Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Job Profile Summary
The Systems Engineer- End User Services (L1) is an entry level subject matter expert, responsible for learning the skills to work closely with the TS Systems Integration team to action configurations, installations and attend to break/fix events that are deemed less complex in nature.
This role works towards associate level certification, whilst at the same time developing business knowledge to action configurations, installations and attend to break/fix events that are deemed less complex in nature.
Job Description
Key Responsibilities:
- Learns the ability to start 'owning' portions of an installation, break/fix incidents, and problem management during project lifecycle.
- Functions jointly with the Implementation Engineering team to meet client requirements.
- Action less complex configurations and installations.
- Attend to less complex break/fix events during project lifecycle.
- Provides support and work alongside with Senior Associate/L2 and other senior support engineers.
- Performs any other related task as required.
Knowledge and Attributes:
- Relevant proficiency in following Microsoft technologies - Active Directory, M365, O365, Exchange, Exchange Online, SCCM, Intune, Teams, Azure, Windows Server (all), Windows Desktop (all)
- Basic understanding and appreciation of technical design principles.
- Ability to develop an understanding of fundamental project and administration processes.
- Display a strong learning orientation.
- Good verbal communication skills.
- Demonstrate client service orientation.
- Hands-on proactive in approach.
Academic Qualifications and Certifications:
- Bachelor's degree or equivalent in Information Technology or Computing or related field.
- Relevant certifications such as - Microsoft Certified Professional; Microsoft 365 Administrator (MS-100, MS-101); Microsoft Certified: Windows Server Administrator Associate, Microsoft 365 Certified: Administrator Expert, Microsoft 365 Certified: Messaging Administrator Associate, Microsoft 365 Certified - Modern Desktop Administrator Associate (MD-100, MD-101); Microsoft Azure Fundamentals Training & Certification (AZ-900); Microsoft Certified Solutions Associate - Server 2016.
Required experience:
- 1-3 years experience in technical implementation engineering, specific to End-User Computing.
Workplace type:
Hybrid WorkingAbout NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune
Global 100. We are committed to accelerating client success and positively impacting society through
responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with
unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and
application services. Our consulting and industry solutions help organizations and society move
confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more
than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as
established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each
year in R&D.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Third parties fraudulently posing as NTT DATA recruiters
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.
Skills Required
- Bachelor’s degree or equivalent in Information Technology, Computing, or a related field.
- 1–3 years of experience in technical implementation engineering focused on End-User Computing.
- Proficiency with Microsoft technologies including Active Directory, Microsoft 365, Office 365, Exchange, Exchange Online, SCCM, Intune, Teams, Azure, Windows Server, and Windows Desktop.
- Basic understanding of technical design principles.
- Ability to understand fundamental project and administration processes.
- Strong learning orientation and proactive hands-on approach.
- Good verbal communication and client service orientation.
- Relevant Microsoft certifications, such as Microsoft 365 Administrator, Windows Server Administrator Associate, Microsoft 365 Administrator Expert, Messaging Administrator Associate, Modern Desktop Administrator Associate, Azure Fundamentals, or Microsoft Certified Solutions Associate Server 2016.
NTT DATA Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NTT DATA and has not been reviewed or approved by NTT DATA.
-
Fair & Transparent Compensation — Feedback suggests salary bands and grades are clearly defined, making ranges and promotion criteria easier to understand. Standardized HR processes provide visibility into levels across common delivery roles.
-
Healthcare Strength — Feedback suggests the package includes comprehensive medical, dental, and vision options with HSA/FSA eligibility. Global materials emphasize comprehensive insurance and wellbeing as baseline offerings across regions.
-
Wellbeing & Lifestyle Benefits — Flexible work options, including remote/hybrid arrangements, are highlighted as core benefits and can support work–life balance. Some delivery teams report more manageable hours than strategy consultancies, improving perceived value for time.
NTT DATA Insights
What We Do
NTT DATA, Inc. is a trusted global innovator of business and technology services. We're committed to helping clients innovate, optimize and transform for long-term success. Our R&D investments help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity
