The Role
Provides system-level administration and technical support for multi-user operating systems, hardware, software, networks, and enterprise applications. Responsibilities include installation, configuration, troubleshooting, upgrades, user access management, inventory and licensing, system security, documentation, technical research, cross-functional requirements gathering, and user training. Supports Windows, Windows Server, networking infrastructure, ERP systems, backup applications, and related enterprise platforms.
Summary Generated by Built In
Job Description:
This position is responsible for providing system level support of multi-user operating systems, hardware and software tools, including installation, configuration, maintenance and support of these systems.
Duties and Responsibilities:
Required Knowledge, Skills and Abilities:
Education and Experience:
Foxconn Assembly, LLC is an Equal Opportunity Employer (EOE). All qualified candidates will receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or marital status in accordance with applicable federal, state and local laws.
This position is responsible for providing system level support of multi-user operating systems, hardware and software tools, including installation, configuration, maintenance and support of these systems.
Duties and Responsibilities:
- Work to support various systems (SFC, SAP, B2B, etc.).
- Collect information to analyze and evaluate existing or proposed systems.
- Research, plan, install, configure, troubleshoot, maintain and upgrade operating system, hardware and software.
- Work with cross-functional departments to define requirements and objectives for new and existing applications.
- Troubleshoot and resolve hardware, software, and connectivity problems, including user access and component configuration.
- Record and maintain hardware/software inventories, site and/or server licensing, and user access and security.
- Install, configure, and upgrade desktop hardware and peripherals to include; network cards, printers, modems, mice and add-in boards.
- Work as a team member with other technical staff, such as networking to ensure connectivity and compatibility between systems.
- Maintain confidentiality with regard to the information being processed, stored or accessed by the network.
- Conduct technical research on system upgrades to determine feasibility, cost, time required and compatibility with current system.
- Recommend, implement and support continuous improvement within the department and the company to improve employee performance, quality control, productivity, efficiency and cost reduction.
- Document system problems and resolutions for future reference.
- Provide user training and documentation as needed
- Perform other duties as assigned.
Required Knowledge, Skills and Abilities:
- Proven experience with Microsoft OS (including Server), Office, Lotus Notes, ERP, backup applications.
- Knowledge of AD, DHCP, DNS, WSUS, Symantec End Point, TCP/IP, VOIP.
- Strong analytical, problem solving and troubleshooting skills
- Good communication and customer service skills
- Must have ability to remain flexible in a dynamic work environment.
- Frequent periods are spent standing or sitting in the same location with some opportunity to move about; occasionally there may be a need to bend, twist, stoop, reach, climb ladders or lift materials (up to 50 pounds).
Education and Experience:
- A Bachelor’s Degree in Management Information Systems, Computer Science or related discipline or equivalent combination of education and work experience. System technician must have 3 years working experience in IT or related area if no bachelor's degree.
- Must have intermediate to advanced knowledge in the following systems/programs; windows 2000/XP/7, windows server 2003/2007, MS Office, Cisco routers/switches/firewall setup/administration.
- Linux/Unix, .net, MSCE certification is a plus.
- One to two years experience of programming and/or system analysis experience preferred.
Foxconn Assembly, LLC is an Equal Opportunity Employer (EOE). All qualified candidates will receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or marital status in accordance with applicable federal, state and local laws.
Skills Required
- Bachelor's degree in Management Information Systems, Computer Science, or a related discipline, or an equivalent combination of education and work experience
- Three years of IT or related work experience if lacking a bachelor's degree
- Intermediate to advanced knowledge of Windows 2000, XP, and 7
- Intermediate to advanced knowledge of Windows Server 2003 and 2007
- Intermediate to advanced knowledge of Microsoft Office
- Intermediate to advanced knowledge of Cisco router, switch, and firewall setup and administration
- Proven experience with Microsoft operating systems, including Server
- Proven experience with Lotus Notes, ERP systems, and backup applications
- Knowledge of Active Directory, DHCP, DNS, WSUS, Symantec Endpoint, TCP/IP, and VoIP
- Strong analytical, problem-solving, and troubleshooting skills
- Good communication and customer service skills
- One to two years of programming and/or systems analysis experience
- Linux/Unix knowledge
- .NET knowledge
- MCSE certification
Hon Hai Technology Group (Foxconn) Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hon Hai Technology Group (Foxconn) and has not been reviewed or approved by Hon Hai Technology Group (Foxconn).
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Healthcare Strength — Health coverage in the U.S. includes medical, dental, and vision, supported by EAP services and on‑campus or site health resources in some regions. These offerings align with large‑employer standards and are publicly emphasized across multiple locations.
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Retirement Support — Retirement provisions include a U.S. 401(k) plan and a formal pension framework in Taiwan that follows local law. This provides structured long‑term savings mechanisms across major geographies.
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Parental & Family Support — Family‑oriented benefits include childbirth allowances and transportation subsidies during pregnancy, with additional welfare programs and childcare supports referenced in corporate materials. These supports broaden the non‑salary value proposition in several regions.
Hon Hai Technology Group (Foxconn) Insights
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Hon Hai Technology Group (Foxconn) Company Growth, Stability & Outlook
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The Company
What We Do
Hon Hai Technology Group (Foxconn) is the world's largest electronics manufacturer and a leading technological solution provider, established in Taiwan in 1974. It leverages expertise in software and hardware to integrate manufacturing systems with emerging technologies, expanding into electric vehicles, digital health, and robotics, with a focus on AI, semiconductors, and next-generation communications.
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