Leidos has an exciting opening for you as our next Tier 2 Service Desk/Systems Administrator. Your job will be supporting as a Linux administrator to provide system maintenance, systems performance optimization along with user support services. You will work in a team environment while demonstrating strong cross functional collaboration across Tier 3 and ISP teams. Individuals in this role may be required to perform technical software configuration, rebooting, and other remedial actions on customer systems. Work will be conducted on-site at our Chantilly, VA location.
Primary Responsibilities:
- Ability to quickly respond to system anomalies and independently make configuration updates to ensure 99.999% system availability requirements.
- Analyze Linux log data to effectively administer and maintain Oracle Identity and Access Management stack.
- Monitor system performance and take corrective actions as required
- Design, develop and implement new application monitoring software, as well as customizing existing monitoring tools to fit program needs.
- Investigate and resolve user application access issues.
- Resolve name change issues by updating system directory/LDAP with appropriate attribute changes from customer database.
- Document incidents, workaround, root cause analysis, and corrective actions
- Perform system checkouts and testing of system upgrades and patches in the operational environments
- Coordinate with enterprise partners on system outages and make decisions on system failover to different availability zones or data centers.
- Independently represent the program in supporting consumer or mission partner maintenance activities
- Coordinate communications with End Users, Tier 1, Tier 3, Management, mission partners, and Government Leadership
- Review and report meaningful metrics
- Produce written guides and operational procedures on how to utilize specific software tools to include custom Linux scripts and tailored COTS products.
Basic Qualifications:
- BS and 2-4 years of prior relevant experience or additional years of relevant experience may be considered in lieu of degree.
- TS/SCI with Polygraph required
- Strong communication skills, both verbal and written. Comfortable discussing technical information with users and other support personnel
- Ability to quickly learn new software and IT concepts
- Strong problem solving and decision-making skills
- Ability to work autonomously as well as an integral member of a team
- Linux/UNIX experience
- Must be able to work in a Panama shift schedule, to include weekends.
Preferred Qualifications:
- Oracle IdAM products (OAM, OIF, OID, OVD, OUD, OIM)
- WebLogic
- Strong Linux/UNIX experience
- LDAPs
- PKI authentication
Original Posting Date:2024-09-04
While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range:Pay Range $49,400.00 - $89,300.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Top Skills
What We Do
We Are Leidos
For 50 years we have been tackling some of the biggest problems that face our nation and our world.
OUR MISSION
Through our culture of innovation and history of performance, we develop deep customer trust built on integrity and create enduring solutions that improve our world. Leidos is a science and technology solutions leader working to address some of the world’s toughest challenges in the defense, intelligence, homeland security, civil, and healthcare markets. The company’s 43,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Va., Leidos reported annual revenues of approximately $11.09 billion for the fiscal year ended January 3, 2020.
Leidos was cited for the meaningful work employees perform that is challenging, impactful, and aligned with our customers’ missions as reasons professionals want to work and stay at our company. Leidos has also been named to lists including Forbes’ Best Employers for Diversity, Forbes’ America’s Best Employers for Women, Military Times Best for Vets Employers, and Ethisphere Institute’s World's Most Ethical Companies®.
Employees enjoy career enrichment opportunities available through mobility and development and experience rewarding relationships with supportive supervisors and talented colleagues and customers. Employees appreciate our flexible work environment, allowing for and encouraging a true work-life balance. Our professionals are also excited about our Employee Resource Groups, like the newly launched Collaborative Outreach with Remote and Embedded Employees (CORE), which strives to create an environment where every employee, regardless of location, feels fully engaged as a valued employee of Leidos.
Your most important work is ahead.
