System Administrator

The Alberta Electric System Operator (AESO) is responsible for the safe, reliable, and economic planning and operation of the Alberta Interconnected Electric System. We provide open and non-discriminatory access to Alberta’s interconnected power grid and also facilitate Alberta’s competitive wholesale electricity market. The AESO strives to foster an inclusive, diverse and equitable workplace where people feel respected and welcomed for who they are, together we deliver high performance and innovative results.

Job Description

Our Infrastructure Design & Operations team in our IT Division is looking for an enthusiastic, self-driven, resourceful individual to join our team in a full time Systems Administrator role.

The System Administrator will be involved in multiple aspects of operational support and projects for the AESO server environments. This will include resolving infrastructure issues, troubleshooting virtual environments, and creating technical documentation.  

This full-time permanent opportunity offers room for growth, competitive compensation, and a variable pay program. We also have paid vacation and flex time, health & dental health benefits, mental health support, defined contribution pension plan, and learning and development opportunities as part of your overall compensation package. We support a flexible and hybrid work environment.

Signs you will enjoy working in this team:

• You thrive in a fast-paced and dynamic environment and are looking for an opportunity to embark on transformative change.

• You enjoy working in a team of bright professionals. 

• You embrace change, and pivot and adapt with ease.

• You have strong oral and written communication skills.

• You have strong interpersonal skills and superior client service focus.

• You have demonstrated attention to detail, and able to organize and maintain a system of record keeping ensuring accuracy and consistency of a document or data.

• You have the ability to prioritize and manage several tasks simultaneously, and change focus quickly as demands change all while maintaining a high level of security.

• You Strong desire to continuously learn and take on new challenges.

• You have a strong desire to continuously learn, work independently and take on new challenges.

Accountabilities include:            

• Monitor infrastructure including CPU, disk and memory usage across hosts and VMs.

• Build virtual servers to specifications, maintain standards.

• System tuning and configuration management.

• Keep inventories and documentation up to date.

• Follow change control and incident management processes.

• TCP/IP networking and troubleshooting

• Support DNS, Time, DHCP, Anti-virus, Active Directory.

• Microsoft Terminal server maintenance.

• Maintain security and reliability of AESO systems.

• Follow AESO Regulation (Critical Infrastructure Protection (CIP))

• Basic software development using Powershell.

• Troubleshoot hardware/software problems.

• Manage Infrastructure Operations Ticket Queue using Service Now.

 You have:

• Completion of two-year diploma or equivalent.

Windows/VMWare

• 3 - 6 years IT experience in an enterprise environment managing Windows/Unix Servers.

• Working level understanding of HP Infrastructure hardware.

• Working knowledge of VMware Virtual Infrastructure (vSphere, vCenter, vSAN).

• Proficiency with VMware Cloud Foundation.

• Basic proficiency with Vmware Aria Suite (vROPS, vRLI, Replication).

• Basic proficiency with Microsoft Configuration Manager, RSA SecurID, DNS, DHCP, Active Directory.

• Experience with Operating System patch management tools (Ivanti, MS Configuration Manager).

Storage

• 1 – 3 years of experience with Storage environments (Netapp, True NAS, and vSAN).

• Understanding of backup Software and methodologies (Veeam / Networker).

• Knowledge of Netapp replication technologies.

• Experience and/or knowledge of SAN Brocade switches.

• Experience and/or knowledge of CIFS Shares.

• Physical Datacenter experience (Server racking, disk replacement, etc.).

Application deadline: April 9, 2025

If you are contacted for a pre-screening and/or interview, please advise of any accommodation measures required to enable you to fully participate. Information received relating to accommodation measures will be addressed confidentially.

The Alberta Electric System Operator is unable to accept unsolicited agency resumes.

The Alberta Electric System Operator, and its members, officers, employees and agents (collectively, the "AESO") is committed to protecting personal information provided to it. When you submit your personal information to the AESO for the purpose of pursuing employment with the AESO, the collection, use and disclosure of personal information is in accordance with the provisions of the Freedom of Information and Protection of Privacy Act (FOIP Act) of Alberta.

As noted, the AESO is mandated to maintain the safe and reliable operations of the provincial power grid. As part of meeting its obligations, the AESO may require the successful candidate to undergo a criminal background check for the position. This collection of personal information for the purposes of a check will be conducted in accordance with Section 33 of the FOIP Act.