System Administrator - Tier 1

System Administrator - Tier 1

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: TS/SCI with Polygraph

Employee Type: Regular

Percentage of Travel Required: None

Type of Travel: None

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What You’ll Get to Do

• Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software

• May coach and provide guidance to less-experienced professionals

• Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions

• Provides remote support access through desktop mirroring and other remote access applications for worldwide sites

• Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure

   

Group: Help Desk

Team: Tier 1

More About the Role

• Day Shift M-F

• Customer service

• ServiceNow Ticketing System
   

You’ll Bring These Qualifications

• HS/GED and 5 years experience or Bachelors

These Qualifications Would Be Nice to Have

• Customer service

• ServiceNow Ticketing System

• IAT Level 1

• CompTIA A+ CE

• CompTIA Network+ CE

*Training Not Acceptable to Meet CE Requirement*
 

What We Can Offer You:

• We’ve been named a Best Place to Work by the Washington Post.

• Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.

• We offer competitive benefits and learning and development opportunities.

• We are mission-oriented and ever-vigilant in aligning our solutions with the nation’s highest priorities.

• For over 60 years, the principles of CACI’s unique, character-based culture have driven our success.

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What You Can Expect:

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI takes pride in fostering a diverse and accessible culture where every individual feels supported to chart their own path. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Your potential is limitless. So is ours.

Learn more about CACI here.

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Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here.

The proposed salary range for this position is:

$45,900 - $91,800

CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, disability, status as a protected veteran, or any other protected characteristic.