Syniverse is the world’s most connected company. Whether we’re developing the technology that enables intelligent cars to safely react to traffic changes or freeing travelers to explore by keeping their devices online wherever they go, we believe in leading the world forward. Which is why we work with some of the world’s most recognized brands. Eight of the top 10 banks. Four of the top 5 global technology companies. Over 900 communications providers. And how we’re able to provide our incredible talent with an innovative culture and great benefits.
Who We're Looking For
The Senior Vice President of Sales, Americas, is a key leadership role responsible for driving growth by leading a high-performing team of sales leaders and professionals across the region. Reporting to the Chief Revenue Officer, this role is accountable for developing and executing innovative go-to-market strategies, delivering on key business metrics, and regularly presenting business performance in alignment with corporate growth objectives. The SVP partners closely with cross-functional teams—including Product, Solutions Engineering, Finance, Sales Support, Marketing Operations, Legal, and HR—to ensure alignment on sales contracts, product fit, technical feasibility, and strategic value delivery in line with the company’s solution-selling approach. This is a senior management position with direct reports.-
Some of What You'll Do
Scope of the Role:
As a Syniverse leader we expect you to amplify the careers of team members through coaching and development opportunities. By doing so you demonstrate that:
- You appreciate – the work, your team, and the customers you serve.
- You accelerate – skill growth, build networks and expand possibilities.
- You accept – by making space for all ideas and inviting diversity of thought.
- You acknowledge – and lead with empathy, vulnerability, and honesty
Key Responsibilities:
- Accountable for overall Revenue, Direct Profit, New Business, and Retention, performance by aligning sales and account strategies with organizational objectives, accelerating account growth, and cultivating new customer acquisitions to achieve business goals.
- Develops, implements, and continuously refines processes, tools, and organizational structures that enhance the efficiency and effectiveness of sales operations.
- Directs the goal-setting framework for all levels of the sales organization, leveraging advanced data analytics and technology to monitor performance, diagnose challenges, and drive continuous improvement.
- Builds robust capabilities to analyze market dynamics, assess competitive landscapes, and implement strategies that strengthen customer retention and fuel customer base expansion.
- Partners cross-functionally with internal stakeholders to identify emerging market needs and spearhead the innovation and development of new products and solutions.
- Leads or negotiates high-value, strategic sales opportunities, ensuring alignment with corporate priorities and long-term business growth.
- Represents Syniverse at key industry events to showcase products and services, foster relationships with industry stakeholders, and maintain awareness of evolving market trends.
- Champions a unified, proactive account team model to deliver exceptional customer support and maximize the impact of Syniverse’s account management resources.
Experience, Education and Certifications:
- 20+ years in technology sales (solution sales approach), including progressive leadership roles with direct management of account sales representatives
- Must have performed direct selling and account management responsibilities for relevant major accounts in telecommunications
- Bachelor's degree (or equivalent job-related experience), MBA strongly preferred
Additional Requirements:
- Relevant software industry experience in any of the following IT systems, enterprise or infrastructure management, application development and management, security, business applications and/or analytics. Subscription, SaaS, or Cloud software experience is mandatory.
- A proven track record of consistently maintaining a robust sales pipeline that supports/exceeds revenue forecast
- Skilled at business planning and diligent at measuring and communicating progress towards the plan, identifying roadblocks, and coming up with appropriate solutions.
- Highly professional persona and polished demeanor. Strong verbal and written communication skills; effective at delivering executive level presentations.
- Travel required for this position is 50-75%
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Why You Should Join Us
Join us as we write a new chapter, guided by world-class leadership. Come be a part of an exciting and growing organization where we offer a competitive total compensation, flexible/remote work and with a leadership team committed to fostering an inclusive, collaborative, and transparent organizational culture.
At Syniverse connectedness is at the core of our business. We believe diversity, equity, and inclusion among our employees is crucial to our success as a global company as we seek to recruit, develop, and retain the most talented people who want to help us connect the world.
Know someone at Syniverse?
Be sure to have them submit you as a referral prior to applying for this position.
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What We Do
Syniverse is the world’s most connected company, revolutionizing how businesses connect, engage, and exchange with their customers. For decades, we’ve delivered the innovative software and services that transform mobile experiences and power the planet. Our secure global network reaches almost every person and device on Earth. Our communications platform is industry-recognized as the best of its kind. And each year, we process over $35 billion in transactions, revolutionizing how goods and services are exchanged. Which is why the most recognizable brands — nearly every mobile communications provider, the largest global banks, the world’s biggest tech companies, and thousands more — rely on us to shape their future.
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