SVP – Insurance Mid Markets

Posted 2 Days Ago
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Hiring Remotely in United States
Remote or Hybrid
Expert/Leader
Information Technology • Database • Consulting
The Role
Leads EXL’s insurance growth office and mid-market business, overseeing pipeline governance, growth KPIs, client relationships, consulting-led sales, commercial negotiations, account expansion, and ecosystem-driven business development. The role manages strategic insurance portfolios, identifies new opportunities, strengthens client satisfaction, coordinates internal teams, monitors market trends, and represents the company at industry events.
Summary Generated by Built In

SVP Growth Office and Mid-Market Leader, Insurance

Responsibilities
  1. Growth Office Experience: Proven experience in managing all aspects of Growth Office management, including:
    1. Driving, governance, and reporting/analysis of pipeline to ensure meeting of growth targets, and pipeline quality,
    2. Management of growth office-related KPIs, such as origination, wins, balanced fishnets, pipeline adequacy, revenue projections, leakage, and velocity of opportunities.
  2. Insurance Client Relationship & Commercial Management:
    1. Strong experience in senior-level relationship management, consulting-led sales, solution development, commercial negotiations, contracting, and delivery engagement.
  3. Experience & Understanding of Different Growth Channels:
    1. Marketing & Demand Generation for Insurance: Understanding and experience of Insurance lead generation, and scalable go-to-market strategies to expand market reach, build a diversified pipeline, and accelerate new logo acquisition across mid-market insurers.
    2. Ecosystem & Network-Led Growth: Ability to leverage advisor/analyst relationships, strategic partnerships, and channel ecosystems to position EXL as a leader in clients’ minds, originate opportunities, and access a broad spectrum of insurance clients and prospects.
  4. Account / Portfolio Management 
    • Manage and develop key client relationships, ensuring high levels of satisfaction.
    • Collaborate with digital analytics teams to enhance our service offerings and client insights.
    • Identify new business opportunities and develop strategies to expand our client base.
    • Ensure effective communication and alignment between internal teams and clients.
    • Monitor industry trends and market dynamics to stay ahead of the competition.
    • Develop and implement account management processes and best practices.
    • Conduct regular performance reviews and provide feedback to the account management team.
    • Represent the company at industry events and conferences, building our network and presence.
Qualifications

Bachelor's Degree in relevant field with 20 + years of relevant experience

Skills Required

  • Bachelor's degree in a relevant field
  • 20+ years of relevant experience

EXL Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about EXL and has not been reviewed or approved by EXL.

  • Healthcare Strength — Medical plan options include HSA, HRA, and PPO choices, with additional health-related programs such as disability coverage and an employee assistance program. Feedback suggests these options provide meaningful flexibility and coverage breadth for many roles.
  • Leave & Time Off Breadth — Up to 20 days of paid time off, plus federal holidays and paid sick and safe time, are highlighted. Feedback suggests this leave structure is a notable benefit alongside core compensation.
  • Retirement Support — A traditional and Roth 401(k) with up to a 3% company match and full vesting after one year is described. Feedback suggests this match and vesting timeline help bolster long-term savings.

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The Company
HQ: New York, NY
30,246 Employees
Year Founded: 1999

What We Do

Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.

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