Ask ITC Inc. is a software development Company. Our passion is delivering technology strategies & digital solutions that assist our clients with building competitive, innovative and successful companies.
DAILY DUTIES / RESPONSIBILITIES:
Work closely with Infrastructure Services team members providing senior level instruction and guidance of activities, tasks, and ensuring that work/team projects are being executed in accordance with DTO priorities, DIS compliance requirements, and customer service standards. Act as senior level internal consultant, advocate, mentor, and change agent, ensuring all changes follow DTO change management procedures. Work with system support teams to support and upgrade products.
Perform senior level analysis of and provide direction in the configuration, implementation and support of all virtual and physical servers, MS Active Directory, McAfee EPO, Enterprise Storage, and Enterprise Backup services for the Division of State Information Technology and its customers, ensuring supported, secure levels are maintained, to include the preparation and presentation of customer proposals as related to service offerings.
Develop standards and procedures which promote component reuse across agency. Ensure the implementation and execution of procedures, processes and policies for all technical activities within the Infrastructure Services team. Ensure by personal example, professional knowledge and regular review of both his/her own activities, whether on-site or working remotely, that daily operations, procedures and processes conform to and are compliant with DTO standards and policies, and all appropriate statutory/regulatory requirements. In particular, all operations, procedures and processes will properly secure data, applications, and communications conforming specifically to DTO security standards, policies and procedures.
Perform other duties as required.
REQUIRED EDUCATION: Bachelor's Degree in communications, business administration, computer science, management information science, or a related field, and six years of proven hands on experience with enterprise information technology architecture including, but not limited to, planning, development, implementation and governance of technologies & services for an enterprise class service provider.
All your information will be kept confidential according to EEO guidelines.
Skills Required
- Bachelor's Degree in communications, business administration, computer science, management information science, or related field
- Six years of hands-on experience with enterprise IT architecture including planning, development, implementation and governance
- Experience configuring and supporting virtual and physical servers
- Experience with MS Active Directory
- Experience with McAfee ePO
- Experience with Enterprise Storage systems
- Experience with Enterprise Backup services
- Knowledge of DTO change management procedures and DTO security standards/compliance
- Ability to prepare and present customer proposals related to service offerings
What We Do
Ask IT Consulting Inc. is a global information technology management firm founded in 2008 and headquartered in Holtsville, NY. The company specializes in providing comprehensive technology and workforce solutions, including IT consulting, talent management, and digital services. Their expertise extends to cybersecurity, cloud computing, and IT staffing, focusing on delivering tailored, innovative, and effective solutions to meet the unique objectives of their diverse clients.
