About Telestream
Telestream is a leading provider of digital media tools and software solutions for the broadcast, streaming, and media industries. We empower content creators and distributors to produce and deliver high-quality video content while optimizing operations and maximizing revenue. Our teams work diligently to innovate and support world-class services, and we are seeking a Systems Administrator to join our IT Team.
Position Summary
The Systems Administrator is an individual contributor responsible for supporting and maintaining Telestream's internal IT infrastructure, including on-premises and cloud-based systems, enterprise applications, and endpoint management across a globally distributed, primarily remote workforce. This position requires the acumen to resolve complex user support issues and the confidence to work in a complex technical environment, providing hands-on technical support and administration for the APAC region while collaborating closely with the global IT team.
Telestream's IT environment spans Active Directory, Microsoft 365, Okta, AWS cloud infrastructure, MDM solutions, collaboration tools, VPN, and a range of enterprise SaaS applications supporting approximately 400 employees in 25 countries. The Systems Administrator helps ensure these systems are reliable, secure, and well-maintained, supporting day-to-day operations and contributing to IT projects and process improvements under the guidance of senior IT staff.
Location: Bangalore, India
Working Hours: 11:30AM - 9:00PM IST
Hybrid: 2-3 Days in Bangalore Office Required
Requirements
Required Qualifications
- 2–4 years of experience in Systems Administration
- Hands-on experience with Microsoft Active Directory, Windows Server environments, and Microsoft 365 administration.
- Experience with MDM solutions for managing and securing end-user devices for both Windows and macOS.
- Familiarity with identity and access management platforms (Okta or comparable), including user provisioning and policy management.
- Working knowledge of cloud infrastructure concepts, particularly AWS (EC2, S3, IAM, VPC, or comparable services).
- Proficiency supporting and troubleshooting both Windows and macOS operating systems in an enterprise environment.
- Automation experience using Workato or a similar tool.
- Familiarity with FortiNet.
- You are comfortable closing support cases as well as serving as an escalation point for helpdesk.
- Experience working effectively with technical and non-technical stakeholders.
- Experience with scripting languages (Python) for automating administrative tasks.
- Familiarity with virtualization platforms (VMware, Hyper-V, or comparable).
- Exposure to ITIL framework and IT service management best practices.
- Experience with networking fundamentals and enterprise networking or firewall solutions.
- Eligible to work in India.
Benefits
Perks That Power Your Life
Our benefits are built to keep you healthy, supported, and free to do your best work.
- Competitive salary of 2100000-2500000 INR annually
- Medical Insurance
- Accident and Life Insurance
- Paid Time Off (Earned, Casual, Maternity/Paternity) + Paid Holidays
- Food Card
- WIFI, Gym and Education Reimbursement Options
Telestream is committed to a fair and transparent hiring process. We do not use artificial intelligence (AI) to screen, evaluate, or make selection decisions about applicants. All applications are reviewed by our recruiting team and hiring managers to ensure each candidate receives thoughtful, human consideration based on their qualifications and experience.
Skills Required
- 2-4 years of experience in Systems Administration
- Hands-on experience with Microsoft Active Directory and Microsoft 365 administration
- Experience with MDM solutions
- Familiarity with identity and access management platforms (Okta or comparable)
- Working knowledge of AWS cloud infrastructure
- Proficiency supporting Windows and macOS operating systems
- Automation experience using Workato or a similar tool
- Familiarity with FortiNet
What We Do
Telestream® specializes in products that make it possible to get video content to any audience regardless of how it is created, distributed or viewed. Throughout the entire digital media lifecycle, from capture to viewing, for consumers through high-end professionals, Telestream products range from desktop components and cross-platform applications to fully-automated, enterprise-class digital media transcoding and workflow systems. Telestream enables users in a broad range of business environments to leverage the value of their video content. Telestream customers include the world’s leading media and entertainment companies: content owners, creators and distributors. In addition, a growing number of companies supplying and servicing much larger markets such as ad agencies, corporations, healthcare providers, government and educational facilities, as well as video prosumers and consumers, are turning to Telestream to simplify the access, creation and exchange of digital media. Founded in 1998, Telestream corporate headquarters are located in Nevada City, California, and its team of video experts located throughout the rest of the world. Join us.
