Systems Administrator

The IT Systems Administrator is responsible for the design, implementation, and support of Servotronics' information technology infrastructure and client computing in a complex manufacturing environment.  This role combines technical expertise, strong team collaboration, and project management to drive strategic IT initiatives across the business and maintain the integrity and reliability of our technology operations.  The IT Systems Administrator will deliver effective, scalable, and standards-compliant technology solutions to help enable Servotronics' business growth.

• Infrastructure: Develop, provision, and monitor server hardware and software, cloud, virtualization, enterprise networking (WAN/LAN/wireless), storage, information security and data protection, printing solutions, telephony and conferencing tools, and Active Directory and Microsoft 365 services.
• Cybersecurity: Ensure the protection and availability of critical business systems and data in a highly regulated environment with IT best practices.
• Business Support: Participate in service desk functions for Servotronics’ employees to coordinate end-user hardware and software upgrades and to provide technical assistance and resolution with a focus on proactive planning and maintaining business continuity.
• Enterprise Applications: Support critical systems, data integrations, and workflows by overseeing routine business system processes, deploying upgrades, and sharing on-call responsibilities.
• Technology Stewardship: Foster team development through knowledge sharing and cross training, effective project management, and engaging in continuous improvement initiatives.
• Perform additional responsibilities as required to support IT initiatives and cross-functional projects.
• Travel required (<10%) to support business needs.

Required:

• Bachelor’s degree in Information Technology, Management Information Systems, or equivalent OR appropriate combination of experience and education.
• Minimum three (3) years IT systems administrator experience.
• Proficiency in enterprise IT software and hardware (specifying, sourcing, licensing, deploying, upgrading, etc.)
• Strong experience with virtualization, Microsoft Windows Server and Unix/Linux, Active Directory, Group Policy, Microsoft 265 administration, enterprise networking and storage, scripting and automation (PowerShell, Python), and SQL databases.
• Effective communication and collaboration skills with the ability to translate business requirements into technical solutions.
• This position is subject to U.S. export control laws and regulations and is contingent on the candidate’s ability to obtain and maintain authorization to access export-controlled information in accordance with ITAR requirements.

Preferred:

• Experience supporting IT operations in a dynamic manufacturing environment.
• Experience with ERP platforms such as IQMS, (EIQ) (DELMIAWorks), SAP, Epicor, or Oracle.
• Knowledge of ERP and other business system processes, workflows, and cross-platform data integrations.
• Familiarity with compliance frameworks, especially CMMC.

·         Customer Focus

·         Collaboration

·         Effective Communication

·         Follow Through

·         Customer Focus

·         Attention to Detail

·         Self-Directed

Hearing: Adequate to perform job duties in person, over the telephone, through video conferencing platforms, in technical support environments and on the production floor.

Speaking: Must be able to communicate clearly and effectively with employees, vendors, and other stakeholders in person, over the telephone, through virtual communication platforms and on the production floor.

Vision: Visual acuity adequate to perform job duties, including reading information from computer screens, reviewing technical documentation, configuring hardware troubleshooting equipment and monitoring system performance.

Other: Adequate physical ability and manual dexterity to install, configure, maintain, and troubleshoot computer hardware, network equipment, and related technology systems.  Requires frequent use of keyboards, mice, and other peripheral devices as well as repetitive hand movements.  May require lifting and carrying computer equipment, monitors, printers, and other technology-related items weighing up to 50 pounds unassisted.  Requires frequent bending, reaching, kneeling, standing, walking, climbing, and working under desks or in equipment rooms to access and service technology infrastructure.  Frequent sitting for extended periods while performing computer-based worked is required.

U.S. Applicants: EEO/AA Disability/Veteran

$70,000 - $100,000