Systems Coordinator

Job Description:

Come support 9Dot's Systems team with all Workday projects as the Systems Coordinator!

Do you enjoy sharing your findings and passionate about solving clients systems issues?

Can you articulate in a presentation or a meeting how to make their lives easier? Your project corrdination is most important besides your love of technology. Not everyone is technical but you thrive in that environnment, finding new ways to show clients Workday capabilites. Bring that to 9Dot!

Who We Are:

9Dot is a Great Place to Work-certified back office support provider for charter schools, nonprofits, and other new and growing companies. People are at the heart of what we do, and we believe in promoting equity, diversity, and inclusion in both the workplace and our communities. We strive to ensure that our clients and employees feel fully supported in reaching their goals.

Company Perks:

We offer a comprehensive benefits package for full-time staff, including paid time off, holiday, and sick time; medical, vision and dental coverage; and an employer-matched 401K plan. Employees have access to wellbeing tools and resources, from wellness classes to committees and continual opportunities for personal and professional growth.

**90% of 9Dot associates have a home office. Associates meet an average of 20 in-person days per year at their corporate headquarters in Pasadena, CA to enjoy company events and professional development activities**

Hours: Monday - Friday 8:00 am - 5:00 pm - PST

Hourly pay rate - $25.00 - $30.00 hourly pay rate - Depending on experience.

• Essential Functions include, but are not limited to the following:

  • Maintains and contributes to steady workflow and productivity of the system of record (Workday).
  • Maintains organizational changes/structure updates.
  • Serves as point of contact and support to system users, team members, external partners, and clients.
  • Assists with performing in-depth tests, including end-user reviews, for modified and new processes, and other post-implementation support.
  • Provides end-user troubleshooting and offers technical assistance in support of system processes.
  • Assists with identifying areas for process improvement.
  • Prepares, maintains, and distributes various system reports on an as needed basis.
  • Conducts system audits of transactions and reports to ensure data integrity, reconciles discrepancies and identifies corrective actions needed to improve data quality.
  • Assists with initiatives that integrate Workday with other systems and helps define functional requirements with the HR users and vendors.
  • Participates actively in the Workday Community, proposes and advocates for improvements to the Workday solution, and builds a network of peers to best-practice-share with.
  • Conducts research and analysis on issues and problems related to specialized functional areas and recommends solutions.
  • Documents and maintains system processes and end-user guidelines.
  • Other duties assigned by the supervisor.

  Knowledge, Skills and Abilities Required:

  • Strong attention to detail and analytical skills
  • Strong understanding of HR processes and data elements.
  • Strong administrative and organizational skills with proven ability to take initiative to complete assignments and responsibilities.
  • Detail-oriented problem-solver who can work independently but also as part of a team.

  Education and Experience:

  • High school diploma or equivalent required.
  • College degree preferred.
  • 1 year of related training or experience preferred.

  *The specific statements shown in each section of this description are not intended to be all inclusive. They describe the general nature and level of work being performed and/or represent typical elements and criteria considered necessary to successfully perform the job. The Company retains the discretion to add to or change the duties of the position at any time.