Summary:
The primary objective of this role is to ensure our users are working as effectively and efficiently as possible by delivering first-class IT services. As a Systems Engineer III, you will support the implementation and ongoing support of enterprise technology solutions across the organization. This includes complex system deployments, upgrades, daily administration, monitoring, and system documentation.
Accountabilities:
- Assist Enterprise Engineering Leads with the execution and successful delivery of the EUC roadmap.
- Act as a point of escalation for complex technical issues and provide 3rd line support to internal squads.
- Share knowledge and foster team development by hosting lunch-and-learn sessions, mentoring peers, and driving a shift-left culture within the team.
- Deliver business-critical support to internal customers, ensuring SLA adherence and exceptional service.
- Collaborate closely with squad leads and engineering leads to deliver key infrastructure projects.
- Participate in an on-call rotation, supporting OCC/NOC escalations and providing after-hours support as needed.
- Comfortable interacting with senior stakeholders, providing updates and input on technical initiatives.
- Occasional travel and off-hours work may be required based on project timelines and business needs.
Qualifications:
- Bachelor’s degree holder
- 5+ years' experience in systems/infrastructure engineering,
- Demonstrated experience administering enterprise identity platforms (Entra ID/Active Directory) and public cloud (AWS and/or Azure) at scale.
- Experience supporting business critical, 24/7 environments, including on-call/escalation rotations.
- Experience acting as a point of technical escalation and/or mentoring junior engineers.
- Experience working with globally distributed teams and senior stakeholders.
Excellent written and verbal communication skills.
Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
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Skills Required
- Bachelor's degree
- 5+ years of experience in systems or infrastructure engineering
- Experience administering enterprise identity platforms, including Entra ID or Active Directory
- Experience administering public cloud platforms, including AWS and/or Azure, at scale
- Experience supporting business-critical 24/7 environments, including on-call or escalation rotations
- Experience serving as a technical escalation point and/or mentoring junior engineers
- Experience working with globally distributed teams and senior stakeholders
- Excellent written and verbal communication skills
- Ability to quickly learn and apply enterprise AI tools and technologies
RELX Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about RELX and has not been reviewed or approved by RELX.
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Retirement Support — Retirement support is positioned as a meaningful part of total rewards through a 401(k) plan with matching contributions, alongside other financial protections such as life and disability coverage. Tuition reimbursement and share purchase access further broaden the financial value of the package beyond base salary.
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Leave & Time Off Breadth — Leave and time off breadth appears strong, with generous vacation allowances, mental health days, and options like sabbaticals and tiered PTO by tenure. Parental and caregiving leaves are described in detail, reinforcing time-away benefits as a standout component of the overall package.
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Wellbeing & Lifestyle Benefits — Wellbeing and lifestyle benefits are supported by offerings such as mental health support (e.g., app access), EAP resources, gym-related perks, and wellness incentives. Flexible working hours and related work-life supports add to the perceived day-to-day value of benefits.
RELX Insights
What We Do
RELX is a global provider of information-based analytics for professional and business customers across industries. We help scientists make new discoveries, doctors and nurses improve the lives of patients and lawyers win cases. We prevent online fraud and money laundering, and help insurance companies evaluate and predict risk. Our events enable customers to learn about markets, source products and complete transactions. In short, we enable our customers to make better decisions, get better results and be more productive. We do this by leveraging a deep understanding of our customers to create innovative solutions which combine content and data with analytics and technology in global platforms. RELX serves customers in more than 180 countries and has offices in about 40 countries. It employs approximately 30,000 people of whom almost half are in North America. We operate in four major market segments: Scientific, Technical & Medical; Risk & Business Analytics; Legal; and Exhibitions.
