SWPS Operations Lead

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Chennai, Tamil Nadu
In-Office
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
We are shaping the future of digital connectivity the world relies on.
The Role
Join our Team
About this opportunity:
The Product Development Leader plays a critical role in maintaining Ericsson's competitive edge through technology management. The position focuses on governance, operational excellence, and developing capabilities at individual, team, and organizational levels.
What you will do:
The NexOps Operation Transformation Lead will enable governance, financial oversight, and operational predictability for NexOps, driving transformation toward a unified DevSecOps pipeline and accelerated release cycles.
Governance and Operations• Ensure consistency in tools, processes, and reporting.• Uphold security, compliance, and organizational standards.• Maintain audit-ready governance documentation with traceability.• Establish seamless governance structures with BOS PDUs and systems.
Collaboration and Alignment• Work with SWPS Common Automation Programs like CI&R and CD&T to unify Ways of Working (triage processes, competence ramp-up, onboarding readiness, and ownership transfers).• Define and track NexOps Objectives and Key Results (OKRs) in collaboration with the leadership team.
Leadership Governance• Facilitate governance focusing on strategy, financials, and innovation.• Use tooling and dashboards with predictive analytics to address capacity planning, DevSecOps, and transformation goals.• Drive automation and streamline roadmaps for governance tools such as JIRA and Power BI.
Continuous Improvement• Provide actionable insights for decision-making.• Leverage data to propose enhancements, benchmark performance, and resolve stability risks.• Implement frameworks to mitigate risks and address escalations.
Financial Governance• Oversee budgeting, forecasting, and cost optimization for NexOps Unit• Monitor financial performance relative to transformation objectives.
Advocacy and Culture• Champion DevSecOps and Platform Engineering culture with unified Ways of Working.• Serve as a SPOC for GenAI initiatives and implementation.
This leadership role is pivotal to achieving NexOps' goals, including governance, operational predictability, and unification of DevSecOps pipelines. The Product Development Leader drives innovation, oversees financial transformation objectives, and promotes a lean, agile culture.
The skills you bring:
• 15+ years of experience in management roles in software development, preferably in telecom or software product environments.• Strong knowledge of CI/CD pipelines, DevOps practices, Software Development in Cloud native eco-system and related tools.• Proven experience in OSS/BSS and associated development and release processes.• Exceptional communication and stakeholder management skills with the ability to influence across organizational boundaries.• Hands-on experience with JIRA, Confluence, PowerBI, Kanban boards, and other agile project management tools.• Ability to manage global teams and work across multiple time zones• Strong analytical and problem-solving skills with a continuous improvement mindset.• Bachelor's or master's degree in computer science, Engineering, or a related field.• Experience in telecom product lifecycle management and commercial release processes. • Certification in Agile, SAFe, or PMP is a value-add.
Why join Ericsson?
At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: India (IN) || Chennai
Req ID: 779721

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The Company
HQ: Stockholm
89,000 Employees
Year Founded: 1876

What We Do

Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day.

We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale.

Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient.

Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical.

Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term.

As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.

Why Work With Us

Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.

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