Position Overview
We are looking for a motivated and technically enthusiastic System Support Engineer to support internal IT operations and assist with ANSYS software installation and customer support activities. This role is ideal for fresh graduates or early-career professionals with strong Linux fundamentals, troubleshooting ability, and an interest in enterprise IT and engineering simulation environments.
The candidate will work closely with internal IT, technical, and customer support teams to maintain systems, resolve technical issues, and support software deployment activities.
Key Responsibilities
Internal IT Support
- Provide day-to-day IT support for desktops, laptops, servers, and internal users
- Install, configure, and troubleshoot Windows and Linux systems
- Support networking, VPN, remote access, printers, and storage systems
- Monitor system health, backups, antivirus, and patch updates
- Assist in managing IT assets, user accounts, and access permissions
- Maintain technical documentation and support records
ANSYS Installation & Technical Support
- Assist in installation and configuration of ANSYS software and license servers
- Support customer deployments remotely or onsite under senior guidance
- Troubleshoot installation, licensing, environment, and performance issues
- Perform system readiness and compatibility checks before deployment
- Support Linux-based simulation and HPC environments
- Coordinate with technical teams during software upgrades and customer support activities
Requirements
Required Skills & Qualifications
- Bachelor’s degree in Computer Science, Information Technology, Electronics, Mechanical, or related field
- 0–2 years of experience (Freshers can apply)
- Strong understanding of Linux operating systems and command-line tools
- Good debugging and troubleshooting skills
- Basic knowledge of:
- Networking concepts (TCP/IP, DNS, VPN)
- Windows administration
- Hardware and system configuration
- Remote desktop and support tools
- Ability to analyze technical issues logically and provide resolutions
- Good communication and learning attitude
Preferred Skills
- Exposure to Linux shell scripting or Python
- Understanding of HPC, clusters, or engineering simulation environments
- Knowledge of virtualization platforms or GPU systems
- Familiarity with ANSYS software is an added advantage
Skills Required
- Bachelor's degree in Computer Science, Information Technology, Electronics, Mechanical Engineering, or a related field
- 0–2 years of experience; fresh graduates may apply
- Strong understanding of Linux operating systems and command-line tools
- Good debugging and troubleshooting skills
- Basic knowledge of networking concepts, including TCP/IP, DNS, and VPN
- Basic Windows administration knowledge
- Basic hardware and system configuration knowledge
- Basic knowledge of remote desktop and support tools
- Ability to analyze technical issues logically and provide resolutions
- Good communication and willingness to learn
- Exposure to Linux shell scripting or Python
- Understanding of HPC, clusters, or engineering simulation environments
- Knowledge of virtualization platforms or GPU systems
- Familiarity with ANSYS software
What We Do
CADFEM India Pvt Ltd is the Indian operation of CADFEM, a simulation and digital-engineering provider. The company supplies engineering simulation software and hardware, supports Ansys users, and delivers consulting, implementation, engineering, workflow-automation, and training services. Its solutions help organizations apply numerical simulation in product development and research, with expertise spanning many industries and applications, including aerospace and defense. The India role specifically serves government aerospace and defense customers.
