Systems Engineer - CGMX

ABOUT THE BRAND:

Callaway Golf Company is a premium golf equipment, gear and apparel company with a portfolio of global brands, including Callaway Golf, Odyssey, TravisMathew, and OGIO. Through an unwavering commitment to innovation and premium craftsmanship, Callaway designs, manufactures, and sells high-performance golf clubs, golf balls, apparel, bags, and other accessories—setting the standard for performance in the game of golf.

Our Mission:  To create demonstrably superior and pleasingly different products powered by innovative technology and premium craftsmanship enabling golfers of all abilities to play their best and find more joy in the game. 

Our company is a blend of experience and diverse backgrounds, and together we look to leave the past behind while moving the game forward. For more information, please visit https://www.callawaygolf.com

Key Responsibilities

• Troubleshoot and resolve issues with hardware, software, and production-floor equipment (industrial PCs, scanners, label printers, HMIs, etc.).
• Monitor and perform preventive/corrective maintenance on LAN/WAN networks, data terminals, and plant IoT devices.
• Install, configure, and update operating systems, manufacturing applications (ERP/MES), and peripherals.
• Track service tickets, document solutions, and communicate with vendors in basic technical English when required.
• Support testing and start-up of new production lines and assist during unplanned downtime.
• Maintain inventory of equipment, spare parts, and licenses.
• Escalate critical incidents to higher-level support or external providers.

Requirements

• Bachelor’s degree in Systems, Computer Science, Electronics, or related field.
• 1–2 years of technical support experience, preferably in a manufacturing environment.
• Knowledge of Windows, industrial networks, Office 365, industrial printers, and ERP/MES systems.
• Basic technical English (reading manuals and written communication).
• Availability for rotating shifts (morning and night) and weekend on-call duty (Occasionally).

DE&I and EEOC:

Inclusion & Diversity: As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, supporting them to bring their authentic selves to work every day.

If your experience is close to what we’re looking for, please consider applying. Experience comes in many forms, skills are transferable, and passion goes a long way. We know that diverse backgrounds and experiences make for the best problem-solving and creative thinking, which is why we’re dedicated to adding new perspectives to the team and encourage everyone to apply. We look forward to learning more about you.

ARE YOU READY TO MAKE THE TURN? APPLY TODAY!