The Role
Analyzes, implements, configures, supports, and improves facility-based information systems serving operational and clinical needs. The role manages troubleshooting, integrations, upgrades, documentation, training, reporting, workflow optimization, vendor coordination, and compliance with HIPAA and organizational IT policies. It collaborates with IT teams, clinical staff, leaders, and external partners to improve system performance, data security, user experience, and operational efficiency.
Summary Generated by Built In
Job Summary
The Systems Analyst is responsible for analyzing, designing, implementing, and supporting facility-based information systems to enhance operational efficiency and business processes. This role collaborates with IT teams, clinical staff, and department leaders to assess system needs, troubleshoot technical issues, and optimize system performance. The Systems Analyst ensures that technology solutions align with organizational objectives, regulatory requirements, and industry best practices.
Essential Functions
The Systems Analyst is responsible for analyzing, designing, implementing, and supporting facility-based information systems to enhance operational efficiency and business processes. This role collaborates with IT teams, clinical staff, and department leaders to assess system needs, troubleshoot technical issues, and optimize system performance. The Systems Analyst ensures that technology solutions align with organizational objectives, regulatory requirements, and industry best practices.
Essential Functions
- Analyzes, designs, and implements information systems solutions to meet the operational and clinical needs of the facility.
- Collaborates with end users, IT teams, and leadership to assess system requirements and recommend enhancements or modifications.
- Performs system configuration, maintenance, and troubleshooting to ensure optimal functionality and user experience.
- Supports the implementation, testing, and integration of new applications, software upgrades, and system enhancements.
- Develops and maintains system documentation, workflows, and training materials to support end-user adoption and compliance.
- Provides technical support and issue resolution, responding to user inquiries and escalating complex problems as needed.
- Conducts data analysis and reporting, generating insights to support decision-making and improve system performance.
- Ensures compliance with HIPAA, cybersecurity, and organizational IT policies, maintaining data security and integrity.
- Collaborates with vendors and external partners to coordinate system updates, patches, and third-party integrations.
- Identifies opportunities for process automation, workflow optimization, and system improvements to enhance efficiency and reduce operational costs.
- Performs other duties as assigned.
- Maintains regular and reliable attendance.
- Complies with all policies and standards.
- Bachelor's Degree in Information Systems, Computer Science, Healthcare Informatics, Business Administration, or a related field required or
- A combination of education and relevant experience in systems analysis may be considered in lieu of a degree
- Master's Degree in Information Systems, Healthcare Administration, or Business Administration (MBA) preferred
- 2-4 years of experience in systems analysis, IT support, or application management required
- Experience in healthcare IT, clinical informatics, or electronic health records (EHR) systems preferred
- Strong knowledge of systems analysis methodologies, software implementation, and IT troubleshooting.
- Experience with database management, reporting tools, and system integrations.
- Understanding of healthcare information systems, EHR platforms, and regulatory compliance (e.g., HIPAA, HITECH).
- Proficiency in Microsoft Office Suite, SQL, data analytics, and system configuration.
- Strong problem-solving skills with the ability to analyze complex technical issues and implement solutions.
- Excellent communication and collaboration skills to interact with IT teams, clinical staff, and leadership.
- Ability to manage multiple projects, prioritize tasks, and meet deadlines in a fast-paced environment.
- Certification in Healthcare IT (e.g., CPHIMS, Epic, Cerner, or other system-specific credentials) preferred
Skills Required
- Bachelor’s degree in Information Systems, Computer Science, Healthcare Informatics, Business Administration, or a related field, or equivalent education and relevant systems analysis experience
- 2–4 years of experience in systems analysis, IT support, or application management
- Master’s degree in Information Systems, Healthcare Administration, or Business Administration
- Experience in healthcare IT, clinical informatics, or electronic health record systems
- Knowledge of systems analysis methodologies, software implementation, and IT troubleshooting
- Experience with database management, reporting tools, and system integrations
- Understanding of healthcare information systems, EHR platforms, HIPAA, and HITECH compliance
- Proficiency in Microsoft Office Suite, SQL, data analytics, and system configuration
- Healthcare IT certification such as CPHIMS, Epic, Cerner, or another system-specific credential
- Strong problem-solving, communication, collaboration, prioritization, and project-management skills
Community Health Systems Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Community Health Systems and has not been reviewed or approved by Community Health Systems.
-
Healthcare Strength — Stated offerings include medical, dental, vision, and prescription coverage, alongside life and disability insurance. Coverage breadth is presented as a core part of the package across affiliated hospitals.
-
Leave & Time Off Breadth — Paid time off for vacation, holidays, and illness is part of the package. Time-away benefits are included as a standard element across roles and facilities, subject to local terms.
-
Wellbeing & Lifestyle Benefits — Tuition assistance, student-loan support, and license or certification reimbursement are emphasized, particularly for clinical roles. These programs can reduce education costs and support ongoing professional development.
Community Health Systems Insights
What's It Like to Work at Community Health Systems?
Community Health Systems Culture & Values
Community Health Systems Career Growth & Development
What's the Work-Life Balance Like at Community Health Systems?
Community Health Systems Leadership & Management
Community Health Systems Company Growth, Stability & Outlook
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Community Health Systems, Inc. is one of the nation’s leading operators of general acute care hospitals. The organization’s affiliates own, operate or lease more than 80 hospitals in 16 states with approximately 15,000 licensed beds. Affiliated hospitals are dedicated to providing quality healthcare for local residents and contribute to the economic development of their communities. Based on the unique needs of each community served, these hospitals offer a wide range of diagnostic, medical and surgical services in inpatient and outpatient settings.
