Job Description:
Are you early in your IT career and looking for an opportunity to turn your technical foundation into hands-on systems engineering experience?
CSI is looking for a Systems Engineer to join our Managed Services team. This is a great opportunity for someone with approximately 0–2 years of experience who enjoys working with technology, solving problems, and interacting directly with customers.
You don’t need to be an expert coming in. We’re looking for someone who understands the fundamentals, is comfortable with Windows environments, and is excited to learn and grow into a more advanced systems engineering career.
What You’ll Do
As a Systems Engineer, you’ll help onboard new managed services customers and implement the technology CSI will use to support their environments long term.
Your work will include:
- Supporting customer onboarding and systems implementation projects
- Installing and configuring software, servers, workstations, and related technology
- Deploying remote monitoring and management tools across customer environments
- Installing logging, antivirus, security, and other managed-services tools
- Supporting Windows desktop and server operating systems
- Assisting with Active Directory user and group administration
- Supporting Microsoft 365, Entra, and Intune environments
- Assisting with backups, deployments, upgrades, and server-related tasks
- Maintaining accurate technical documentation, tickets, and project updates
- Working directly with customers both remotely and onsite
- Partnering with experienced engineers and internal teams to troubleshoot issues and deliver successful implementations
This role is primarily focused on desktop and server technologies rather than network engineering, making it a strong opportunity for someone who wants to deepen their systems expertise.
What We’re Looking For
Must Haves
- Foundational understanding of Windows desktop and/or server environments
- Basic knowledge of systems concepts such as backups, RAID, deployments, and upgrades
- Strong troubleshooting, analytical, and problem-solving skills
- Strong written and verbal communication skills
- Comfort working directly with customers
- Ability and willingness to travel approximately 30–40%
- Genuine interest in learning and developing within systems engineering
Nice to Haves
- 1–2 years of experience in help desk, systems support, systems engineering, or an MSP/managed services environment
- Experience with Active Directory
- Exposure to Microsoft 365, Entra, or Intune
- Azure experience
- Experience with Windows Server
- Experience with backups, replication, software installations, or hardware deployments
- CompTIA A+, CompTIA Server+, Microsoft MS-900, Microsoft AZ-900, or comparable certifications, Internships, technical coursework, home labs, and hands-on academic projects are also valuable.
Education
- Degree from an accredited institution or trade school diploma in Information Technology, Networking, Computer Science, or a related discipline, or equivalent relevant technical training.
Travel
- This position requires approximately 30–40% travel, potentially involving travel one to two weeks per month depending on customer implementation schedules. Customer-site work is an important part of the role and provides hands-on exposure to real-world technology environments.
As a forward-thinking software provider, Computer Services, Inc. (CSI) helps community and regional financial institutions solve their customers’ needs through open and flexible technologies. In addition to its award-winning core banking platform, these include the latest in lending, digital banking, payments, financial crime prevention and cybersecurity. Building on its 60-year track record of personalized service, CSI is shaping the future of banking and empowering its customers to rival their competition. For more information about CSI, visit www.csiweb.com
CSI provides rewarding and challenging career opportunities for our employees. When determining your pay, we consider various factors such as your skills, qualifications, experience and location. Along with a competitive salary, this position includes eligibility for incentive awards based on both individual and business performance. We also offer a comprehensive range of benefits. To learn more about our benefits, visit: Benefits Summary
CSI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, physical and mental disability, marital status, veteran status, or any other characteristic protected by applicable law. If you need an accommodation during the recruitment process, please email us at [email protected] and we will work with you to meet your accessibility needs.
For applicants residing in California, please read Privacy Notice for California Residents | CSI (csiweb.com)
Visa Sponsorship: We are unable to offer visa sponsorship for this position. Applicants must be authorized to work in the United States without the need for sponsorship now or in the future.
Skills Required
- Foundational understanding of Windows desktop and/or server environments
- Basic knowledge of backups, RAID, deployments, and upgrades
- Strong troubleshooting, analytical, and problem-solving skills
- Strong written and verbal communication skills
- Comfort working directly with customers
- Ability and willingness to travel approximately 30–40%
- Genuine interest in learning and developing within systems engineering
- Degree in Information Technology, Networking, Computer Science, or related discipline; trade school diploma or equivalent technical training accepted
- 1–2 years of experience in help desk, systems support, systems engineering, or an MSP environment
- Experience with Active Directory
- Exposure to Microsoft 365, Entra, or Intune
- Azure experience
- Experience with Windows Server
- Experience with backups, replication, software installations, or hardware deployments
- CompTIA A+, CompTIA Server+, Microsoft MS-900, Microsoft AZ-900, or comparable certification
- Internships, technical coursework, home labs, or hands-on academic projects
What We Do
As a forward-thinking technology partner, we accelerate our delivery of cutting-edge solutions to empower our customers’ growth. CSI heavily invests in research and development, product partnerships and strategic acquisitions to provide the most innovative technologies—all while maintaining our service-first mentality. We drive financial institutions and other businesses forward with a variety of services, including: Core Banking With more than 57 years as a leader in core bank processing, CSI’s enterprise banking solutions empower institutions to compete in an open banking environment while growing assets, developing additional revenue streams and reaching new customers by integrating the latest digital technologies. Regulatory Compliance As an established leader in compliance, top global brands trust CSI as their regtech partner and rely on us for our advanced compliance software—including industry-leading fraud and anti-money laundering solutions. Managed Cybersecurity CSI offers cloud-based cybersecurity services, with 24/7 monitoring, real-time incident remediation, seamless compliance integration and industry-leading support for enhanced threat mitigation. IT Management As one of the largest, most trusted managed services partners in the country, we take a consultative approach to IT management to provide a scalable, efficient IT enterprise that supports institutions’ growth and regulatory needs. Document Distribution From digital document delivery to cost-efficient print and mail services, CSI provides a full range of document distribution solutions to help financial institutions stay connected with their customers. Advisory Services CSI’s Advisory Services—which include IT governance, compliance and risk management services—deliver cost-effective solutions that reduce the time and expense of managing security and compliance while ensuring technology is aligned to business objectives.
