Systems and Solutions Engineer

Posted 21 Days Ago
Be an Early Applicant
Taipei City
In-Office
Senior level
Artificial Intelligence • Cloud • Information Technology • Software • Semiconductor
Creating world-changing technology that enriches the lives of every person on earth.
The Role
The role involves providing technical support for Bluetooth technologies, driving feature development, executing test cases, collaborating with teams, and delivering training to customers and internal teams.
Summary Generated by Built In
Job Details:

Job Description: 
  • Act as the primary Bluetooth technical interface to OEM/ODM partners, providing on-site support, issue triage, and design guidance.

  • Drive Bluetooth features (e.g., LE Audio, Auracast, HDT) across Windows and Chrome OS platforms.

  • Execute and develop test cases and automation scripts for Bluetooth functionality, performance, interoperability, and user experience.

  • Reproduce, debug, and root-cause Bluetooth driver, firmware, and platform issues in collaboration with internal development teams.

  • Own and drive resolution in OEM/ODM bug tracking systems and ensure timely closure with detailed debug logs and analysis.

  • Analyze customer requirements and feedback, translate them into engineering actions, and influence roadmap and feature priorities.

  • Deliver technical training, feature overviews, and workshops to customers and internal field teams.

  • Collaborate cross-functionally with Wi-Fi, platform, and audio teams to ensure seamless connectivity experience on Intel EVO and commercial platforms.

Qualifications:
  • Bachelor's degree or above in Electrical Engineering, Computer Science, or related field.

  • 5+ years of experience with Bluetooth stack, profiles, Controller and RF performance on Windows PCs and Bluetooth products.

  • Hands-on experience in Bluetooth validation, testing, or debugging on Windows or Chrome OS platforms.

  • Strong understanding of Bluetooth Classic and Bluetooth Low Energy protocols, profiles (A2DP, HFP, HID, GATT), and LE Audio technologies.

  • Solid knowledge of Windows OS, driver installation, and log collection (e.g., ETW, WPP, Ellisys, HCI logs).

  • Proven experience in bug triage and debug collaboration with internal driver/firmware teams and external customers.

  • Excellent communication skills in English and Mandarin, and ability to work directly with global OEM partners.

          

Job Type:Experienced Hire

Shift:Shift 1 (Taiwan)

Primary Location: Taiwan, Taipei

Additional Locations:

Business group:The Client Computing Group (CCG) is responsible for driving business strategy and product development for Intel's PC products and platforms, spanning form factors such as notebooks, desktops, 2 in 1s, all in ones. Working with our partners across the industry, we intend to deliver purposeful computing experiences that unlock people's potential - allowing each person use our products to focus, create and connect in ways that matter most to them.

Posting Statement:All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.Position of TrustN/A

Work Model for this Role

This role will require an on-site presence. * Job posting details (such as work model, location or time type) are subject to change.

Top Skills

Bluetooth
Chrome Os
Ellisys
Etw
Hci
Windows Os
Wpp
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The Company
HQ: Santa Clara, CA
141,941 Employees
Year Founded: 1968

What We Do

Intel’s mission is to shape the future of technology to help create a better future for the entire world. By pushing forward in fields like AI, analytics and cloud-to-edge technology, Intel’s work is at the heart of countless innovations. From major breakthroughs like self-driving cars and rebuilding the coral reefs, to things that make everyday life better like blockbuster effects and improved shopping experiences — they’re all powered by Intel technology. With a career at Intel, you have the opportunity to help make the future more wonderful for everyone.

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