Our Opportunity:
We are looking for a Switcher Driver I at our fulfillment center in Mount Juliet!
The ideal Switcher Driver I will work closely with the Chewy operations and transportation teams. The function of this role is to work within the Fulfillment Center (FC) performing fulfilment related duties and back up the Switcher Driver II role to facilitate transportation and FC functions. This will include responsibilities in inbound or outbound operations. Responsibilities also require collaboration with all aspects of the FC operations, as well as Chewy carriers and vendors, to provide exemplary customer service in our fulfillment center. This position is critical in ensuring that the Chewy fulfilment operations have adequate support and can step into the driving role when needed. While driving, this role will move both loaded and empty trailers to ensure that they are positioned safely, accurately, and efficiently.
What you'll do:
- Work with transportation and operations teams to prioritize tasks.
- Labeling, replenishing, box making, and loading/unloading trailers.
- Fulfilling and organizing orders to ensure customer delivery process is efficient and accurate.
- Work in operational roles such as order picking, outbound docks, or other outbound related functions as needed.
- Perform periodic spot checks of the yard and reporting on equipment.
- Operate a switcher unit a minimum of 5-hours within a 30 calendar day period.
- When driving, ensure switcher equipment is in safe working order to include pre/post-trip inspections, tire condition, and unit hours reporting.
- When driving, safely move carrier trailers within the Chewy yard to include both loads and empties for the Inbound and Outbound docks.
- Perform other duties as assigned.
- Participate in additional training where applicable.
Required Qualifications:
- A safety driven mentality.
- A valid driver's license.
- Pass Chewy's driving and knowledge proficiency tests.
- Maintenance of Chewy's internal certification for driving and knowledge proficiency.
- Strong organizational and prioritization skills.
- Ability to effectively operate independently with minimal supervision.
- Effective verbal and written communications skills.
- Ability to effectively communicate via two-way radio.
- Ability to work a flexible schedule including nights, weekends, and holidays if needed.
- Follow all company policies, procedures, and safety guidelines.
- High level of professionalism and strong work ethic.
- The ability to adjust to sudden changes in customer demands or operational goals.
- Ability to handle multiple tasks at once.
- Adhere to quality and performance standards.
- Ability to work in a fast-paced distribution environment.
- Detail oriented and accurate.
- A high level of ease with backing and operating heavy machinery.
Physical Job Requirements
- The ability to repeatedly climb in and out of a truck in order to connect and disconnect airlines, move trailers, and conduct periodic spot checks of the yard.
- Walk up to 2 miles per shift.
- Frequently lift up to 50 pounds.
- Frequently lift up to 70 pounds using an optional team lift.
- Rarely lift greater than 70+ pounds using a team lift.
- Stand, push, pull, carry, squat, and kneel.
- Climb up and down stairs (where applicable).
We offer the following benefits for our employees:
- 20% Chewy.com Discount
- Medical, Dental, Vision, FSA and HSA (eligibility on the 1st of the month following date of hire)
- Life and Disability Insurance
- 401(k) with company matching
- Wellness benefits through Wellbeing @Chewy
- Employee Assistance Program (EAP)
- Paid Time Off: Team members are eligible to accrue up to 80 hours of PTO their first year
- Subsidized child, adult, and pet backup care through Care.com
- Discounts on many items through the LifeMart Discount platform
- The option to sign up for Payactiv's Earned Wage Access program and access a portion of the money you've already earned, before your regular payday!
- Opportunity for wage increases starting after 3-months of service
- Referral Bonuses - $500 per referral
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Skills Required
- Safety-driven mentality
- Valid driver's license
- Pass Chewy's driving and knowledge proficiency tests
- Maintain Chewy's internal driving and knowledge proficiency certification
- Strong organizational and prioritization skills
- Ability to work independently with minimal supervision
- Effective verbal and written communication skills
- Ability to communicate via two-way radio
- Ability to work flexible schedules, including nights, weekends, and holidays
- Ability to follow company policies, procedures, and safety guidelines
- Professionalism and strong work ethic
- Ability to adapt to changing customer demands and operational goals
- Ability to handle multiple tasks simultaneously
- Ability to meet quality and performance standards
- Ability to work in a fast-paced distribution environment
- Detail orientation and accuracy
- Comfort backing and operating heavy machinery
- Ability to repeatedly climb in and out of a truck
- Ability to walk up to 2 miles per shift
- Ability to frequently lift up to 50 pounds
- Ability to frequently lift up to 70 pounds with an optional team lift
- Ability to rarely lift more than 70 pounds with a team lift
- Ability to stand, push, pull, carry, squat, kneel, and climb stairs
Chewy Compensation & Benefits Highlights
How does Chewy ensure its pay and bonus plans are competitive?
