SVP, Client Partner

Company Description

EVERSANA INTOUCH® is a leading full-service, global healthcare agency serving the life sciences and pharmaceutical industries. We provide next-generation creative and media services, enterprise solutions and data analytics services for clients. 

We combine the power of world-class creative and digital teams with deep market access, payer, and healthcare communications expertise to provide innovative solutions to life science companies that want to connect with consumers, healthcare professionals, and payers.

We get fired up when people talk about getting—and staying—healthy. That’s where we find our inspiration: in the very human experiences of patients, doctors, and even each other. Then, we collaborate on ways to make caring for one’s health more achievable, connecting patients and physicians with the information and tools they need. 

And as a part of EVERSANA, a pioneer in next-generation commercial services, we connect dots that other agencies can’t, helping drive commercialization success. 

Our eight affiliates within the EVERSANA INTOUCH Network include EVERSANA INTOUCH Solutions, EVERSANA INTOUCH Proto, EVERSANA INTOUCH Seven, EVERSANA INTOUCH Oxygen, EVERSANA INTOUCH Engage, EVERSANA INTOUCH B2D, EVERSANA INTOUCH Media, and EVERSANA INTOUCH International.

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.   

Job Description

WHAT DOES AN SVP, CLIENT PARTNER DO?

We are seeking a proactive and strategic leader to serve as SVP, Client Partner. In this role, you will drive growth by acquiring new brands and pipeline products within existing and new client accounts. Your primary responsibility will be achieving revenue goals for new account acquisitions, focusing on securing Agency of Record (AOR) and Specialty opportunities, while managing a book of client business.

As the Affiliate Agency Growth lead, you will spearhead new growth initiatives and outreach, including capabilities presentations, thought leadership sessions, and point-of-view (POV) meetings with clients. You will also be instrumental in developing small-scale proposals and executing client solution-selling strategies.

Qualifications

WHAT ARE WE LOOKING FOR?

Key Responsibilities: 

• Understand target account pipelines, monitor market dynamics, and develop Activation Plans for new accounts. 

• Drive growth by acquiring new RFIs/RFPs and leading client lunch and learn sessions, custom POVs, and capabilities presentations. 

• Maintain regular in-person engagement with target accounts, including social interactions (e.g., dinners, lunches, events). 

• Participate in procurement meetings and develop relevant content for discussions. 

• Identify and pursue opportunities with new clients based on existing relationships to source new RFIs/RFPs. 

• Collaborate with Agency leads to integrate organic growth initiatives and insights. 

• Lead smaller-scale organic enterprise proposals or no-pitch opportunities as assigned. 

• Contribute to Business Development (BD) and Affiliate Quarterly Business Reviews (QBRs) to the executive team. 

Qualifications: 

• 20+ years in the marketing and healthcare industry 

• Proven experience in a strategic client partnership or similar role within the healthcare or related industry. 

• Strong understanding of RFI/RFP processes and experience in acquiring new accounts. 

• Ability to lead and influence internal and client-facing teams effectively. 

• Excellent communication and presentation skills, with the ability to articulate complex ideas clearly. 

• Strong organizational skills and attention to detail, with the ability to manage multiple priorities effectively. 

• Willingness to travel as required, primarily within designated regions. 

• Diverse background in multiple therapeutic categories, including oncology, CNS, and precision medicine. 

If you are a results-driven leader with a passion for client partnership and strategic growth, we encourage you to apply. 

Additional Information

OUR CULTURAL BELIEFS:

Patient Minded I act with the patient’s best interest in mind. 

Client Delight I own every client experience and its impact on results. 

Take Action I am empowered and empower others to act now. 

Grow Talent I own my development and invest in the development of others.

Win Together I passionately connect with anyone, anywhere, anytime to achieve results. 

Communication Matters I speak up to create transparent, thoughtful and timely dialogue. 

Embrace Diversity I create an environment of awareness and respect. 

Always Innovate I am bold and creative in everything I do. 

All your information will be kept confidential according to EEO guidelines.

EVERSANA is committed to providing competitive salaries and benefits for all employees. The anticipated base salary range for this position is $196,000 to $245,000 and is not applicable to locations outside of the U.S. The base salary range represents the low and high end of the salary range for this position. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). EVERSANA reserves the right to modify this base salary range at any time.

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

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