We help people secure their future and protect the ones they love.
The Role
The role involves leading automation assessments, analyzing business processes, partnering with stakeholders for automation roadmap, and mentoring other analysts. Requires extensive experience in RPA and business analysis.
Summary Generated by Built In
The Impact:
In this role, you will:
The Minimum Qualifications
The Ideal Qualifications
What to Expect as Part of MassMutual and the Team
#LI-RK1
MassMutual is an equal employment opportunity employer. We welcome all persons to apply.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
Salary Range: $124,800-$163,800
In this role, you will:
- Lead end-to-end process analysis and automation assessments for complex, cross-functional business processes, identifying opportunities that deliver measurable efficiency, risk reduction, and scalability.
- Independently evaluate automation feasibility, value, and prioritization, applying expert judgment to recommend optimal automation approaches.
- Partner with senior business stakeholders, product owners, architects, and technology leaders to shape automation roadmaps and investment decisions.
- Translate complex business needs into clear, high-quality requirements, use cases, and solution designs that enable successful automation delivery.
- Influence and continuously improve enterprise intake, assessment, and prioritization processes across the automation lifecycle.
- Serve as a subject-matter expert and thought leader, mentoring other analysts and elevating automation best practices across the organization.
The Minimum Qualifications
- Bachelor's degree in Computer science, engineering or other applicable discipline
- 8+ years of experience in business analysis, process improvement, and automation
- 5+ years of experience working through enterprise level digital transformations
The Ideal Qualifications
- Demonstrating experience leading complex, cross-functional initiatives with minimal oversight
- Proven expertise in process analysis, business requirements definition, and solution shaping.
- Advanced proficiency in with process mapping tools such as Visio and Lucidchart
- Experience influencing senior stakeholders and driving outcomes across multiple business units.
- Experience working with UiPath Robotic Process Automation (RPA) platforms (e.g., UiPath or similar).
- Experience : Proven success delivering projects involving AI-powered automations
- Background in financial services, insurance, or other regulated enterprise environments.
- Experience with automation assessment frameworks, value modeling, or intelligent automation.
- Strong executive-level communication and presentation skills.
- Ability to operate as a trusted advisor and thought leader without formal people-management responsibility.
What to Expect as Part of MassMutual and the Team
- Regular meetings with the Enterprise Automation, Data Science & AI Engineering and Enterprise Architecture team
- Focused one-on-one meetings with your manager
- Access to mentorship opportunities
- Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups
- Access to learning content on Degreed and other informational platforms
- Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits
#LI-RK1
MassMutual is an equal employment opportunity employer. We welcome all persons to apply.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
Salary Range: $124,800-$163,800
Skills Required
- Bachelor's degree in Computer science, engineering or other applicable discipline
- 10+ years of experience in business analysis, process improvement, automation, or digital transformation roles
- 5+ years of experience working with Robotic Process Automation (RPA) platforms
- Demonstrated experience leading complex, cross-functional initiatives
- Proven expertise in process analysis, business requirements definition, and solution shaping
- Advanced proficiency in process mapping tools such as Visio and Lucidchart
- Experience influencing senior stakeholders and driving outcomes across multiple business units
MassMutual Compensation & Benefits Highlights
How does MassMutual ensure its pay and bonus plans are competitive?
MassMutual supports competitive compensation through salary and bonus opportunities, retirement contributions, pay transparency practices and a broad benefits package that adds value beyond base pay. The company also uses long-running pay equity reviews and employee feedback to evaluate whether rewards are supporting employees across roles and life stages.
- Competitive pay and bonus opportunities: MassMutual describes its total rewards approach as holistic and flexible, with competitive salaries and bonuses designed to support employees’ financial well-being. Employees also point to compensation as part of the value proposition, with one sales assistant citing “great benefits and lots of flexibility,” and another employee describing the company’s “good leadership and benefits.”
- Retirement and financial benefits: MassMutual provides a 401(k) benefit of up to 10% of eligible compensation, including a 5% company match and a 5% annual company contribution. The company also treats eligible student loan payments like 401(k) contributions for matching purposes and begins monthly retirement healthcare account contributions for employees starting at age 45.
- Pay transparency and pay equity: MassMutual posts salary ranges in most job postings and has used an independent HR risk management firm to conduct annual adjusted pay gap reviews for 17 years. That approach connects compensation competitiveness with equity and accountability across the employee experience.
- Benefits as part of total rewards: MassMutual’s compensation includes health, dental and mental health benefits, caregiver leave, parental leave, bereavement leave, paid volunteer time, flexible holidays and a Well-Being Wallet of up to $1,250 annually. A head of human resources said, “It’s not about industry standards — it’s about supporting all employees’ well-being in ways that are meaningful to them.”
- External signals:
- Benefits value: Employees on external review sites regularly highlight benefits as a strength, with reviews calling out “excellent benefits,” “great benefits” and a “great benefits package.” (Glassdoor; Indeed)
- Compensation and retention: Employees surveyed on external review sites rate MassMutual’s perks and benefits an A-, with 100% saying perks and benefits play a role in staying at the company. (Comparably)
- Financial stability: MassMutual reported more than $10 billion in insurance and annuity benefits paid in 2025 and total adjusted capital above $34 billion, reinforcing the company’s long-term financial foundation. (MassMutual 2025 Annual Report)
Bottom line: MassMutual supports competitive pay through salary and bonus opportunities, strong retirement contributions, pay transparency, recurring pay equity reviews and benefits designed to support employees’ financial, physical, mental and family well-being.
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The Company
What We Do
Since 1851, MassMutual’s commitment has always been to help people protect their families, support their communities, and help one another. This is why we want to inspire people to Live Mutual. We’re people helping people. Together, we’re stronger.
Why Work With Us
MassMutual has the financial security and stability of a 170+ year old company, with the culture and energy of a startup. We work every day with the customer front of mind to build the best digital experience in the industry.
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MassMutual Teams
MassMutual Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We believe in capitalizing on the best of being together in our offices as well as personal flexibility. Our workplace philosophy puts office collaboration first, combined with flexibility to work remotely.
Typical time on-site:
3 days a week
