We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.
If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!
We are Optimum!
Job Summary
Optimum is seeking a GM and Field Sales leader to deliver area-level financial, subscriber and operating goals during a pivotal period of growth and transformation. This senior leader will serve as an influential leader throughout the organization, collaborating cross functionally to drive area performance every day, with a keen eye on competition and a focus on best-in-class employee experience and customer experience. This role will report to the EVP President of Consumer Services.
Responsibilities
- Lead a team of over 1,000 employees across our 21-state footprint who are focused on our hyper local sales execution across various field sales channels (door to door, retail stores, street teams and local marketing).
- Oversight for VP GM team that has a deep understanding of the local competition and market trends, and partners with cross functional team to tailor local go to market strategies to drive customer acquisition
- Responsible for executive level updates/scorecards/KPIs through a regional lens to combat subscriber loss/proactively manage churn, penetration rates, and identify opportunities for positive gains within the market
- Strong leadership in a highly matrixed organization structure, effectively collaborating with executive leadership, network services, marketing, go to market, government affairs, and other key partners
- Drive community engagement in partnership with cross functional team to maximize investments and impact
- Lead a team that will oversee regional performance, engage in local activities that align to company objectives and be responsible for evangelizing and influencing in a matrixed environment
- Establish market specific business case/strategy to ensure and plan for strategic investments that yield a meaningful return on local market KPIs and best use of resources
- Partner with sales, marketing, and government affairs on delivering across multiple sales channels, reviewing marketing programs, and building outreach in the community through gross roots and event sponsorship
- Serve as a key stakeholder with sales, marketing, and product on competitive intelligence on promotional offers and network expansion(s) of our competitor's footprint into our local market(s)
- Drive a passionate and winning attitude throughout the organization with a focus on employee engagement with the local teams
- Establish a culture of action, urgency, and discipline, with continuous data-driven decision making and performance measurement (both with direct team and throughout the organization)
- Ability to rapidly learn and influence leadership team across the Optimum footprint to be visible and hands-on to both employees and customers
- Ability to regularly be present in our Headquarters in Long Island City, NY, while also regularly being present in the Optimum field across 21 states; Travel required
Qualifications
- 15+ years experience sales/marketing/business focused capacity within broadband, mobile, cable industry or similar regulated B2C/home-oriented business required
- Minimum of 10+ years of operational leadership and/or business performance transformation experience with a proven track record of consistent delivery against business plans and targets strongly preferred
- General Management (P&L leadership) experience required
- Strong ability to develop strategy/business case and tactics, with a disciplined project management orientation
- Proven experience building a culture of data-driven decision-making, action, and delivery
- Experience managing across a diverse and highly distributed footprint strongly preferred
- Excellent communicator with a confident and collaborative style and adept at aligning internal and external stakeholders towards common goals
- Strong interpersonal and influencing abilities, particularly when influencing others who are not in your organization
- Strong bias for action and data-driven decision-making
- Proven executive presence, strategic capabilities, effective collaborator, and superior influencing skills
At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.
We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $242,760.00 - $346,800.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.
Nearest Major Market: Brooklyn
Nearest Secondary Market: New York City
What We Do
We Make a Difference Because We Are the Difference!
At Optimum, we’re not just connecting people – we’re transforming how they experience the world. With a footprint spanning 21 states and serving approximately 4.5 million residential and business customers, we're building the future of connectivity through innovative services like Optimum Fiber Internet, Optimum TV, and Optimum Mobile. This connectivity wouldn’t be possible without our tremendous workforce of driven employees who are dedicated to ensuring the best possible experience for all of our customers and co-workers
We’re a team of bold thinkers, curious leaders, and collaborative problem-solvers, united by a culture that values inclusion, innovation, and impact. At Optimum, every voice matters, every idea counts, and every team member has the opportunity to grow, lead, and make a difference. From developing next-gen technology to bridging the digital divide to supporting education and emergency response efforts, we lead with purpose and heart. Our Be The Difference initiative drives us to make a positive impact, ensuring that our efforts resonate far and wide.
From our products and services to our community impact, we are creating connections, driving innovation and POWERING this world forward. You can be a part of an exciting and transformational workplace at Optimum. Join us to Be the Difference!
Why Work With Us
Our mission is simple: deliver the best customer and employee experience while transforming how we work and grow. We’re on a journey to become the connectivity provider of choice – investing in our network, reimagining our products, and building a culture where people thrive. With nearly 4.5 million customers across 21 states, we’re transforming fr
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Optimum Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.








