Brighton Health Plan Solutions is seeking a talented and experienced System Administrator to provide technical support and ensure the smooth operation of our IT systems. The successful candidate will be responsible for equipment setups, troubleshooting hardware and software issues, supporting end-users and implementing cybersecurity measures.
Primary Responsibilities
- Provide technical support to end-users via phone, email, and in-person.
- Troubleshoot and resolve hardware, software, and network issues.
- Install, configure, and maintain computer systems and peripherals.
- Assist with the setup and deployment of new equipment.
- Manage and update IT documentation and support tickets.
- Provide training and education on cybersecurity practices.
Essential Qualifications
- Minimum of 3 years of experience in IT support.
- Strong networking fundamentals and troubleshooting.
- Excellent communication and customer service skills.
- Familiarity with healthcare industry standards and regulations.
- General knowledge of cybersecurity practices
- Ability to work independently and in a team environment.
- Strong organizational skills and attention to detail.
Top Skills
What We Do
Brighton Health Plan Solutions (BHPS) is a health care enablement company that is transforming the way health care is accessed and delivered. Our innovative, customizable, sustainable solutions encourage patient activation and improve the quality of care — all at lower cost. We effect impactful change for self-funded plan sponsors, health systems, and TPAs through our extensive health care expertise:
•Decades of health plan design and health plan management experience
•Proprietary MagnaCare, Create®, and Casualty provider networks
•Strong provider relationships
•Cutting-edge, white-labeled technology platform that enhances the
experience for providers, plan purchasers and health care consumers
