IT Infrastructure & Systems Administrator

We are seeking an IT Infrastructure & Systems Administrator to help us redefine the music industry. elasticStage is building the world’s first on-demand vinyl and CD platform, unlocking physical music for the Digital Creator era. By 2030, there will be over 250 million music creators globally, most locked out of physical formats due to high minimum runs and operational complexity. elasticStage solves this through patented on-demand vinyl and CD manufacturing technology, powering a free-to-use platform where creators can produce and sell physical releases worldwide with no upfront costs or minimum quantities.
And we are scaling fast:

• 100,000+ creators are using the product within our first year of commercialisation.
• Aiming for 20X growth by 2027.
• Partnerships with SoundCloud and Amuse (with more major partners to come!).
• Shipped to 79 countries.
• 4.7★ on Trustpilot and Google.
• Recently raised a new funding, bringing the total capital raised to £30M.
• Just moved to new office in Kings Cross.

We are looking for a hands-on IT Infrastructure & Systems Administrator to manage and improve the company’s core technology infrastructure. This role will support both office IT systems and specialised production environments, ensuring reliable operations as elasticStage scales from a single site to multiple locations.

This role sits at the intersection of infrastructure, networking, and systems integration, supporting both traditional office IT and specialised production equipment.

The ideal candidate is a hands-on infrastructure generalist who enjoys solving complex problems, understands how systems interact, and is comfortable working across servers, networks, and production environments.

Infrastructure & Systems

• Administer and maintain core IT infrastructure, including servers, storage, operating systems, and business applications.
• Perform routine system administration, including updates, patching, backups, and monitoring.
• Manage data storage solutions across cloud and on-premise environments.
• Support Linux-based systems and containerized environments (Docker or similar).
• Troubleshoot infrastructure issues and systems where multiple services interact.

Security & Risk

• Ensure systems remain compliant with company security policies, including patching, endpoint protection, and vulnerability management.
• Monitor system alerts and proactively identify potential security risks or vulnerabilities.
• Support implementation and improvement of access control and security best practices.
• Maintain secure system configurations and assist with incident response when required.

Networking & Infrastructure

• Manage and maintain network infrastructure, including switches, firewalls, VPN connectivity, and wireless networks.
• Configure and maintain VLANs and network segmentation to improve security and network reliability.
• Monitor network performance and troubleshoot connectivity issues across office and production environments.
• Support the design and deployment of networking infrastructure for new offices and production sites.
• Implement and maintain firewall rules, access controls, and network security practices.
• Maintain documentation of network architecture, configurations, and infrastructure changes.

Projects & Continuous Improvement

• Support desktop environment upgrades and broader IT improvement initiatives.
• Document IT processes, systems, and standard operating procedures to support future scaling.
• Identify opportunities to improve reliability, security, and operational efficiency.
• Work collaboratively with teams across the organisation and communicate technical concepts clearly to non-technical stakeholders.
• Act as a technical escalation point for complex IT issues affecting staff and infrastructure.

• 5+ years’ experience in IT infrastructure, systems administration, or similar roles.
• Strong experience supporting servers, networking infrastructure, and enterprise IT systems.
• Experience managing network infrastructure, including switches, firewalls, VPNs, and VLANs.
• Experience working with Linux-based systems and server environments.
• Experience supporting containerized environments (Docker or similar).
• Strong troubleshooting skills across infrastructure, networking, operating systems, and applications.
• Good understanding of security fundamentals, including patch management, endpoint protection, and access control.
• Ability to diagnose problems across systems where multiple services, devices, and networks interact.
• Excellent communication skills and a service-oriented mindset.

• Experience supporting IT environments in manufacturing or production settings.
• Experience with automation or scripting (Bash, Python, or similar).
• Experience with backup and disaster recovery systems.
• Relevant certifications (Network+, Security+, Linux, Microsoft, AWS/Azure).

• Industry-Leading Salary Package: Enjoy a highly competitive salary package that rewards your expertise and hard work.
• Flexible time off: 25 days of paid holiday, a paid birthday off, and remote-friendly working.
• Comprehensive Pension Scheme: Secure your future with our robust pension scheme.
• Convenient On-Site Parking: Benefit from hassle-free on-site parking.
• Cutting-Edge Tech Office Environment: Work in a modern, tech-driven office environment equipped with the latest tools and technology.
• Medical Insurance: Protect yourself with our comprehensive medical insurance plan.
• Free Snacks and Beverages: Enjoy free snacks and beverages to keep you energised throughout the day.

Work Location 

This role is onsite, split between our King’s Cross and Elstree (WD6), four days a week and one day working from home.