Jobs at Learning Pool

Own cross-sell revenue across an existing B2B SaaS account portfolio. Build account growth strategies, identify and qualify opportunities, develop business cases, engage executive stakeholders, negotiate, and close new business. Maintain accurate CRM records, forecasting, and pipeline tracking while collaborating with Customer Value Managers on account intelligence, adoption, and renewal context. Deliver value-led presentations and expand relationships across departments, business units, and geographies.

Develop and maintain scalable, reliable software across frontend and backend platforms. Lead technical design and delivery, collaborate with product and business teams, improve testing and CI/CD practices, review code, and mentor junior developers. Build and maintain AI-powered product features while addressing model evaluation, security, moderation, consistency, and fallback strategies. Apply strong engineering fundamentals across system design, performance optimization, debugging, databases, and cross-platform development.

Owns commercial growth across multinational enterprise accounts, including self-generated upsell and cross-sell pipeline, renewals, negotiations, forecasting, RFPs, account planning, and strategic business reviews. Builds multi-threaded relationships with executives and stakeholders, expands into new business units and geographies, develops ROI-based business cases, and partners with Customer Value Managers and internal teams to drive customer retention and revenue growth.

Own renewals, migrations, forecasting, negotiations, and upsell targets across a high-volume B2B SaaS customer portfolio. Build and optimize tech-touch customer value programs, digital engagement workflows, playbooks, webinars, training, impact reports, and scalable enablement content. Identify renewal risks, coordinate issue resolution, promote product value, track pipeline in CRM tools, and surface cross-sell opportunities while maintaining customer relationships at scale.

Generate self-sourced enterprise sales pipeline, manage complex full-cycle SaaS opportunities, engage stakeholders from frontline teams to C-suite, and close mid-market to enterprise deals. The role requires consultative solution selling, rigorous CRM and opportunity management, cross-functional leadership, and translating workforce, operational, and compliance challenges into customer value. The candidate will sell learning and development solutions to frontline enterprise organizations in retail, hospitality, and manufacturing while meeting quarterly and annual revenue targets.

Produce and design multimedia marketing assets across video, motion, digital, print, presentations, events, social, email, and web. The role manages briefs, production workflows, brand consistency, localization, asset libraries, supplier coordination, and quality control. It requires strong design judgment, video editing, motion graphics, presentation design, accessibility awareness, and the ability to simplify complex information for varied audiences and channels.

Lead and scale a team of Mid-Market and Scaled Account Managers focused exclusively on multi-product cross-sell revenue. Own team targets, forecasting, performance management, hiring, account segmentation, playbook development, and executive deal support. Collaborate with Sales, Revenue Operations, Marketing, Product, and Customer Value Management to identify whitespace, improve pipeline, and close complex SaaS expansion opportunities.

Write clear, compelling B2B content for Confirm’s frontline proposition across the buyer journey. Responsibilities include creating reports, articles, customer stories, campaigns, emails, social copy, sales enablement materials, event content, presentations, and video scripts. The role involves interviewing customers and experts, adapting content across channels, maintaining brand consistency, managing multiple briefs, collaborating with marketing, sales, product, and customer teams, and using AI to support research and production while preserving editorial quality.

Write clear, commercially sharp B2B content for Confirm’s scale-up proposition across campaigns, articles, customer stories, emails, social, events, sales materials, presentations, and video scripts. Translate research, product insights, customer evidence, and strategy into content for executives, HR, learning, operations, and frontline leaders. Manage multiple briefs, maintain editorial and brand consistency, interview stakeholders, repurpose content across channels, and use AI and performance insights while protecting originality and quality.

Owns design excellence for a significant product capability, creating intuitive, inclusive, and accessible experiences for a global user base. Responsibilities include end-to-end product design, user research, information architecture, workflow optimization, design system development, data-informed UX improvements, and cross-functional collaboration with product, engineering, QA, and business teams. The role also mentors junior designers, advocates for best practices, and helps shape product strategy and design quality.

Create distinctive visual content for Confirm’s corporate marketing, including digital campaigns, social media, reports, events, research launches, customer stories, and brand initiatives. Develop concepts from brief to execution, adapt content across channels, create repeatable creative formats, and apply visual storytelling to complex ideas and data. Collaborate with marketing and non-design stakeholders, respond to feedback, manage shifting priorities, and use AI and emerging creative tools to improve in-house production.

Own and scale Confirm’s conversion rate optimization program across its website. The role involves building A/B and multivariate testing roadmaps, optimizing web journeys and forms, implementing personalization, analyzing GA4 and Hotjar data, managing HubSpot workflows, reporting conversion and pipeline metrics, and coordinating with marketing teams, website developers, vendors, and user-testing platforms.

Lead a zero-to-one AI learning product from market discovery through product-market fit, adoption, and maturity. Engage clients, demonstrate AI capabilities, shape product strategy, enable revenue teams, and represent the product externally. Apply learning theory and customer insights to guide feature priorities, partner with design on UX, and maintain practical expertise in LLMs, agents, multimodal AI, and responsible product decisions.

Owns reporting and analysis for customer retention, renewals, expansion, churn risk, and installed-base performance. Builds customer health dashboards, defines retention KPIs, analyzes cohorts and unit economics, designs retention experiments, administers compensation plans, and supports forecasting. Partners with Customer Success, Account Management, commercial leadership, analytics engineering, and GTM engineering to improve data quality, identify cross-sell opportunities, and provide actionable recommendations.

Owns end-to-end new business funnel reporting, marketing performance analysis, attribution, demand KPIs, lead scoring, experimentation, and sales compensation administration. Partners with Marketing, Sales, SDR, Customer Success, and analytics teams to explain performance changes, improve funnel efficiency, support forecasting, and guide commercial decisions. Requires strong CRM, marketing automation, digital analytics, BI, spreadsheet, and commercial analysis skills.