The Role
The Systems Administrator will install and support IT infrastructure, troubleshoot systems, manage alerts, ensure data protection, and assist with technology solutions.
Summary Generated by Built In
Description
Hammond Lumber Company, voted 2025's Best Places to Work in Maine, is seeking a Full-Time Systems Administrator for our Belgrade, Maine location.
- Install, configure, and support IT Infrastructure according to HLC Standards including: Servers, Firewalls, Switches and other devices.
- Adheres to HLC and IT policies and best practices, providing strategic recommendations, as necessary.
- Maintain systems including customization, configuration, patching, installation, and testing.
- Troubleshoot hardware and software errors by performing diagnostic testing. Coordinate with other IT team members and vendors as necessary.
- Create and maintain accurate documentation of systems, problems and solutions appropriately.
- Assists with managing and monitoring of system and application alerts. Responds as need to resolve issues.
- Perform backup operations and implement appropriate processes for data protection and disaster recovery.
- Perform other work-related duties as assigned.
- Provide support of assigned systems through troubleshooting and resolving hardware/software, and connectivity problems.
- Collaborate with IT staff to ensure issues related to assigned systems are communicated appropriately.
Benefits
- Medical Insurance & Prescription Drug Plan
- Dental Insurance
- Flexible Spending Account
- Health Savings Account
- Employee Purchase Discount
- 401(k) Plan
- Discretionary Bonuses
- Paid Holidays
- Paid Time Off
- Volunteer Time Off
- Group Life and Accidental Death & Dismemberment Insurance
- Short Term Disability Insurance
- EAP and Work Life Plan
- Paid Parental Leave
- Employee Outings
- Employee Charge Accounts
Requirements
- 6+ years of experience with IT maintenance and technical support required
- Associate degree (or higher), preferred.
- Experience managing and supporting enterprise technology solutions.
- Experience with O365, Windows Server, VMWare ESX, Azure, Intune, and SQL Server.
- Strong understanding of Firewall, WAN, LAN, and WLAN technologies.
- Asset management, deploying, implementing, and managing 3rd party antivirus/anti-malware software.
- Experience with scripting languages.
- Knowledge of Cybersecurity and FortiGate preferred.
- Ability to travel to other sites and work after hours when needed.
- Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency, and professionalism.
- Apply critical thinking skills to solve business problems.
Skills Required
- 6+ years of experience with IT maintenance and technical support
- Associate degree or higher
- Experience managing and supporting enterprise technology solutions
- Experience with O365, Windows Server, VMWare ESX, Azure, Intune, SQL Server
- Strong understanding of Firewall, WAN, LAN, and WLAN technologies
- Asset management, deploying, implementing, and managing 3rd party antivirus/anti-malware software
- Experience with scripting languages
- Knowledge of Cybersecurity and FortiGate
- Ability to travel to other sites and work after hours when needed
- Strong customer focus and commitment to customer satisfaction
- Apply critical thinking skills to solve business problems
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The Company
What We Do
Hammond Lumber Company is a fourth-generation, family-owned retailer and manufacturer of lumber and building materials in the northeast, operating numerous locations across Maine and New Hampshire. They specialize in wood products and offer services like design and drafting.
