SVP, Information Technology

At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and understand that people want to do business with people who care. That’s one way we differ from our competitors. We are proud of what we as a team have accomplished. We will always strive for improvement, our motto since day one has been “Success is the only option.”

Lendmark Financial Services offers a comprehensive benefits package for employees and dependents that includes medical, dental, vision benefits, paid time off, paid holidays, 401(k), life insurance, long-term disability, tuition assistance and an employee assistance program. We also offer optional benefits such as critical care, auto, home and pet insurance as well as other ancillary insurance options.

GENERAL SUMMARY:

The SVP of IT is a strategic leadership role responsible for the design, delivery, and continuous improvement of enterprise-wide IT infrastructure and security services. This includes oversight of telecom, compute, Azure cloud services, end-user computing, IT security, and application integration. The SVP will serve as a key liaison between IT and business units, ensuring technology solutions align with organizational goals and drive operational excellence.

MAJOR DUTIES & RESPONSIBILITIES:

Strategic Leadership & Business Alignment

• Partner with executive leadership to align IT infrastructure and information security strategies with business objectives.
• Represent IT in enterprise-wide initiatives, M&A integrations, and digital transformation programs.
• Develop and maintain a multi-year technology roadmap that supports scalability, security, and innovation.
• Lead the exploration and integration of AI and machine learning technologies to enhance IT operations, automate anomaly detection, and optimize infrastructure performance.

Infrastructure & Cloud Services

• Oversee the architecture, implementation, and support of all infrastructure services, including data centers, networks, servers, storage, and cloud platforms (primarily Microsoft Azure).
• Drive cloud maturity strategies, ensuring cost optimization, performance, and resilience.

Telecommunications & End-User Computing

• Lead the design and support of enterprise telecom systems (voice, data, connectivity, and mobile).
• Ensure a seamless, secure, and productive end-user computing experience across devices and platforms.

IT Security & Risk Management

• Ensure enterprise-wide information security compliance, resilience, and risk mitigation.
• Oversee disaster recovery and business continuity planning for infrastructure and security services.
• Lead the maturity and governance of:
  • Single Sign-On (SSO) and Identity & Access Management (IAM)
  • Web content filtering and secure web gateways
  • Network security (firewalls, IDS/IPS)
  • Endpoint protection (MDR/EDR)
  • Vulnerability management and patch lifecycle governance
  • Third-party/vendor IT security assessments
  • Email security (anti-phishing, spam filtering, encryption)
  • Security Information and Event Management (SIEM) and incident response

Application Integration & Engineering

• Guide integration architecture and strategies to ensure interoperability across enterprise applications.
• Support DevOps and automation initiatives to streamline deployment and operational efficiency.

Operational Excellence

• Lead and develop a high-performing team of infrastructure, cloud, security, and integration professionals.
• Establish and monitor KPIs, SLAs, and operational metrics to ensure service quality and continuous improvement.
• Manage vendor relationships, contracts, and service delivery for infrastructure and security services.

BASIC REQUIREMENTS:

Experience

• 15+ years in IT leadership roles, with at least 5 years in senior infrastructure and information security management.
• Proven track record managing enterprise-scale infrastructure and cloud environments.
• Experience overseeing telecom, compute, end-user computing, Information security, and application integration.

Technical Expertise

• Deep hands-on knowledge of Microsoft Azure services and hybrid cloud strategies.
• Strong understanding of enterprise networking, telecom systems, and end-user platforms.
• Proven experience with IT security frameworks (e.g., NIST), compliance standards, and risk management.
• Demonstrated expertise in enterprise IT security services (as listed above).

Education & Certifications

• Bachelor’s degree in computer science, Engineering, or a related field (Master’s preferred).

Soft Skills

• Excellent communication and stakeholder engagement skills.
• Strategic thinker with a hands-on approach to execution.
• Strong analytical, problem-solving, and decision-making capabilities.

PREFERRED QUALIFICATIONS:

• Master’s degree in computer science, Engineering, or a related field.
• Relevant certifications such as Azure Solutions Architect, CISSP, or ITIL are desirable.
• Proven track record managing enterprise-scale infrastructure and cloud environments with Azure.

WORKING CONDITIONS:

• Primarily located in office environment
• Ability to travel, occasionally overnight (up to 10%)

If you are interested in a fast paced, high growth, team oriented and great culture environment, you'll enjoy a career with us!