We are seeking a Systems Consultant to join our Business of IT Tools Team. This role will participate in technical studies and evaluations of business requirements and technological alternatives, and recommends appropriate systems solutions.
The Team
As part of the Business of IT Tools team, act as the technical resource to client and IT staff in all phases of the development and implementation process as well as provide in-depth technical and business knowledge to ensure efficient design, programming, and implementation. Consult and provide guidance to client and IT personnel.
The Impact - Responsibilities
- Align to MM On Shore working hours for day-to-day user support of Clarity PPM projects and service requests.
- Maintaining and updating documentation for system configurations, design documents, user guides, and ability to create process documents.
- Working with other teams and stakeholders to ensure smooth implementation and support of Clarity solutions.
- Support Instructor led training for users. Potentially leading training exercises with user groups.
- Strong communication, interpersonal, and problem-solving skills.
- Manage, schedule, track Project and BAU work efforts within the PPM team, including financial activities.
- Solid understanding of project management methodologies Portfolio/Project and Financial background.
- Work closely with stakeholders across the organization to define and align on requested work efforts within the Clarity PPM space including requirements, solution design and delivery.
- Support User service requests related to the Clarity Platform.
- Support the Forecast and Annual Budget processes.
The Minimum Qualifications
- High Diploma or GED
- 5+ years with Clarity PPM or comparable experience.
- 2+ years with JIRA or comparable experience.
- 3+ years with MS Excel or comparable experience.
The Ideal Qualifications
- Experience with MassMutual's enterprise tools of Ariba (invoices), SAP (cost center financial management and workforce planning), Workday (time entry), and other Portfolio processes.
- Experience documenting and supporting user requests to drive clear delivery of functionality.
- Experience with project management methodologies, task planning, resource allocation and financial aspects.
- Broad knowledge of Data Analytics methods, statistical analysis, and problem-solving skills.
- Excellent oral and written communication skills, organizational skills, and problem-solving skills.
#LI-RK1
MassMutual is an equal employment opportunity employer. We welcome all persons to apply.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
Salary Range: $99,800.00-$131,000.00
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What We Do
Since 1851, MassMutual’s commitment has always been to help people protect their families, support their communities, and help one another. This is why we want to inspire people to Live Mutual. We’re people helping people.
Together, we’re stronger.
Why Work With Us
MassMutual has the financial security and stability of a 170+ year old company, with the culture and energy of a startup. We work every day with the customer front of mind to build the best digital experience in the industry.
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