At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.
Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75+ offices on six continents, Infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally.
Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.
Why is this role important at Infobip?
There is a lot of effort invested into running a company like ours. A stable environment and seamlessly running equipment is the foundation for everything we do. As a System Administrator, you will directly impact how Infobip offices run technology-wise. We are currently looking for two new colleagues, a junior and a medior profile!
If you want to know more about Infobip, check out our Engineering Handbook!
What will you do at Infobip?
- You will provide user support for office IT infrastructure, workstations, and user related applications to all Infobip employees.
- You will try to understand computer systems and its components to be able to tell the advantages and disadvantages of different models and recommend the right one for certain purposes.
- You will do researching, testing and implementation of IT systems and technologies.
- You will be applying new technologies to improve or replace existing systems.
- You will be contributing to brainstorming sessions with suggestions on how to improve different services or processes.
- You will be collaborating with internal and external stakeholders.
- You will proactively share knowledge and help your colleagues, making time to support them.
More about you (qualifications):
- You are an IT technician looking to develop in an international company.
- You have knowledge in troubleshooting Windows, MacOS or Linux operating systems and MS Office 365 cloud services.
- You have computer hardware and software diagnostic and troubleshooting skills.
- You are familiar with mass OS deployment systems such as Windows Deployment Services or Microsoft Deployment Toolkit for Windows.
- You understand network protocols and internet communication concepts such as DNS, DHCP, TCP/IP protocols.
- You have worked with end users directly or remotely.
- You can effectively communicate with stakeholders in the English language.
- You wish to work on larger projects and in larger teams.
- You have a focus on user satisfaction and experience.
- You can identify critical activities and assignments and adjust priorities when appropriate.
- You have the ability to rapidly adapt and work in a high-paced, multi-tasking environment.
- Additional note: If you don't fill out all of the requirements, don't be discouraged! We are opened to both beginner and experienced profiles, so if you have a keen interest for this job description and this is something you are researching and learning in your free time, feel free to apply and try your chances!
Infobip employees are people with diverse backgrounds, characteristics, and experiences that share the same passion and talent that helps us achieve our mission. That's why Infobip is committed to creating a diverse workplace and is proud to be an equal-opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status, or any other part of one's identity.
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What We Do
HIRING NOW! Infobip helps businesses build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication and contact center solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty.
We work with large organizations, including seven of the world’s 10 biggest brands, across sales and marketing, operations, human resources, IT and security, and customer service. Our mobile engagement solutions help optimize operational functions, enhance internal and external communications, improve customer experiences, reduce support costs, generate new revenue, and gain a competitive advantage.
Whether two-factor authentication for high-tech retailers, emergency alerts for global giants, or mobile-giving solutions for large charities, Infobip offers the scale, service flexibility, reliability, and heritage to provide interactive solutions for today and in the future.
Companies choose Infobip for our domain expertise, service flexibility, demonstrated performance and reliability, global scale, and corporate maturity.
Why Work With Us
We work with some of the biggest enterprises in the world to make their customers’ lives better. But we’re small enough that every person counts. We’ve got a passion for our technology to rival any start-up. Our people are the best and most professional in the world. But we’re a suits-and-bureaucracy free zone.
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