System Administrator

Posted 2 Days Ago
Be an Early Applicant
Hiring Remotely in Bismarck, ND
Remote
1-3 Years Experience
Information Technology
The Role
The System Administrator will manage Active Directory, documentation through Service Now, and ensure effective communication within Microsoft Teams. They will troubleshoot telecom issues and work on network and VPN problems, following SLA agreements and producing clear documentation of their work.
Summary Generated by Built In

We are looking for a System Administrator position at Remote - Bismarck, ND. The position details are as follows.

Position: System Administrator

Duration: 12 Months+. [40Hrs /Week]

Location: Remote - Bismarck, ND - 58503

Required Skills:

• Strong Customer Service Skills.

• Proficient in writing and speaking the English language and communicate effectively.

• Ability to work in a Microsoft Teams environment and take part in Teams Video conference meetings.

• Understanding prioritizing work based on SLA agreements.

• General understanding on Active Directory Users and Groups- creating users, groups, organizational units, and computer objects.

• Ability to work 40 hours per week and be accountable.

• Ability clearly document work performed within our Service Now ticketing platform.

• Follow procedures and documentation for fulfilling requests.

• Effectively interpret and communicate highly technical information to non-technical and technical users.

Nice to have Skills:

• Professional certifications in hardware, operating systems

• Ability to troubleshoot Telecom call center issues.

• Provide Network and VPN related troubleshooting.

• Experience with Palo Alto, Juniper, and Extreme switching.

• Experience with using PowerShell Scripting.

Top Skills

Powershell
The Company
HQ: Vienna, VA
139 Employees
On-site Workplace
Year Founded: 2000

What We Do

We deliver meaningful and measurable technology solutions for digital transformation.

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