maintaining awareness of the competitive landscape and evolving cybersecurity threats.
  • Communicate effectively with customers in person and remotely, using presentations, whiteboarding, technical papers, and discussions.
  • Manage multiple projects simultaneously while ensuring a positive customer experience.
  • Maintain accurate records of activities, contacts, and account information in Salesforce.

Qualifications 

We encourage applications from individuals with diverse experiences and transferable skills. You may be a strong candidate if you have:

  • Aptitude for security technology, including encryption, authentication, and network security. Knowledge of intrusion detection, anti‑virus, routing, switching, LAN/WAN, or CISSP accreditation is a plus.
  • Experience in a pre‑sales engineering role, managing technical aspects of deals through closure.
  • Demonstrated problem‑solving skills that have contributed to successful outcomes.
  • Ability to build and maintain customer relationships and communicate technical concepts to varied audiences.
  • Understanding of protocols and technologies such as RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES.

What You Can Expect From Us

  • Comprehensive training and development opportunities to support your growth.
  • An open, collaborative environment where knowledge is shared and all voices are respected.
  • The chance to be part of an innovative, supportive, and high‑performing team.
  • Competitive compensation, including salary, stock awards, and opportunities for performance‑based rewards.

Our Commitment to Diversity, Equity, and Inclusion 

Fortinet is an equal opportunity employer. We value diversity and strive to create an inclusive workplace where everyone can thrive. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, nationality, disability, veteran status, or any other legally protected characteristic. We actively encourage applications from candidates with non‑traditional career paths and those who may not meet every listed qualification but bring unique perspectives and skills.

About Us 

Fortinet enables a digital world that people can trust by protecting devices, data, and connections everywhere. Our Security Fabric platform delivers integrated, automated protections across the digital attack surface, securing enterprises, service providers, and government organizations worldwide. With more than 615,000 customers and the industry’s broadest training programs through the Fortinet NSE Training Institute, we are committed to advancing cybersecurity knowledge and creating new career opportunities for all.

#LI-Milan

Skills Required

  • Experience in a pre-sales engineering role managing technical aspects of deals through closure
  • Aptitude for security technology including encryption, authentication, and network security
  • Knowledge of intrusion detection and anti-virus technologies
  • Knowledge of routing, switching, LAN/WAN
  • CISSP accreditation
  • Ability to build and maintain customer relationships and communicate technical concepts
  • Understanding of RADIUS, PKI, IKE, Certificates, L2TP, IPsec, firewall concepts, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES
  • Experience maintaining accurate records and account information in Salesforce
  • Ability to manage multiple projects simultaneously and ensure positive customer experience
  • Willingness to continuously learn Fortinet products and solutions

Fortinet Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fortinet and has not been reviewed or approved by Fortinet.

  • Affordable Benefits Medical coverage includes a no-premium HDHP option with HSA funding alongside PPO/HMO choices, reducing employee costs at enrollment. Eligibility starts on the date of hire and includes company-paid life and disability coverage.
  • Wellbeing & Lifestyle Benefits Mental-health access through Modern Health and an EAP offers therapy, coaching, and counseling resources. Lifestyle extras such as legal assistance, commuter benefits, pet-insurance discounts, and subsidized meals and snacks enhance everyday support.
  • Strong & Reliable Incentives Compensation packages include annual bonuses, sales commissions, and stock awards. Earnings potential can be strong in sales when quotas are realistic and attainment is high.

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The Company
HQ: Sunnyvale, CA
10,357 Employees
Year Founded: 2000

What We Do

Fortinet develops and sells cybersecurity solutions.

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