The Role
The Systems and Cloud Administrator will manage and optimize on-premises servers and Azure cloud services, ensure security compliance, troubleshoot issues, and maintain documentation while collaborating with various teams.
Summary Generated by Built In
ROLE PURPOSE
We are seeking a highly skilled and certified Systems and Cloud Administrator to play a key role in the support, development, and documentation of our on-premises and cloud-based Microsoft Azure environment. This role requires technical expertise in AD, Azure AD, Intune/Entra, Microsoft Defender, SaaS administration, endpoint security, and cloud automation, along with a knowledge of networking.
This position will work closely with the Senior Cloud Administrator to ensure systems and technologies are aligned with the group strategy ensuring alignment and scalability.
This role forms part of a re-alignment of technical skills within the team. This position is hands-on, focusing on implementing, and maintaining cloud infrastructure and on-prem solutions while ensuring compliance with enterprise change control processes and regulations. Strong technical documentation skills, experience in network security, and the ability to collaborate with cross-functional teams are key to success.
Key Responsibilities
MAIN RESPONSIBILITIES
- Manage and optimize on-premises servers and storage to ensure high availability and performance.
- Help design, deploy, and maintain hybrid IT environments integrating on-premises infrastructure with Azure cloud services.
- Configure and administer Azure services, including Azure Entra ID, Privileged Access Management, Office 365, Virtual Machines, Azure Monitoring and storage solutions.
- Ensure security best practices across hybrid environments, including encryption, and compliance with organizational policies
- Perform configuration and setup activities such as developing and implementing templates for server builds, setting permissions and rules (e.g., privileged account access management/PIM), work with Network and application owners teams to assist with system/application/services into a cloud platform.
- Troubleshoot and resolve issues related to connectivity and performance between on-premises and Azure systems.
- Stay current with Azure updates, emerging technologies, and industry trends to recommend improvements
- Implementing system and file backups and configuring systems and applications.
- Operating Systems knowledge, especially Windows Server and Unix.
- Design and implement redundant systems, policies, and procedures for disaster recovery and data archiving to ensure effective protection and integrity of data assets.
- Implement, and maintain change control and testing processes for modifications to servers, systems, OS’s and databases, ensuring processes are documented and auditable.
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Skills, Knowledge & Expertise
REQUIRED SKILLS AND COMPETENCIES
· Strong experience in implementing, monitoring and maintaining Microsoft Azure solutions, including major services related to Compute, Storage, Network and Security.
· Strong knowledge of on-premises and cloud infrastructure (Windows, Linux, VMware, Hyper-V, Active Directory).
· Strong knowledge of Backup, Restore, Recovery and high availability strategies for Microsoft Azure and on-prem environments.
· Strong knowledge of IaaS and PaaS.
· Windows Server and SQL database creation, configuration, upgrade, migration and patching
· Ability to identify and troubleshoot Azure server and SQL database related CPU, memory, I/O, diskspace and other resources.
· Experience in troubleshooting and resolving Azure environment performance issues, connectivity issues, security issues, etc.
· Strong understanding and background of working with a complex Active Directory, Azure AD, LDAP and the requirement of strictly following standards, procedures, and processes.
· Advanced knowledge of DHCP, Kerberos and Windows Authentication.
· Knowledge of network protocols such as: DNS, SMTP, SNMP, SSH, SFTP.
· Knowledge of Network and TCP/IP routing/subnetting.
· Knowledge of Cisco network equipment/routing, switching, and firewalls would be beneficial.
· Working knowledge of VPN connectivity and client trouble shooting.
· Excellent PowerShell skills.
· Exposure to other cloud platforms (AWS, Google Cloud) is a plus.
· Previous experience with monitoring tools (Azure Monitor, Solarwinds).
· Experience with Azure AD, Active Directory including managing/maintaining GPOs
· Strong communication skills to collaborate with technical and non-technical stakeholders.
· Assist with mentoring junior team members.
· Ability to work independently and as part of a team.
· Excellent problem-solving skills and ability to work under pressure in a fast-paced environment.
REQUIRED EDUCATION AND QUALIFICATIONS
Education Level:
· Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent experience).
· 5+ years of experience in systems engineering, with a focus on hybrid on-premises and cloud environments.
Qualifications:
· Proven expertise in Microsoft Azure concepts and functionality, and Azure/AD administration.
· Microsoft or Azure Certifications; Azure Fundamentals, Azure Administrator or MCSE, CompTIA, Server+, Network+,
· Thorough Understanding of ITIL or other IT service management frameworks.
About
Global Leaders in Customer Experience Automation With a culture rooted in innovation, each day Glory’s people are transforming our customer’s businesses. Our automation solutions empower retailers, restaurants and financial institutions to save time, money, and deliver unrivalled customer experiences. Publicly listed and proudly international, Glory has been a trusted name for over 100 years, and a global leader for more than a decade. That’s a reputation we’ve earned by combining our pioneering software and hardware with our dynamic people. Because alongside our technology, it’s our people who are driving our successes. Why Join Us Here at Glory, our ambitions are as big as yours. And that’s why we are actively looking to recruit the best of the best. Join Glory and you will be part of the force driving our transformative technology and leading-edge innovations. That’s because every Glory solution is powered by exceptional people like you. People with experience, skills and dedication. Here, we prioritise the development and well-being of our people. Across vibrant and collaborative workplaces, you’ll team up with colleagues across the world to deliver remarkable solutions in more than one-hundred countries. Looking to make a global impact? Join Glory in innovating the future of business transformation. Glory ValuesThe Glory Values are our ethos of working together, diversity and innovation: a practical blueprint of how we work together. We live our values wherever we are – with both colleagues and customers. Glory Values help us meet new challenges and exceed expectations. And they help us further our skills and work with trust and respect. Customer Delight. We put our customers first.Integrity. We do the right thing, always. Innovation. We embrace new challenges and share the future. Speed. We move fast, that’s how we stay ahead. Diversity & Respect. We value the strength in our differences. Teamwork. We succeed together.
Skills Required
- Strong experience in implementing, monitoring and maintaining Microsoft Azure solutions
- Strong knowledge of on-premises and cloud infrastructure
- Strong knowledge of Backup, Restore, Recovery and high availability strategies
- Strong knowledge of IaaS and PaaS
- Windows Server and SQL database management experience
- Ability to identify and troubleshoot Azure server issues
- Experience in troubleshooting Azure performance and connectivity issues
- Strong understanding of Active Directory and Azure AD
- Advanced knowledge of network protocols
- Excellent PowerShell skills
- Experience with monitoring tools (Azure Monitor)
- Exposure to other cloud platforms (AWS, Google Cloud)
- Microsoft or Azure Certifications
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The Company
What We Do
Glory Global Solutions is a pioneer in developing and manufacturing cash handling machines and systems, providing integrated cash-transaction solutions that automate cash processes for retailers, financial institutions, and gaming operations.
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