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We help people secure their future and protect the ones they love.
The Role
The role involves leading automation assessments, analyzing business processes, partnering with stakeholders for automation roadmap, and mentoring other analysts. Requires extensive experience in RPA and business analysis.
Summary Generated by Built In
The Impact:
In this role, you will:
The Minimum Qualifications
The Ideal Qualifications
What to Expect as Part of MassMutual and the Team
#LI-RK1
MassMutual is an equal employment opportunity employer. We welcome all persons to apply.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
Salary Range: $124,800-$163,800
In this role, you will:
- Lead end-to-end process analysis and automation assessments for complex, cross-functional business processes, identifying opportunities that deliver measurable efficiency, risk reduction, and scalability.
- Independently evaluate automation feasibility, value, and prioritization, applying expert judgment to recommend optimal automation approaches.
- Partner with senior business stakeholders, product owners, architects, and technology leaders to shape automation roadmaps and investment decisions.
- Translate complex business needs into clear, high-quality requirements, use cases, and solution designs that enable successful automation delivery.
- Influence and continuously improve enterprise intake, assessment, and prioritization processes across the automation lifecycle.
- Serve as a subject-matter expert and thought leader, mentoring other analysts and elevating automation best practices across the organization.
The Minimum Qualifications
- Bachelor's degree in Computer science, engineering or other applicable discipline
- 8+ years of experience in business analysis, process improvement, automation, or digital transformation roles.
- 5+ years of experience working with Robotic Process Automation (RPA) platforms (e.g., UiPath or similar)
The Ideal Qualifications
- Demonstrating experience leading complex, cross-functional initiatives with minimal oversight
- Proven expertise in process analysis, business requirements definition, and solution shaping.
- Advanced proficiency in with process mapping tools such as Visio and Lucidchart
- Experience influencing senior stakeholders and driving outcomes across multiple business units.
- Experience working with UiPath Robotic Process Automation (RPA) platforms (e.g., UiPath or similar).
- Experience : Proven success delivering projects involving AI-powered automations
- Background in financial services, insurance, or other regulated enterprise environments.
- Experience with automation assessment frameworks, value modeling, or intelligent automation.
- Strong executive-level communication and presentation skills.
- Ability to operate as a trusted advisor and thought leader without formal people-management responsibility.
What to Expect as Part of MassMutual and the Team
- Regular meetings with the Enterprise Automation, Data Science & AI Engineering and Enterprise Architecture team
- Focused one-on-one meetings with your manager
- Access to mentorship opportunities
- Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups
- Access to learning content on Degreed and other informational platforms
- Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits
#LI-RK1
MassMutual is an equal employment opportunity employer. We welcome all persons to apply.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
Salary Range: $124,800-$163,800
Skills Required
- Bachelor's degree in Computer science, engineering or other applicable discipline
- 10+ years of experience in business analysis, process improvement, automation, or digital transformation roles
- 5+ years of experience working with Robotic Process Automation (RPA) platforms
- Demonstrated experience leading complex, cross-functional initiatives
- Proven expertise in process analysis, business requirements definition, and solution shaping
- Advanced proficiency in process mapping tools such as Visio and Lucidchart
- Experience influencing senior stakeholders and driving outcomes across multiple business units
What the Team is Saying
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Alex
Customer Communications Technology Director
Asieh
Head of Regulatory HR Technology
Kymberly
Head of Experience Journey Mapping
Jasmine
Head of Data Science - Investments Domain
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The Company
What We Do
Since 1851, MassMutual’s commitment has always been to help people protect their families, support their communities, and help one another. This is why we want to inspire people to Live Mutual. We’re people helping people. Together, we’re stronger.
Why Work With Us
MassMutual has the financial security and stability of a 170+ year old company, with the culture and energy of a startup. We work every day with the customer front of mind to build the best digital experience in the industry.
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MassMutual Teams
MassMutual Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We believe in capitalizing on the best of being together in our offices as well as personal flexibility. Our workplace philosophy puts office collaboration first, combined with flexibility to work remotely.
Typical time on-site:
3 days a week
