By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
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Systems Configuration ConsultantWorkforce Absence (WFA) experience strongly desired.
PRIMARY PURPOSE OF THE ROLE: To manage implementation of existing technology platforms, including JURIS, iVOS, IFN, SIR, OneTeam and other ancillary applications needed for new client start-ups.
ARE YOU AN IDEAL CANDIDATE? We are looking for enthusiastic candidates who thrive in a collaborative environment, who are driven to deliver great work, are customer-oriented and are naturally empathetic.
ESSENTIAL RESPONSIBLITIES MAY INCLUDE
- Works with Implementation Manager and client to identify necessary technology components for new programs.
- Develops and prepares information necessary for setup of appropriate systems to include: JURIS parameters, structure and policy setup; Disability parameters; FMLA and Leave parameters; Benefit Plan matrix setup; Call Center setup including dissemination matrix; iVOS parameters; OneTeam Managed Care; SIR imaging; StrataWare bill review; VSR setup; viaOne Product Suite and OSHA; additional ancillary or systems needed for the specified project.
- Works with Implementation Manager to engage project manager for custom projects.
- Communicates activity progress to involved parties.
- Alerts Implementation Manager to issues involving clients as appropriate.
- Transitions program to Client Support Services (CSS) after implementation for ongoing maintenance.
- Coordinates reverse implementation of systems technology (to include all systems listed above) upon loss of client.
QUALIFICATIONS
Bachelor's degree or equivalent from an accredited college or university preferred. Major in business administration, statistics, information technology or quantitative analysis preferred.
Six (6) years of related experience required or equivalent combination of education and experience to include five (5) years of insurance-related experience (i.e. claims management, managed care).
Skills & Knowledge
- Thorough knowledge of insurance-related procedures and/or managed care systems and operations
- Strong project management skills
- Strong statistical analysis skills
- Excellent oral and written communication, including presentation skills
- PC literate, including Microsoft Office products
- Analytical and interpretive skills
- Strong organizational skills
- Excellent negotiation skills
- Ability to work in a team environment
- Ability to meet or exceed Performance Competencies
TAKING CARE OF YOU
- Career development and promotional growth opportunities.
- A diverse and comprehensive benefits offering including medical, dental vision, 401k, PTO and more.
#IT
#informationtechnology
Work environment requirements for entry-level opportunities include –
Physical: Computer keyboarding
Auditory/visual: Hearing, vision and talking
Mental: Clear and conceptual thinking ability; excellent judgement and discretion; ability to meet deadlines
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
If you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
NOTE: Credit security clearance, confirmed via a background credit check, is required for this position.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.Skills Required
- Six (6) years of related experience or equivalent combination of education and experience
- Five (5) years of insurance-related experience (claims management, managed care)
- Experience with JURIS, iVOS, IFN, SIR, OneTeam, StrataWare, VSR, viaOne Product Suite
- Thorough knowledge of insurance-related procedures and/or managed care systems and operations
- Strong project management skills
- Strong statistical analysis skills
- Excellent oral and written communication, including presentation skills
- PC literate, including Microsoft Office products
- Analytical and interpretive skills
- Strong organizational skills
- Excellent negotiation skills
- Ability to work in a team environment
- Ability to meet or exceed Performance Competencies
- Credit security clearance confirmed via background credit check
- Bachelor's degree or equivalent (Business, Statistics, IT or quantitative analysis) preferred
- Workforce Absence (WFA) experience
Sedgwick Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sedgwick and has not been reviewed or approved by Sedgwick.
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Leave & Time Off Breadth — Generous paid time off and paid holidays are emphasized, with PTO accruals increasing with tenure. Paid parental leave and caregiver support further expand time-off coverage.
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Healthcare Strength — Medical, dental and vision coverage is complemented by telemedicine and a personal health concierge. Wellbeing supports such as diabetes and weight-management programs, fertility services, and robust mental-health access (coaching, therapy, psychiatry) broaden care.
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Parental & Family Support — Paid parental leave and caregiver support are offered alongside family-forming resources. Fertility services and adoption assistance reinforce family-oriented benefits.
Sedgwick Insights
What We Do
From our modest beginnings as a regional claims administrator, Sedgwick has grown into a leading global provider of technology-enabled risk, benefits and integrated business solutions with 31,000+ colleagues, located across 80 countries. Through innovative product development, organic business development and strategic acquisitions, Sedgwick’s offerings continue to evolve beyond claims processing to meet the current and future needs of our clients. Our approach to delivering quality service in areas such as workers’ compensation, liability, property, disability and absence management goes far beyond just managing claims—we aim to simplify the process and reduce complexity, making it easy and effective for everyone involve.
Why Work With Us
We stay tuned into what our colleagues want and need and deliver a world-class colleague experience that demonstrates how much we value their unique contributions to our business. You’ll see and feel what it’s like to work for a company that’s committed to doing the right thing – for those we serve, for our planet and for each other.
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