O.C. Tanner is the global leader in software and services that improve workplace culture through meaningful employee experiences. Our Culture Cloud is a suite of apps designed to enhance the employee experience with strategic recognition, service awards, wellbeing, leadership, and events that help people thrive at work. Our Culture by Design approach provides expert services to organizations looking to create great workplaces.
Our global team of 1,500 people hail from 58 countries and speak 62 languages. As programmers, researchers, designers, client professionals and craftspeople we create the tech, tools and awards that connect employees to purpose at thousands of companies. Join us as we help people all over the world thrive at work.
Location: Salt Lake City, UT, (Hybrid)
Job Summary
The Systems Analyst partners with business stakeholders and technology teams to translate business needs into effective system and process solutions. This role analyzes requirements, identifies opportunities for improvement, and helps ensure solutions deliver measurable business value.
Key Responsibilities
- Requirements & Analysis: Gather, document, and translate business needs into clear system requirements, user stories, process flows, and acceptance criteria.
- Process Improvement: Analyze business processes and systems to identify gaps, inefficiencies, risks, and opportunities for improvement.
- Solution Delivery: Partner with business, Product, Engineering, and IT teams throughout solution design, implementation, testing, and validation.
- Data & Reporting: Use data, reporting, and SQL where appropriate to support analysis, decision-making, and solution validation.
- Stakeholder Partnership: Serve as a liaison between business and technical teams, facilitating decisions and communicating requirements, risks, dependencies, and outcomes.
Required Qualifications
- 3+ years of experience in business analysis, systems analysis, or related technology roles.
- Experience gathering and documenting business and system requirements.
- Demonstrated hands-on working knowledge of SQL and relational databases.
- Strong analytical, problem-solving, and process-improvement skills.
- Ability to translate business needs into clear, actionable technical requirements.
- Strong communication and stakeholder-management skills.
- Understanding of software development and technology delivery practices.
- Bachelor's degree in a related field or equivalent practical experience.
Preferred Qualifications
- Experience working in Agile software development environments.
- Experience with APIs, integrations, or enterprise applications.
- Experience with Jira, Confluence, or similar tools.
- Experience with process mapping, user acceptance testing, and data analysis.
Bonus Qualifications
- Professional experience with enterprise resource planning (ERP), logistics, or retail systems.
Skills Required
- 3+ years of experience in business analysis, systems analysis, or related technology roles
- Experience gathering and documenting business and system requirements
- Hands-on working knowledge of SQL and relational databases
- Strong analytical, problem-solving, and process-improvement skills
- Ability to translate business needs into clear, actionable technical requirements
- Strong communication and stakeholder-management skills
- Understanding of software development and technology delivery practices
- Bachelor's degree in a related field or equivalent practical experience
- Experience working in Agile software development environments
- Experience with APIs, integrations, or enterprise applications
- Experience with Jira, Confluence, or similar tools
- Experience with process mapping, user acceptance testing, and data analysis
- Professional experience with enterprise resource planning, logistics, or retail systems
O.C. Tanner Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about O.C. Tanner and has not been reviewed or approved by O.C. Tanner.
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Retirement Support — Retirement contributions are positioned as market‑leading with strong employer matching, and the retirement program is frequently highlighted as a standout part of the total package.
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Strong & Reliable Incentives — Bonuses and profit‑sharing are established components of total compensation, with periodic and consistent payouts contributing meaningful value beyond base pay.
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Healthcare Strength — Multiple medical plan options and employer‑supported health resources, including onsite services, indicate robust healthcare coverage complemented by wellness incentives and advisory support.
O.C. Tanner Insights
What We Do
O.C. Tanner develops employee recognition strategies and rewards programs that help companies appreciate people who do great work. O.C. Tanner helps organizations inspire and appreciate great work. Thousands of clients globally use our cloud-based technology, tools, and awards to provide meaningful recognition for their employees. Learn more at www.octanner.com. ABOUT OUR PRODUCTS: Yearbook™ started a service award revolution. As the biggest innovation in service awards in 50 years, Yearbook has earned the right to be called a game-changer. Hundreds of thousands of recipients have loved the way Yearbook transforms service awards into unforgettable celebrations among friends at work. Check it out: http://www.octanner.com/products/celebrate-careers. Our popular Numeral™ awards capture career stages in trophies people love. Available in clear acrylic or metallic versions, Numerals can be customized to complement your brand or companion Yearbook. Explore awards: http://www.octanner.com/why-choose-us/awards-strategy When a person or team achieves outstanding results, big or small, it’s time to shine a spotlight on what they did and to reward their great work with an experience equal to their accomplishment. Our world-class performance recognition awards, programs, and fulfillment make it happen. Discover more about our performance and social platforms: http://www.octanner.com/products/performance-recognition Connect with us on... Twitter @octanner Facebook www.facebook.com/octannercompany Slideshare http://www.slideshare.net/octannercompany Instagram http://instagram.com/octannercompany YouTube http://www.youtube.com/user/octannercompany
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