At Better Debt Solutions, our mission is to nurture a culture of compassion and empowerment. It is rooted in empathy and driven by tailored strategies, transparent practices, and exceeding expectations. By focusing on helping individuals thrive, we unite our team and clients in a shared journey toward a BETTER future.

This role is an in-office position for candidates within a commutable distance of our Irvine location. This role is exempt salary and pays a range of $70,000-90,000, depending on experience. This role is open to candidates who do not require visa sponsorship. 

Join our team as a System Administrator, and take your career to the next level! We don't just offer a job; we provide an opportunity to be part of a positive and collaborative work culture. We value teamwork, diversity, and creating an environment where you can thrive. You'll be working on challenging and stimulating projects, allowing you to grow professionally and advance your career. 

Responsibilities:

• Serve as the subject matter expert for our suite of applications, including CRM, phone dialers, project management tools and visualization tools.
• Monitoring the performance and health of both servers and applications to identify and address issues proactively.
• Configure, customize, and optimize these applications to meet our specific business needs.
• Assist in planning and executing expansion projects related to our application infrastructure.
• Ensure robust data backup and recovery procedures for our applications.
• Providing technical support to end-users for both system and network-related concerns.
• Managing server hardware, operating system updates, and network device configurations.

Qualifications:

• Bachelor's degree in a related field such as application engineering, information technology, or network administration OR 2-3 years or relevant experience.
• Certifications such as; Cisco CCNA, RHCT, RHCE or Google workspace are preferred but not required.
• Strong knowledge of methodologies, and best practices.
• CRM experience such as; Salesforce, Hubspot or SugarCRM.
• Strong technical skills including proficiency in applications, hardware, and software desired.
• Ability to relate technical knowledge to a non-technical audience.
• Familiarity with various operating systems, including Windows, Linux.
• Strong troubleshooting and problem-solving skills for diagnosing and resolving application issues.
• Experience in full life-cycle software engineering practices is a plus.
• Pull Reports Data Call log, CRM Contact. 
• Audit data, report on treads or inaccuracies.
• Document Runbooks.
• Systems AB Testing.

Better Debt Solutions is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to veteran status, disability, age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, genetics, marital status, pregnancy, or any other non-merit based factor.