As a Systems Administrator on our Enterprise Applications team, you will serve as a key technical pillar supporting the digital engine that keeps our interconnected engineering, manufacturing, and business applications running smoothly. You will gain broad exposure to our entire enterprise stack, taking ownership of day-to-day system administration, end-user support, and technical maintenance for our Product Lifecycle Management (PLM), Enterprise Resource Planning (ERP), and Manufacturing Execution Systems (MES) platforms. By keeping our core systems reliable, robust, and intuitive, you will empower teams across the entire company to move quickly, maintain data integrity, and solve complex problems with operational efficiency.
What you'll do:
- Serve as the primary technical point of contact for end-user support across enterprise applications, resolving user tickets and performing root-cause analysis to identify and implement solutions
- Manage user onboarding, offboarding, group assignments, and role-based access control across core platforms
- Execute routine technical updates and application maintenance, including modifying workflows, updating UI elements, and editing system configurations
- Author, update, and maintain clear documentation, standard operating procedures, and technical guides to streamline knowledge sharing
- Deliver practical training sessions to onboard new users and educate existing users on best practices and new features
- Audit software license usage to optimize provisioning, while automating routine administrative tasks and reporting
- Assist in user acceptance testing and system validation for new releases, patch updates, and custom feature rollouts
- Monitor and troubleshoot digital thread connections and data flows between enterprise systems
What we're looking for:
- Bachelor’s degree, preferably in Engineering, Computer Science, Information Technology, or a related STEM field (or equivalent industry experience)
- Proven ability to troubleshoot complex issues, diagnose root causes, and follow logical steps to resolve technical problems
- Strong commitment to end-user support, with patience, empathy, and enthusiasm for helping internal stakeholders solve daily challenges
- Exceptional written and verbal communication skills, with a proven ability to explain technical solutions to non-technical stakeholders
- Core software literacy, including a grasp of conditional logic, basic programming concepts, and data flows across connected systems
- Meticulous attention to detail, ensuring system changes are applied safely and documentation is thorough, clear, and reliable
- Fast learner with high curiosity and strong growth potential, energized by complex problem solving in a dynamic environment
- Deep alignment with our mission to deliver the urgent transition to fusion energy, paired with a genuine passion for solving hard problems
Bonus points for:
- Familiarity with enterprise software platforms, including Teamcenter (PLM), Designcenter/NX (CAD), Odoo (ERP), Manufacturo/Opcenter (MES), and AVEVA
- Basic understanding of engineering, manufacturing, and assembly processes in a technical environment
- Practical experience writing scripts or database queries (Python, PowerShell, SQL) for task automation or data manipulation
- Working knowledge of web technologies and stylesheets (XML, HTML, CSS) or low-code application development platforms (Mendix)
- Practical experience using Jira for project/task tracking and Confluence for knowledge base documentation
- Previous experience in a technical support, IT service desk, or systems administration role
Must-have requirements:
- Perform activities such as typing, standing, and sitting, for extended periods of time
- Willingness to occasionally travel or work required nights/weekends/on-call
- Work in a facility that contains industrial hazards including heat, cold, noise, fumes, strong magnets, lead (Pb), high voltage, high current, pressure systems, and cryogenics
Skills Required
- Bachelor's degree in Engineering, Computer Science, Information Technology, or a related STEM field, or equivalent industry experience
- Ability to troubleshoot complex technical issues, diagnose root causes, and implement logical solutions
- Strong end-user support skills, including patience, empathy, and stakeholder assistance
- Exceptional written and verbal communication skills, including explaining technical solutions to non-technical stakeholders
- Understanding of conditional logic, basic programming concepts, and data flows across connected systems
- Strong attention to detail when applying system changes and maintaining documentation
- Ability to learn quickly and solve complex problems in a dynamic environment
- Familiarity with Teamcenter, Designcenter/NX, Odoo, Manufacturo/Opcenter, and AVEVA
- Understanding of engineering, manufacturing, and assembly processes
- Experience writing Python or PowerShell scripts or SQL queries
- Working knowledge of XML, HTML, CSS, or Mendix
- Experience using Jira and Confluence
- Previous technical support, IT service desk, or systems administration experience
- Ability to type, stand, and sit for extended periods
- Willingness to occasionally travel or work nights, weekends, or on-call shifts when required
- Ability to work in a facility with industrial hazards, including high voltage, strong magnets, cryogenics, noise, fumes, and pressure systems
What We Do
Commonwealth Fusion Systems (CFS) has the fastest, lowest cost path to commercial fusion energy. CFS is collaborating with MIT to leverage decades of research combined with new groundbreaking high-temperature superconducting (HTS) magnet technology. HTS magnets will enable compact fusion power plants that can be constructed faster and at lower cost. CFS is now building SPARC, the world's first commercially relevant, net energy fusion demonstration device. SPARC will pave the way for the first fusion power plant, ARC, that will produce power on the grid. The ultimate mission is to deploy fusion power plants to meet global decarbonization goals as fast as possible. CFS has assembled a team of leaders in tough tech, fusion science, and manufacturing with a track record of rapid execution. Supported by the world’s leading investors, CFS is uniquely positioned to deliver limitless, clean, fusion power to combat climate change. If you are interested in joining our team, check out cfs.energy/careers for more information.
