Job Description:
Position SummaryThe Systems Administrator I will be responsible for administration and support of Windows desktops, laptops, and virtual servers environment at HSL. This will include managing both hardware and software. On a daily basis, the Systems Administrator I will serve as an escalation point for infrastructure/server issues from Helpdesk.
Primary Technologies
Microsoft Windows Server operating systems, Active Directory, VMWare, Citrix, enterprise storage technologies.
Position Responsibilities
- The installation and administration of Windows based servers as well as a Virtualized environment using VMWare and Citrix.
- Implements, tests and releases software updates/patches. Installs, configures, and troubleshoots servers, storage, and PC’s.
- Rack and install server equipment.
- Provides technical support by responding to inquiries from others regarding errors, problems, or questions about software, hardware, systems and infrastructure.
- Monitor environmental systems (AC, Power, etc.) and notify appropriate parties when issues arise.
- Performs daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
- Maintain data integrity, backups, restores and disaster recovery.
- Perform basic preventative maintenance.
- Participate on project teams
- Maintains documentation of relevant process and applies policies
- Works with vendor on support issues
- Participates in evaluations under the direction of management
- Escalation point for Helpdesk and Applications on support issues.
- Escalates support tickets to Systems Administrator II or higher as needed.
- Attends local user groups and conferences
- Any other duties as called upon by manager.
Required
- Bachelor’s degree in Computer Science or related field.
- Experience with Windows Server operating systems and Active Directory
- 1-3 years of experience
Preferred
- Cisco certification
- Microsoft Server technologies certifications
- Experience in Health Care/ Research environment.
- Citrix
- Vmware
- Microsoft Exchange
- Must be able to push/pull and lift 50 lbs
- Available during emergencies 7 x 24 on-call
Remote Type:
HybridSalary Range:
$71,527.00 - $107,291.02Skills Required
- Bachelor's degree in Computer Science or a related field
- Experience with Windows Server operating systems and Active Directory
- 1-3 years of experience
- Cisco certification
- Microsoft Server technologies certifications
- Experience in a healthcare or research environment
- Experience with Citrix
- Experience with VMware
- Experience with Microsoft Exchange
- Ability to push, pull, and lift 50 pounds
- Availability for 24/7 on-call emergency support
What We Do
Hebrew SeniorLife is a nonprofit organization serving older adults in Greater Boston. It combines senior living communities with geriatric health care, including outpatient, inpatient, rehabilitation, memory, hospice, and in-home services. The organization also conducts aging research and educates future geriatric-care professionals. Its mission is to enhance the aging experience so people can live fully, while preserving independence, dignity, and quality of life.
