Wherever you find ambitious companies investing in their people, you’ll find Learning Pool
Learning Pool is among the fastest growing e-learning companies in the world, servicing more than 2,000 customers and 24 million learners globally. Our expert team creates the content and technology solutions that engage and empower modern leaders , using pioneering technology and creative content that we build, deliver and maintain. We’re passionate about customer success and our customers trust us to deliver long lasting value, a great return on investment and excellent customer service.
Learning Pool welcomes passionate people from all kinds of backgrounds. We are a diverse team working in offices, and remotely, across Europe and North America. We take great pride in our shared work and are committed to building great software in a sustainable way.
So if you’ve got what we’re looking for and the desire to join a team that values creativity and empowerment, then get in touch. This role offers an excellent opportunity to get involved in and become part of the world of online learning.
About the role
The System Administrator will be part of the IT team, responsible for ensuring our internally used business applications are operating correctly and aligned with business needs as well as procuring, provisioning, monitoring, and supporting hardware across our team.
Working Hours
Monday - Friday: 9:00 - 17:30
Location
Derry, Northern Ireland
For more information about our benefits and why you should join learning pool, read more here: https://learningpool.com/why-work-for-learning-pool/
What You Will Be Doing
Roles and Responsibilities Include:
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Manage the procurement/configuration/maintenance and ongoing support for end-user devices such as laptops, desktops, mobile phones, and peripherals.
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Configure and support internal tools and platforms including, but not limited to, Google Workspace, Jira, Confluence, Slack, Office 365 andVoIP solution.
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Support our information security certification standings with the management and configuration of internal tooling..
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Assist with implementation and management of any new software as needed to support business requirements.
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Support and advise Learning Pool staff on technology best practices.
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Review and improve existing systems, and processes, while striving to automate or simplify where possible.
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Documenting tasks and processes
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Assist with timely and accurate responses to RFPs, due diligence questionnaires, and security audits.
Who We Are Looking For
The successful candidate will demonstrate:
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End-User Systems Support: You will have experience supporting and maintaining Windows OS, macOS, and mobile platforms including Android and iOS devices.
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Device & Security Management: You will have experience supporting Mobile Device Management (MDM) and Anti-Virus (AV) solutions to ensure device security and compliance.
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Google Workspace Administration: You will have strong expertise working with Google Workspace, including GAM, and providing effective support to Google end users.
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Information Security & Compliance: You will have experience working within recognised security frameworks such as ISO 27001:2022 and Cyber Essentials, with knowledge of SOC 2 Type II.
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Service Management Tools: You will have knowledge and experience using Jira and Confluence, including administration, project setup, and managing spaces, permissions, and workflows.
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Collaboration & Teamwork: You will bring a collaborative, “got your back” approach to teamwork and contribute positively to a supportive team culture.
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Communication & Presentation: You will be an excellent communicator, collaborator, and presenter, able to engage effectively with both technical and non-technical stakeholders.
Although not essential, it would be desirable if you have the following experience:
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Experience with VoIP telephony services
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Previous experience with roll-outs of new processes and systems
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Experience Scripting and automating tasks using Powershell for WindowsOS or similar tooling for MacOS.
Closing date for receipt of applications is 5pm UK time on 23rd January 2026.
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What We Do
Learning Pool is a learning technology company that optimizes employee performance with intelligent, data-driven experiences. Through its enterprise portfolio, Learning Pool has crafted learning journeys for thousands of organizations and their business units worldwide, enabling smarter compliance, onboarding, and upskilling. The company’s dedication to creating business impact and constantly innovating is the reason customers like Valvoline, Villeroy & Boch, and Royal Caribbean Group, choose Learning Pool to enhance the efficiency and productivity of their workforce.
