System Support Administrator- CGS Administrators, LLC

Summary
 Working at CGS Administrators
CGS Administrators provides a variety of services, under contracts with the Centers for Medicare and Medicaid Services (CMS) for beneficiaries, health care providers, and medical equipment suppliers in 33 states, supporting the needs of more than 20 million Medicare beneficiaries nationwide.
Completing morning check-outs to ensure systems are up by 6:00 AM Central. Analyzing, organizing, documenting, and resolving security findings. Research production issues for CGS owned applications. Complete ad hoc tasks and projects to support the Production environment.
What We Can Do For You:
We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have access and opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.
Our comprehensive benefits package includes:
• 401(k) retirement savings plan with company match
• Subsidized health plans and free vision coverage
• Life insurance
• Paid annual leave - the longer you work here, the more you earn
• Nine paid holidays
• On-site cafeterias and fitness centers in major locations
• Wellness programs and a healthy lifestyle premium discount
• Tuition assistance
• Service recognition
Want to work for a growing company with an innovative eye towards the future? Join us today!
Description
 

Position Purpose:

Provide system/production support and monitoring for applications, batch cycles, releases, projects, implementations, installations, etc. Participate in work sessions for system support and problem resolution.

Work Environment:

• Fast paced, multi-platformed environment which may require action and response to support the technical business needs of the customer.

• Customer-focused, project-oriented applications support environment.

What you’ll do

• Perform/Support installation, configuration, administration, implementation, scheduling and/or tuning/modification of applications. Provide support for simple to moderate system/production performance concerns. Collaborate with various internal groups and external vendors to ensure all specifications are met and problems are resolved as they arise.

• Monitor and report on scheduled batch and online applications for successful/unsuccessful execution. May run necessary system backups. Review and/or create documentation for accuracy, future problems, and company standards.

• Perform testing responsibilities as needed. Review all abnormal results/issues from previous processing cycles and verify that they have been logged/resolved.

• Communicate with applications on-call persons to repair applications that ended abnormally. May perform corrective actions whenever possible to fix applications that end abnormally and/or notify appropriate area for resolution. Consult with senior level peers on projects of greater complexity.

• Participate in work sessions and walkthroughs for quality and production implementations, releases, data conversion projects and/or disaster recovery exercises.

To Qualify for This Position, You’ll Need:

Required Education:

• Bachelor's in a job-related field OR

• 4 years job related work experience OR

• Associate's and 2 years job related work experience

Required Work Experience:

• 2 years of technical experience with systems analysis, design, and/or programming experience or other job-related IT experience.

Required Skills and Abilities:

• Comprehends data storage techniques, basic database philosophy, database management, and simple programming techniques.

• Good understanding of the requirements for maintaining production systems and the effect of program changes.

• Understands how to use structured techniques in new program development.

• Good understanding of development, quality assurance, and integration methodologies.

• Good communication and interpersonal skills.

• Able to work well under pressure and as part of a team.

• Pays attention to detail.

Required Software and Tools:

• Working knowledge of relevant operating systems, programming languages, and/or development/productivity tools and their usage in the company.

We Prefer That You Have:

• 2 years of mainframe technical experience.

•  Mainframe Tools Experience in (or willingness to learn) TSO, SDSF, JCL, Connect:Direct, Job Scheduling concepts (e.g. TWS, Zeke, CA-7), IBM utilities (e.g. IEBGENER, FILEAID, SYNCSORT), Endevor

• Development experience in mainframe programming languages is a plus (e.g. COBOL, Easytrieve Plus).

• Medicare experience.

We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer.

Some states have required notifications. Here's more information. 

Equal Employment Opportunity Statement

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains Affirmative Action programs to promote employment opportunities for minorities, females, disabled individuals and veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities.

If you need special assistance or an accommodation while seeking employment, please e-mail [email protected] or call 1-800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.