Axis My India Limited is India’s
leading consumer data intelligence company, committed to enabling data-driven
decision-making. It has launched the "A" App, a people
empowerment platform designed to enhance the lives of a billion citizens by
providing access to authentic information and practical solutions for everyday
needs. The app follows a PHYGITAL model, leveraging Axis My India’s vast
network of 5,000+ locations across 700 districts. Powered by Google Cloud and Google Gen AI, it continuously learns and improves to deliver better
user experiences. The company is spearheaded by Mr. Pradeep Gupta who is a
leading name in market research and is India’s top psephologist.
Requirements
Key Responsibilities
- Troubleshooting
Windows Desktop Systems and Printers.
- Involved in
installation, configuring and administration of users, groups,
creation/deletion.
- Monitoring
mail(O365), file systems, network printer & device drivers.
- Maintenance
anti-virus server and various upgradations.
- Maintained assets
& computer systems records by maintaining and updating the inventory of the
available assets by internal audits, allotting systems to users, analyzed new
hardware requirements, etc.
- Installing OS
(Linux, Win 10) & software's as per requirement.
- Responsible to
monitor all escalated & pending call and resolve with in defined SLA.
- Expert in Active Directory, Firewall management.
- Good Knowledge of Office 365 and Exchange.
- Need hands-on experience on windows OS-11, 10 Systems.
- Technical support to end point users related to
Hardware / Software related issues.
- System maintenance on hardware products, good Knowledge on Network troubleshooting: DNS, DHCP,
WAN, LAN, TCP/IP.
- Secure data backups of endpoint users and servers.
- Good knowledge of CRM software.
Benefits
- Opportunity to make
significant contributions for India’s foremost Consumer Data Intelligence
Company.
- Competitive salary
and health insurance package.
- Stay up to date on
the latest industry trends and best practices.
- Walking distance
from Chakala metro station, making commuting easy and convenient.
At Axis My India, we value
discipline and focus. Our team members wear brand on sleeves, adhere to a
no-mobile policy during work hours, and work from our office with alternate
Saturdays off. If you thrive in a structured environment and are committed to
excellence, we encourage you to apply.
Skills Required
- Troubleshooting Windows desktop systems and printers
- Installing, configuring, and administering users and groups
- Monitoring Office 365 mail, file systems, network printers, and device drivers
- Maintaining antivirus servers and performing upgrades
- Maintaining IT asset and computer system inventories
- Installing Linux, Windows 10/11, and required software
- Resolving escalated and pending support calls within defined SLAs
- Expertise in Active Directory and firewall management
- Knowledge of Office 365 and Exchange
- Hands-on experience with Windows 10/11 systems
- Providing endpoint hardware and software technical support
- Knowledge of network troubleshooting, including DNS, DHCP, WAN, LAN, and TCP/IP
- Securing endpoint and server data backups
- Knowledge of CRM software
What We Do
Axis My India Limited is a consumer data intelligence and market-research company focused on understanding India through extensive on-ground reach and advanced analytics. It delivers consumer insights, election intelligence, election forecasting, and social-impact solutions for brands, governments, and development organizations. Its initiatives also provide localized information on jobs, government schemes, and healthcare, supported by multilingual capabilities and relationships with major corporate and public-sector partners.
