Jobs at Learning Pool

Lead a zero-to-one AI learning product from market discovery through product-market fit, adoption, and maturity. Engage clients, demonstrate AI capabilities, shape product strategy, enable revenue teams, and represent the product externally. Apply learning theory and customer insights to guide feature priorities, partner with design on UX, and maintain practical expertise in LLMs, agents, multimodal AI, and responsible product decisions.

Owns reporting and analysis for customer retention, renewals, expansion, churn risk, and installed-base performance. Builds customer health dashboards, defines retention KPIs, analyzes cohorts and unit economics, designs retention experiments, administers compensation plans, and supports forecasting. Partners with Customer Success, Account Management, commercial leadership, analytics engineering, and GTM engineering to improve data quality, identify cross-sell opportunities, and provide actionable recommendations.

Owns end-to-end new business funnel reporting, marketing performance analysis, attribution, demand KPIs, lead scoring, experimentation, and sales compensation administration. Partners with Marketing, Sales, SDR, Customer Success, and analytics teams to explain performance changes, improve funnel efficiency, support forecasting, and guide commercial decisions. Requires strong CRM, marketing automation, digital analytics, BI, spreadsheet, and commercial analysis skills.

Generate self-sourced enterprise sales pipeline, manage complex full-cycle SaaS opportunities, engage stakeholders from frontline teams to C-suite, and close mid-market to enterprise deals. The role requires consultative solution selling, rigorous CRM and opportunity management, cross-functional leadership, and translating workforce, operational, and compliance challenges into customer value. The candidate will sell learning and development solutions to frontline enterprise organizations in retail, hospitality, and manufacturing while meeting quarterly and annual revenue targets.