Chewy approaches compensation through a total rewards strategy that combines salary, bonuses, equity opportunities, healthcare benefits, employee discounts, and career growth opportunities. The company emphasizes supporting employees across ecommerce, healthcare, pharmacy, customer service, technology, and fulfillment operations while competing for talent in both retail and tech markets.
Competitive compensation and bonus opportunities: Chewy offers market-based compensation packages that may include salary, performance bonuses, commissions, and equity depending on role and level. Built In also notes benefits such as relocation assistance, employee discounts, and bonus opportunities across multiple teams and functions.
- Healthcare and wellness support: Benefits include medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, disability coverage, telemedicine, mental health resources, and wellbeing programs. Chewy also offers wellness-focused resources designed to support employees physically, mentally, and financially.
- Retirement and financial wellbeing: Employees receive 401(k) plans with company matching along with financial wellness resources and broader support programs. Benefits are designed to support both short-term needs and long-term financial planning.
- Pet-focused and family-oriented benefits: Chewy offers pet insurance discounts, employee discounts on Chewy products, parental leave, fertility support, family-focused benefits, and caregiving resources. The company’s benefits package is closely aligned with its pet-focused identity and customer mission.
- Flexibility and workplace support: Corporate employees may have access to hybrid work arrangements, flexible scheduling, commuter benefits, PTO, paid holidays, and wellbeing initiatives. Employees also cite supportive managers and collaborative teams as important parts of the broader employee value proposition.
- Long-term career investment: Compensation is reinforced through career growth opportunities, mentorship, leadership development, cross-functional learning, and exposure to large-scale ecommerce, automation, healthcare, and logistics initiatives. Employees often describe growth opportunities as an important part of the overall company experience.
- External signals: Comparably reports that 70% of employee reviews are positive overall. Employees frequently highlight healthcare benefits, employee discounts, coworkers, and growth opportunities as strengths of the company experience. (Glassdoor; Comparably)
Chewy Insights
What We Do
Who We Are Chewy is where pet parents find everything they need for life with pets, from food to fun to pharmacy. We make pet care easier, more informed, and more joyful through fast, reliable delivery and award-winning 24/7 Customer Care, including access to pet health support when it’s needed. Founded in 2011, Chewy combines the convenience of online shopping with a high-touch, personalized experience built around the real moments of pet parenthood. Our Mission Chewy’s mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. What We Do We support pet parents through the highs, lows, and everyday moments of the pet parenting journey with: • Pet food, treats, and daily essentials • Supplies for dogs, cats, fish, birds, reptiles, equine, and small pets • Pharmacy and veterinary services, including prescriptions and medications • Pet wellness and health products • Autoship for convenient recurring deliveries • Chewy+, our premium membership offering exclusive savings, faster delivery, and personalized pet care benefits • 24/7/365 customer support from knowledgeable, pet-loving experts What Makes Chewy Different Chewy is known for industry-leading service, deep personalization, and our customer-obsessed culture. We combine trust, convenience, and care, and pet parents come to us for: • Exceptional customer care • Human- and pet-centered product and experience design • Fast, dependable fulfillment across a nationwide operations network • A mission-driven culture built on empathy, trust, and passion for pets Our Culture Chewy’s culture is built for people who thrive on ownership, innovation, and impact. We value curiosity, creativity, and continuous improvement across all our teams. We empower Team Members—our Chewtopians—to learn, grow, and unleash their full potential in a collaborative, supportive, mission-driven environment. How We Work Chewy’s Operating Principles guide how we think, innovate, collaborate, and execute. These principles shape our character, decision-making, and approach to delivering results while connecting our people and culture in support of our mission. • Put Customers First • Act as an Owner • Deliver Results • Earn Trust • Debate Openly; Commit Fully • Operate in the Details • Shape the Future Where We Work Chewy headquarters: Plantation, FL, and Boston, MA Additional hubs: Bellevue, WA, and Minneapolis, MN
Why Work With Us
Why You Should Work at Chewy Chewy is a unique, fast-growing e-commerce and tech leader where builders, creators, and problem-solvers shape the future of pet care. Our teams drive innovation in a mission-driven culture that creates real impact for pets and the people who love them.
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