- Serve as the primary administrator for the Learning Management System (LMS) and related learning technologies, ensuring platform stability, security, performance, and user satisfaction.
- Configure, maintain, and optimize platform settings, user roles, permissions, governance standards, and data integrity processes.
- Lead the design, implementation, and enhancement of learning programs, workflows, automations, and platform capabilities aligned with business objectives.
- Manage system integrations, authentication services, SSO, SAML, SCIM provisioning, and identity management solutions to support seamless user access.
- Partner with business stakeholders, program managers, technical teams, and vendors to gather requirements and deliver scalable technology solutions.
- Monitor platform health, troubleshoot system issues, and coordinate with vendors to resolve technical challenges and implement product enhancements.
- Develop and maintain reporting, dashboards, analytics, and performance metrics to provide actionable insights and support data-driven decision-making.
- Evaluate and implement AI-enabled learning technologies, automation tools, and emerging solutions that improve operational efficiency, learner engagement, and user experience.
- Bachelor’s degree in Information Technology, Computer Science, Business Systems, or a related field, or equivalent professional experience.
- 3+ years of hands-on experience administering enterprise software platforms such as LMS, enablement platforms, CRM, CMS, knowledge management systems, or similar applications.
- Experience managing user access, permissions, platform configuration, governance, troubleshooting, data quality, and lifecycle management processes.
- Strong knowledge of authentication technologies and enterprise identity management, including SSO, SAML, SCIM, provisioning workflows, and Microsoft Entra ID.
- Familiarity with APIs, webhooks, integrations, automation platforms, and workflow management tools used within enterprise software environments.
- Working knowledge of HTML and CSS for platform customization, branding, and user experience improvements.
- Experience with reporting, dashboards, analytics, Google Analytics, and leveraging data to drive platform adoption and continuous improvement.
- Excellent communication, project management, analytical, and problem-solving skills, with the ability to manage multiple priorities and collaborate effectively with stakeholders, vendors, and cross-functional teams
Work Location & Schedule Requirements
- This is a US Based home-based position and is not tied to a corporate office location.
- The role supports a global user base and cross-functional teams across multiple regions. As a result, the successful candidate must be available to work primarily during Eastern Time business hours, with occasional flexibility required to support global stakeholders and business needs.
- Candidates must maintain a dedicated home office or professional workspace that provides a reliable, secure, and distraction-free environment conducive to productivity, virtual collaboration, and confidential business discussions.
- The ability to participate in video conferences, training sessions, and stakeholder meetings with minimal interruptions during working hours is required.
Working for you:
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
- Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
- Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
- Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
- Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
- Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
- Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
- In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights.
Skills Required
- Bachelor’s degree in Information Technology, Computer Science, Business Systems, or a related field, or equivalent professional experience
- 3+ years of hands-on experience administering enterprise software platforms such as LMS, enablement platforms, CRM, CMS, or knowledge management systems
- Experience managing user access, permissions, platform configuration, governance, troubleshooting, data quality, and lifecycle management processes
- Strong knowledge of SSO, SAML, SCIM, provisioning workflows, and Microsoft Entra ID
- Familiarity with APIs, webhooks, integrations, automation platforms, and workflow management tools
- Working knowledge of HTML and CSS for platform customization, branding, and user experience improvements
- Experience with reporting, dashboards, analytics, Google Analytics, and data-driven platform adoption improvement
- Excellent communication, project management, analytical, and problem-solving skills
- Ability to collaborate with stakeholders, vendors, and cross-functional teams while managing multiple priorities
- Availability to work primarily during Eastern Time business hours with occasional flexibility for global stakeholders
- Dedicated home office or professional workspace suitable for secure, confidential, interruption-free remote work
RELX Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about RELX and has not been reviewed or approved by RELX.
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Retirement Support — Retirement support is positioned as a meaningful part of total rewards through a 401(k) plan with matching contributions, alongside other financial protections such as life and disability coverage. Tuition reimbursement and share purchase access further broaden the financial value of the package beyond base salary.
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Leave & Time Off Breadth — Leave and time off breadth appears strong, with generous vacation allowances, mental health days, and options like sabbaticals and tiered PTO by tenure. Parental and caregiving leaves are described in detail, reinforcing time-away benefits as a standout component of the overall package.
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Wellbeing & Lifestyle Benefits — Wellbeing and lifestyle benefits are supported by offerings such as mental health support (e.g., app access), EAP resources, gym-related perks, and wellness incentives. Flexible working hours and related work-life supports add to the perceived day-to-day value of benefits.
RELX Insights
What We Do
RELX is a global provider of information-based analytics for professional and business customers across industries. We help scientists make new discoveries, doctors and nurses improve the lives of patients and lawyers win cases. We prevent online fraud and money laundering, and help insurance companies evaluate and predict risk. Our events enable customers to learn about markets, source products and complete transactions. In short, we enable our customers to make better decisions, get better results and be more productive. We do this by leveraging a deep understanding of our customers to create innovative solutions which combine content and data with analytics and technology in global platforms. RELX serves customers in more than 180 countries and has offices in about 40 countries. It employs approximately 30,000 people of whom almost half are in North America. We operate in four major market segments: Scientific, Technical & Medical; Risk & Business Analytics; Legal; and Exhibitions.
